Yumana Reviews

“A relatively rare solution on the market and a truly personalized support

Pros

The quality of customer support and the way they listen. The features offered align consistently with our business plan, and I believe it is easy to use as a CRM novice.

Cons

I find that some points, particularly the link with social networks, are not advanced enough. The statistics I can use from the platform are relatively limited.

“Interesting software for collecting and sharing ideas

Pros

I value the strong link with the company and the very complete and configurable tool. It is easy to use for users and operates simply on the admin side.

Cons

I have not encountered any issues related to the tool so far with the uses I make of it.

“IEDDE'ALL SUEZ

Pros

I received great support during the implementation.

Cons

I've experienced a change of customer manager three times in a year and a half, and the duration of the progress points has been too short.

“Innovation Challenge Reviews

Pros

I see the path and ease for users as quite simple and clear. The challenge management and the KPI dashboards are straightforward for me to control as an admin.

Cons

Sometimes, I need specific KPIs but have no visibility on the platform. It still bugs frequently.

“incomprehensible question

Pros

I am impressed with the responsiveness to major challenges at crucial moments of adopting the internal solution for each module.

Cons

It is frustrating to pay for change requests that are then used by everyone. The visibility and limitation of the roadmap seem focused on the most frequent uses of customers.

“A very smooth experience working with Yumana

Pros

I found the platform to be well-designed and intuitive. The Yumana team was knowledgeable and helpful as I deployed the platform company-wide. I highly recommend it!

Cons

Integrating single-sign on with our IT team, given our very large organization, was time-consuming.

“Comprehensive tool dedicated to intrapreneurship

Pros

I use the solution dedicated to managing intrapreneurship programs in companies.

Cons

Since the solution is very comprehensive, I believe users need to be properly trained internally.

“A solution at the service of the ideation power of collectives

Pros

The product is very easy to use; mobilizing the collectives can be challenging, but that's on our end. The overall administration of the platform is simple, ergonomic, and even fun. I also like the modulation of parameters and displays according to expectations, as it adapts to specific contexts. As an everyday user, sharing my idea is easy, and consulting those deposited is just as much.

Cons

Yumana's teams listen to my observations and know how to react to my requests for development, especially if they can cover the entire customer base. When my demands are more oriented towards our specific environment, these teams are attentive in order to understand the essence of my need, and if it can be covered, there is no categorical no, at least I have not encountered any. The dashboards, which I initially lacked understanding of, are being improved. In short, no matter how hard I look, there has been no inconvenience that hasn't had an exchange, a study, an answer, and often a solution (sometimes requiring patience).

“An ergonomic platform and a professional and responsive team!

Pros

I enjoy using an ergonomic and modern platform with a social network format that is very popular with users.

Cons

The configuration of the pages still complicated to use and requiring HTML skills.

“Yumana, a real platform for managing innovation and intrapreneurship.

Pros

I value the real-time collaboration that promotes diversity of ideas. It is quick to learn, fast to adopt, and offers seamless user interaction for effective collaboration. I consider the idea management efficient through classification, sorting, and categorization functionalities, which allows structuring ideas/projects and facilitating subsequent analysis by a jury.

Cons

Overall, for the use I make of it, there are no really negative points.

“Notice of use of our platform

Pros

I use an ergonomic and easy-to-use product that offers many features with a spirit of wide openness to users.

Cons

I find some processes sometimes a little rigid in their adaptation to my processes. The control could be finer on some modules.

“The solution to drive innovation

Pros

I find it easy to post my ideas and simply exploit the results.

Cons

I think innovation lifecycle management could be better equipped.

“A turnkey solution to manage our innovation projects!

Pros

This software is very simple ,the adaptability of the solution (customization to our constraints and challenges), the wide range of features, and the support from the Yumana teams.

Cons

I believe the administrator interface could be improved, as it involves several windows.

“An engagement-oriented platform

Pros

I consider it easy to use. Once I discovered the features, it was easy to set up actions to engage employees on the platform, such as emails, surveys, and online content like posts or videos.

Cons

The platform's activity metrics, the link with the innovation metrics, and the export format are not usable, at least for me.

“Great tool for Employee Engagement

Pros

The product is very customizable to what I need, and our CSM is extremely supportive in ensuring the program's success.

Cons

Sometimes, I encounter barriers to entry being an American company using a European product.

“REX Yumana TER

Pros

It is so smooth and wasy to use for the end user, with no special requests from post-deployment users, which is rare! The features are well thought out and evolve regularly.

Cons

Formatting challenge pages requires a bit of HTML code (since corrected). Some features are missing for a group of our size, especially on the replication of our organization in user profile cards.

“Yumana the best platform for innovation and intrapeneuriate management!

Pros

Yumana is an easy-to-use, aesthetic, modern, intuitive, secure, and 100% French tool!

Cons

The platform complete, bravo! All that remains is to develop a program to support innovations to meet the expectations on the ground

“Collaborative spirit focused on collective performance

Pros

I regard the software as very easy to deploy, even remotely. It was quickly adopted, with many users and interactions across our sites around the world.

Cons

For the moment, I am not using the Darwin function because it does not meet my needs as much.

“Great customer support, very responsive in implementation

Pros

The ease of use, ergonomics, and gamification are all likeable aspects. The ability to bring ideas together when saving a new one thanks to AI, even for ideas written in Japanese or Chinese, is remarkable. I feel close to the teams.

Cons

There's no support in Asia and limited support for America.

“A suite of tools to support HR and business performance

Pros

They have amazing customer service support, adaptation to our internal culture, and ease of implementation. A plus for us is the multi-language capability.

Cons

I feel less intelligent than them :-). Their knowledge of the field is confusing.