Zenput

“Meets all our expectations”

Pros

Zenput software is really adaptable and easy to use. It also gives us a lot of customization options. Plus it collects the data our company needs to spot and fix issues, all while giving our team members and associates a smooth experience. Designing and managing forms is also quite simple and the implementation and training were easy. Customer support is also great as they always respond to our questions quickly. Plus I really appreciate how it helps reduce paper use while still keeping an electronic record. Overall, it's fantastic software for managing our companys processes and making operations run more smoothly.

Cons

Trying to get a percentage or total score set up is not easy and time-consuming process for us. And when we made mistakes, it was really hard to figure out exactly where things went wrong. We also can't switch between projects easily, and there is no way to transfer info from one form to another, which is a bit of a hassle. Plus, we cannot add categories to sort the forms and every time we needed to edit a form, we had to go to the webpage. We are in touch with the vendor about these issues, and we're hoping to get them sorted out soon.

“Makes managing day-to-day tasks hassle-free”

Pros

It's pretty good and solves most of our problems. The strategy we were using in our last office was not working well and team acceptance was low. But everything changed when we switched to Zenput. Thanks to Zenput and the system, we have been able to implement new standards throughout the COVID pandemic and stay ahead of the competition. Plus it offers amazing functionality and solutions for us. What I really love is how easy it is to use and how customizable it is to fit our specific business needs. Thats something I really look for in software.

Cons

There were only a few things I disliked about it such as I could not integrate other software with zenput, which made it a little tricky. However, I was able to find workarounds. The multilingual support in order for us to use it in non-English speaking markets like the Asia Pacific region, that feature would be much appreciated. Apart from that there is nothing to hate about the Zenput System, I just hope that they keep improving the software and make more assessable to a wider audience, that way we can have a convo. with a bigger user base.

“Streamlines audit processes”

Pros

The option to customize forms to match our specific business needs has proven to be a huge benefit for me. I can check on the status of any of our stores at any time and we also get a daily completion rate for each location, which gives us invaluable data. Whats great is that we can drill down further by looking at specific dates or time ranges, which really helps us get a deeper understanding of our business. One feature I especially like is being able to set up personalized triggers in each form that notify the departments who need to know right away.

Cons

Zenput doesn't have a follow-up action for back-and-forth completion between two users. Also it would be really helpful if it required certain forms to be completed before triggering actions on another form. Also, I wish the formulas had more auto-marking options to make things easier. I am really hoping they continue improving the software and make it more accessible to a wider audience, so we can have conversations with more users and, maybe US users can share and learn from each others experiences.