Zenput Reviews

“Love it

Pros

ZenPut is user-friendly and simplifies employee training.

Cons

I wish I had found Zenput sooner. The setup process was straightforward.

“Zenput use

Pros

I appreciate the functionality of the product in our industry. It's preferred by team members and managers who prefer electronic solutions over paper. Tasks are either completed or not, leaving no room for oversight.

Cons

It would be beneficial to have a longer minimum time frame for completing certain questions. Additionally, setting up auto-generated reports can be a bit cumbersome due to filtering settings.

“Happy customer review

Pros

Working on existing forms and initiate new projects is not a problem anymore. All credit goes to Zenput.

Cons

Everything has been going well so far, and I have nothing to report at this time.

“Zenput

Pros

I love the idea that I can remotely view my stores completion of vital forms and send pictures of any issues or verify that things are as they should be.

Cons

The system is not very user-friendly as I thought and the training provided seemed incomplete. The staff is great, but I feel like the follow-up and assistance I need to fully understand the system are not there. I am likely not going to add other locations and won't renew my subscription. I understand that some of this may be due to my expectations not aligning with what I actually received.

“Very good software with great future

Pros

Their customer support team is outstanding; I never had to wait long to get assistance. While this software already has exciting features, some minor details could use a bit more attention, which only become apparent through daily use. I am personally a fan of their Zenput Labels software, as it has made our team's life so much easier. Great discoveries!

Cons

As someone new to technologies, I find it a bit complex at times. It would be helpful if basic tutorials were provided.

“Easy

Pros

This platform helps us ensure accountability within our teams and allows us to complete our checklists digitally in one centralized location.

Cons

It's annoying that I can't edit a project once it's been created.

“Great product for the value

Pros

The setup and implementation process was trouble free and the user functions are simple and straightforward.

Cons

Nothing to report yet but I am still trying to figure out why reports aren't showing up on the tablets.

“Solid product for daily use

Pros

Zenput is easy to operate and I love the fact that I can see clearly what tasks are need to be done or require more attention. Having all our checklists in one place for the teams is fantastic.

Cons

I sometimes face connectivity issues, and it can take a little time to navigate through tasks and get used to it.

“Quality Assurance and Food Safety Team Lead

Pros

Having everything electronically accessible from anywhere is something that is not an issue with Zenput.

Cons

The email list is fixed and can't be adjusted as needed, particularly for forms that need to be sent to different groups of people. The form calculations are quite basic which requires frequent reliance on support. Additionally, the team has to rely on Zenput support to update locations, even though a mapping application is used. The date and time fields cannot be separated or should have separate options.

“BWW Review

Pros

The app is user-friendly, and the support with organization has been excellent!

Cons

I'm still trying to figure out few functions for 1-2 checklists.

“Review

Pros

The ease of use of Zenput is exceptional, consolidating everything into one convenient platform.

Cons

Corrective actions can be accessed under "my submissions."

“Feedback on Audits

Pros

Zenput is pretty easy to use. One suggestion for improvement would be to automatically direct users to unanswered questions when reviewing the table of contents, rather than having to scroll from the top. It would also be helpful to have the option to add comments even when marking a question as N/A. Sometimes, providing a reason for N/A is valuable for those who review the report.

Cons

There have been a couple of instances where my draft didn't save. Also it would be beneficial if I could arrange the questions within each section in the order I prefer. Currently, there's a lot of back and forth between different areas of the restaurant, especially when following the flow of the audit. For example, if I'm in the cooler, I'd like to audit all the items for that section before moving on. If we had the option to create our own master template, using all the items on the audit and setting the flow practically within each location, the process will become much more efficient.

“Zenput Review

Pros

The ability to maintain easily accessible records for each location is invaluable for holding employees accountable, even from a distance.

Cons

The reporting features and email formats could be more user-friendly and easier to print. Updating the formats and features would greatly improve usability.

“Data and Automation Made Easy

Pros

Zenput is very much user-friendly and easy to administer. It captures the essential data our organization needs to identify and address issues which helps us ensure an exceptional experience for our guests and associates. With its numerous features and automations, Zenput has transformed the way we and our operators conduct business.

Cons

The one thing on my wish list regarding Zenput is to have the ability to administer the system through the app instead of relying on my PC.

“Zenput Review

Pros

Using it is a not an issue as it is not complex. Moreover I can easily access it on my mobile devices or tablets. It allows me to enforce policies and procedures effectively and provides real-time insights.

Cons

We haven't encountered any issues with the Zenput solution.

“Great Product

Pros

Zenput is user-friendly interface and organized folder structure make finding information quick and easy.

Cons

I absolutely love using this app, and so do my crew members.

“Zenput review

Pros

The versatility it offers to being able to use it on phones and iPads, as well as the ability to customize everything on our own is commendable. The customer service provided by the operators was also highly satisfying.

Cons

It was a bit complicated in the beginning to get used to the system.

“Very Effective Administration

Pros

Customized reports allow me to monitor my team's performance closely, analyzing both successes and failures.

Cons

Certain app functionalities make it challenging to review past reports.

“Zenput Review

Pros

I'm impressed by the fact that now I can easily create new forms and use forms from the Domino's brand hub that other franchises have already created. Setting up distribution to the right individuals is also a breeze.

Cons

As a growing franchise, we've added 7 stores since our initial sign-up. It was disappointing that we couldn't add another location at a pro-rated cost within our organization. It seemed that we either had to sign a separate contract for each new location or wait until the entire organization was up for renewal.

“So far love it

Pros

This software allows me to standardize reporting and checklists across my organizations. I love the immediate data sharing options it provides.

Cons

It can be a bit confusing to have each location set up as a user. While I know I can add more users, I'm unsure about the best approach. Also I am having trouble getting my non-management staff to use the system regularly, and I would like to involve more people from my organization.