Total 30 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

43%

3

Stars

7%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
February 2023

Best Task management tool avl in the market

Pros

I find task management, multiple projects, status tracking and boards for monitoring mostly good with this software.

Cons

For real I have have no complaints about ZenHub. It truly excels in every aspect.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

V

Vincent

Computer Software, 51-100 employees

Less than a year

4.0
July 2022

A rich layer ontop of GitHub issues

Pros

The integration with GitHub is fantastic. Kanban works exceptionally well and both Epics and Stories are highly developed features. It fulfills all my expectations for a tool to manage tickets in an agile manner.

Cons

Occasionally, the UI falls shorts in fulfilling the expectations. It is not as ideal as I used to think. For instance you might mistakenly click out of a sidebar/modal thinking your changes were saved when they weren't. but once you get accustomed to it, it is not a major issue. although it reappears during estimation sessions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

T

Tiffany

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
June 2022

Integrate ZenHub With GitHub Now

Pros

The seamless integration with GitHub makes this product an obvious choice for our team!

Cons

The product can be a bit slow but it might be due to the size of our boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Wassim

Computer & Network Security, 500+ employees

More than a year

3.0
June 2022

ZenHub: the successful GitHub Project Management Plugin

Pros

The project scheduling and management features are advanced and sometimes surpass leading project management software on the market. It is compatible with GitHub making it ideal for software projects. The enterprise version offers a comprehensive set of collaborative tools for developers, complementing those available in GitHub. Tasks can be created and managed flexibly with an intuitive GUI interaction. As the missing piece in GitHub's project management, ZenHub is the perfect synergy for collaborative project management in large-scale software projects. Tracking software issues and bugs is also greatly facilitated. However, we still rely on GitHub for these management tasks.

Cons

The pricing is a bit high for large scale projects. A more flexible licensing strategy would be more appealing. There are some occasional GUI bugs but the developers are very responsive to bug reports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

K

Kate

Computer Software, 1-10 employees

Less than 6 months

1.0
January 2022

You CANT trust this software

Pros

It is appealing as a superior dashboard for GitHub.

Cons

I invested hours setting up our PM system on ZenHub. However a week after the setup, just days before a important release, the records mysteriously vanished bringing our PM system to a halt. I reached out to the ZenHub team and they were slow to respond. It became apparent that ZenHub is operated by a small team that isn't very well prepared to provide a reliable experience that individuals and companies can rely on. It is been 48 hours and my records are still missing... the ZenHub team seems unable or unwilling to prioritize our issue. We had to postpone our release and I will spend this weekend migrating our PM process to another system.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

S

Sheraz

Information Technology and Services, 101-500 employees

Less than a year

5.0
September 2021

Easiest to use for scrum/kanban

Pros

ZenHub has been a powerhouse in my project management arsenal. The simplicity and available integrations are amazing. It is easy to understand and integrates seamlessly with the team. I can have multiple boards and synchronize tickets across them based on predefined rules. Whenever I take on a new project, this is my go to option. I can set up feature tickets or bug tickets from the support board to automatically flow into the development boards and sync with the product roadmap board. The programmability is incredible, and it generates perfect reports as needed. Its simplicity and ease of use make it my top choice.

Cons

I have nothing but good things to say about ZenHub.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Computer Software, 11-50 employees

Less than a year

5.0
May 2021

Powerful project management and status tracking for development and product teams

Pros

The kanban board provides invaluable insights into our development teams activities. Tracking the status in this manner is truly helpful as it allows me to know when to engage in the process, whether during the estimation phase or the QA phase. As a product designer I can keep track of where GitHub issues stand, easily provide feedback during the quality assurance process and answer design-related questions for the development team. My favorite feature is the integration with GitHub which adds an extremely helpful layer for project management and estimation.

Cons

I genuinely have nothing bad to say about it. It perfectly meets our project management needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GV

GUMERCINDO VICTOR

Information Technology and Services, 500+ employees

More than a year

5.0
September 2020

Awesome option to collaborate

Pros

This collaboration tool is effortless to integrate using Chrome and the user interface is uncomplicated.

Cons

It would be great to have more customization options for stories or cards as well as additional security features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Information Technology and Services, 1-10 employees

More than a year

5.0
April 2020

Great product that is central to our engineering workflow

Pros

We rely on ZenHub to prioritize and track progress on GitHub issues. It plays a key role in our engineering workflow. Our engineers and product manager use it daily to prioritize tasks. The product team uses ZenHub to communicate progress on different projects to the rest of the team.

Cons

I don't have anything bad to say for this product. It is very simple and user friendly. The team must have put in a lot of effort to make it this simple and user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gencer

Information Technology and Services, 1-10 employees

Less than a year

5.0
April 2020

Take GitHub Issue management to the Next Level!

Pros

ZenHubs clean and simple user interface makes issues more understandable and fun. We can find everything we need in one place, all while maintaining ease. With the latest update ZenHub has made issues load even faster than before. Since we started using ZenHub we never leave it for issues and PRs. You can create a workspace and combine all your repositories into a single workspace, managing all issues and milestones from one place.

Cons

Currently, the only feature we are missing is the ability to see the commit hash when an issue is closed via Git push.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christopher

Computer Software, 11-50 employees

Less than a year

5.0
February 2020

The only solution for teams that depend on GitHub

Pros

I have discovered a brilliant solution to overcome the challenge of GitHub's subpar API and data model which makes it nearly impossible for integrations to provide real value without unnecessary complexity. ZenHub offers just the right set of features to simplify our lives while minimizing overhead.

Cons

Occasionally (although rarely) updates made through ZenHub may not register properly. So it's necessary to open the GitHub project to modify issues and milestones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Megan

Information Technology and Services, 11-50 employees

Less than a year

5.0
October 2019

Awesome organizing tool that adds to the feeling of accomplishment

Pros

It allows me to visualize issues associated with specific subjects clearly. Filtering between issues is effortless. Additionally my team uses it to organize issues per person for each sprint cycle.

Cons

I can't find anything to dislike about this GitHub add-on. It is incredibly useful for organization and visualization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
September 2019

Nice connection to github

Pros

It has the familiar column setup for product management found in most PM tools. One advantage I have noticed compared to other PM software is the ability to nest epics within other epics. This allows for grouping multiple epics under a single epic to represent larger pieces of work.

Cons

One limitation which I have noticed is that it is limited to kanban boards. You can't have separate boards for different teams within your source (or I haven't figured out how). Everyone ends up working off the same board. While you can set up columns to represent your sprint it is not as simple as it is in something like Jira.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Amanda

Computer Software, 51-100 employees

Less than a year

4.0
August 2019

Zenhub makes it easier to manage current sprint work

Pros

Previously we stored all our upcoming and ongoing work issues in GitHub as we use to use GitHub Projects for our scrum board. With the ZenHub extension we now have workspaces that greatly simplify agile work management!

Cons

It is quite common for the ZenHub tab to fail to load. Usually refreshing the page resolves the issue but occasionally, further troubleshooting is necessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

T

Tung

Computer Software, 11-50 employees

Less than a year

3.0
July 2019

Very simple but wouldn't use it

Pros

It is suitable for simple projects if you prefer not to use any additional software since GitHub already serves as a repository. However overall, I wouldn't recommend it for more complex projects.

Cons

It can be slow, lacks certain features and has some bugs. Additionally, the absence of a command+f search function is obvious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

5

M

Max

Computer Software, 101-500 employees

Less than 6 months

4.0
May 2019

Easier way to manage GitHub Projects, Tickets and Sprints

Pros

When it comes to staying on top of a sprint and rearranging tickets within projects ZenHub makes it significantly easier compared to GitHub.

Cons

The software does come with a cost and I am uncertain if the features it offers are worth paying for each team member to access ZenHub.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
March 2019

Project Management Tools for the Dev Savvy

Pros

ZenHub has allowed our QA and Product Management teams to collaborate swiftly and effectively with Development on issues, workflows and processes. The customizable Kanban board enhances our planning capabilities helping us organize our team's time and work management. Collapsible pipelines and filters enable different teams to focus solely on what is important and relevant to their respective areas.

Cons

When dealing with multiple repositories and a complex workflow, ZenHub tends to load slowly. Having additional automation options such as automated issue assignment based on pipeline changes would be a significant improvement. If these options already exist, they should be made easier to discover and implement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
November 2018

Supercharge GitHub!

Pros

I am thrilled by how this software takes an existing feature (GitHub issue) and elevates it to new heights providing a faster, more reliable, and efficient way to organize work for teams of any size. I have been using it with a small team of web developers and it has significantly improved our sprint planning and communication of progress to stakeholders.

Cons

The learning curve might appear steep initially, as you need to familiarize yourself with how GitHub features like issues and labels translate to concepts like milestones and epics. However once you understand the concept you will surely appreciate this software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Missy

Computer Software, 500+ employees

More than a year

5.0
August 2018

Awesome when paired with GitHub

Pros

ZenHubs kanban view is fantastic for me which makes project management easily understandable, especially with its extensive filtering capabilities!

Cons

When ZenHub experiences downtime, it is unclear whether the issue stems from the end users side or elsewhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Trevor

Internet, 101-500 employees

Less than a year

4.0
August 2018

Power tools for GitHub issues

Pros

With ZenHub, I can easily get an overview of my GitHub issues status like what's new, in progress and done. It conveniently combines issues from multiple GitHub repositories into one board which is perfect for managers. It maintains the clean and familiar look of GitHub.

Cons

ZenHub tends to be overkill for most teams. GitHubs labels and milestone, along with its robust search functionality, are sufficient for organizing and tracking issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8