Zenput Software

Zenput Software Reviews

30 Reviews

Overall Rating

4.6

30 Reviews

Rating Distribution

5

star

(18)

4

star

(11)

3

star

(1)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Filters

The Software with Amazing Adaptability
Pros

Zenput software is incredibly adaptable and simple to use. The software allows for extensive customization. It gathers the data that our firm needs to detect and fix problems while also providing a terrific experience for our team members and associates. Forms are simple to design and administer. Implementation and training are straightforward. Customer support is also really helpful, always replying to our queries on time. The ability to reduce paper use while maintaining an electronic record is great. Overall, it is fantastic software for managing our companys processes and streamlining operations.

Cons

Attempting to obtain a percentage or total score is complex and time-consuming to set up for us. Whenever we made a mistake, it was really difficult to pinpoint where we went wrong. We cant switch projects right away. It does not allow us to transfer information from one form to the next. We also cannot add categories to sort forms. Whenever we had to access the edit form, we were compelled to visit the web page, which is quite frustrating. We are in contact with the vendor to work on the issue, and we are hoping for it to be resolved soon.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

Ryan W.

Regional Manager, 50-99 Employees employees

Jan 23, 2023

Zenput has made organizing and accountability much simpler.
Pros

This software is pretty great and solved most of our problems. The strategy we had previously utilized in in our last office, was not evident, team acceptance was low. The teams perspective drastically changed when we switched to Zenput. Because to the Zenput and system, which has allowed us to incorporate new standards throughout the covid pandemic, weve been able to stay ahead of the competition. The software offers amazing functionality and solutions for us. I absolutely love the ease of use and ability to customize to business specific needs, something I actively look for.

Cons

There were only a few things I disliked at the time, I could not integrate other software with zenput, which made it a little tricky. However, I was able to find workarounds. The multilingual support in order for us to use it in non-English speaking markets like the Asia Pacific region, that feature would be much appreciated. Apart from that there is nothing to hate about the Zenput System, I just hope that they keep improving the software and make more assessable to a wider audience, that way we can have a convo. with a bigger user base.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Sam T. Reily

Jr. Manager, Employees 50-99 employees

Jan 02, 2023

The Software with Amazing Adaptability
Pros

Zenput software is incredibly adaptable and simple to use. The software allows for extensive customization. It gathers the data that our firm needs to detect and fix problems while also providing a terrific experience for our team members and associates. Forms are simple to design and administer. Implementation and training are straightforward. Customer support is also really helpful, always replying to our queries on time. The ability to reduce paper use while maintaining an electronic record is great. Overall, it is fantastic software for managing our companys processes and streamlining operations.

Cons

Attempting to obtain a percentage or total score is complex and time-consuming to set up for us. Whenever we made a mistake, it was really difficult to pinpoint where we went wrong. We cant switch projects right away. It does not allow us to transfer information from one form to the next. We also cannot add categories to sort forms. Whenever we had to access the edit form, we were compelled to visit the web page, which is quite frustrating. We are in contact with the vendor to work on the issue, and we are hoping for it to be resolved soon.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

Ryan W.

Regional Manager, 50-99 Employees employees

Dec 09, 2022

Zenput aids in the organizing daily auditing process flow
Pros

The ability to customize forms to our specific business requirements, check in on the status of any of our stores at any time, and receive a daily completion rate per location provides us with invaluable data. We may also drill down by making specific inquiries on a certain date or time range to gain significant wisdom and the capacity to assess our business in greater depth. I particularly like the ability to establish personalized triggers in each form that can alert the departments that have an immediate need to know.

Cons

Zenputs least favorite feature is that it lacks follow-up action in back-and-forth completion between two users. It would be really beneficial if it could be changed to require certain forms to be completed in order for certain actions to be triggered on another form. Also, if the formulas had more auto-marking options. I simply hope that they continue to improve the software and make it more accessible to a wider audience so that we can have a conversation with a larger user base and, perhaps, US users can share and learn from each others experiences.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

Adam M. Johansson

Head of IT, Employees 50-99 employees

Nov 06, 2022

Zenput is a great tool for management
Pros

Zenput is really comprehensive. We use it for our training system and to keep track of cleaning lists. I havent been able to attend any of your Zoom trainings, but I would love to so that I can learn a little bit more in-depth how to use Zenput for our day-to-day needs. Zenput, in my opinion, is incredibly organized and versatile. The power of analytics allows you to identify trends quickly and notify of deviations and issues as they occur in real-time.

Cons

I wish Zenput could integrate with other software, like Harris. However, I am quite pleased with zenput; I believe it performs admirably. I hope we could categorize the notes by parts on the user end and make the submissions more visible to those in the same group. But I believe I need to learn a little more about zenput. The software is very relevant in todays PM market; they just need to keep adding new features and improving the interface.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

Michalle K. Amber

Sr. Manager , Employees 50-99  employees

Nov 06, 2022

One Stop Source
Pros

Creating and managing forms is a breeze. Implementing and training couldn't be simpler. The reduction in paper usage and having electronic records are absolutely outstanding.

Cons

Working with advanced formulas at Zenput is a breeze, thanks to the helpful team.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jerry

Retail, 500+ employees

More than a year

Dec 21, 2021

review
Pros

Customer care assistance is swift.

Cons

I feel there are too many layers for user and hierarchy management.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

ashanti

Retail, 500+ employees

Less than 6 months

Dec 25, 2019

Review for 50 convenience store sites
Pros

I appreciate having consistent standards throughout the company. It's fantastic to have the flexibility to create any forms I require.

Cons

I find it challenging to create or edit users and forms, as well as customizing forms for score population remains a struggle for me.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Tim

Retail, 101-500 employees

More than a year

Dec 23, 2019

Good for day to day ops, useless for real parameters
Pros

Triggers, temperature monitoring, HACCP compliance, tests, and task management are all covered.

Cons

I've faced issues like the inability to switch projects immediately, lack of information transfer between forms, and the inability to add categories for form sorting. Additionally, editing forms forces users onto the web page.

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

Christopher

Food Production, 500+ employees

More than a year

Dec 21, 2019

zenput is good aplication for company who has many branches
Pros

Real-time picture uploads ensure that location manipulation is impossible.

Cons

The software has limited location options, and having unlimited locations would be ideal.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Rosmiati

Retail, 500+ employees

Less than 6 months

Dec 19, 2019

Zenput-Audit Program
Pros

The speed at which it aids in process improvement is remarkable.

Cons

While setting up wasn't difficult per se, it was my least favorite part of the process.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Jeff

Retail, 101-500 employees

More than a year

Dec 15, 2019

Zenput advantages
Pros

Zenput provides me with real-time updates on events and operational standards in my restaurants, anytime. Plus, it's adaptable to our operational needs.

Cons

I haven't encountered any glitches with the product.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Mpho

Restaurants, 101-500 employees

Less than a year

Dec 13, 2019

Excellent Tool!
Pros

Zenput enables us to observe operational trends and is fully accessible on mobile devices.

Cons

I have noticed limitations in scheduling capabilities and slight constraints in task management.

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

Oren

Restaurants, 500+ employees

Less than 6 months

Dec 11, 2019

Happy With Zenput
Pros

Working with the Zenput team to create forms is effortless. My team grasps it well. I have the flexibility to monitor task completion progress as much or as little as I prefer. It facilitates communication with my employees regarding areas where improvements are needed, making my life as a business owner much easier.

Cons

Setting up initially was tough, especially with a hectic schedule. It took me longer than expected to iron out the kinks. However, the Zenput team was understanding and supportive throughout.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Samantha

Food & Beverages, 11-50 employees

Less than 6 months

Dec 09, 2019

Great software
Pros

It has helped us enhance food quality and enables us to track cleaning, financials, and tasks effectively.

Cons

Submission requires close attention as sometimes it fails to go through.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Cassandra

Restaurants, 500+ employees

Less than a year

Dec 08, 2019

Great product and service!
Pros

Zenput is instrumental in managing my stores efficiently.

Cons

I have no complaints about Zenput whatsoever.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Gary

Food & Beverages, 51-100 employees

Less than a year

Dec 06, 2019

AWSOME!
Pros

Zenput makes everything awesome and significantly simplifies my life.

Cons

Overall, Zenput is excellent and stands out as the best software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Edwin

Restaurants, 11-50 employees

Less than 6 months

Dec 05, 2019

Emails
Pros

It is user-friendly, provides ample space for notes, and offers various report options.

Cons

Sending emails to all parties requires printing as you go, which could be smoother.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Dan

Restaurants, 101-500 employees

More than a year

Dec 04, 2019

Great idea!
Pros

Storing a substantial portion of our field operations collaborations is invaluable.

Cons

The platform still feels a bit clunky. Field operators often struggle with its operation, leading to work loss and difficulty finding it again.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Jeff

Restaurants, 500+ employees

Less than a year

Dec 03, 2019

Good functionality
Pros

The software is well-organized, facilitating delegation of duties and accessibility.

Cons

Simplifying the usage and tasks/projects would greatly enhance the platform as it currently feels overly complicated.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Vishal

Restaurants, 101-500 employees

More than a year

Dec 02, 2019

Zenput Review
Pros

I am impressed by how simple it is to set up and customize forms and checklists, with a wide range of options and features available for field entries and triggers.

Cons

There are some bugs in the reporting section that need improvement.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Elie

Retail, 51-100 employees

Less than a year

Dec 01, 2019

Darlene's review
Pros

I love how Zenput holds all Area Coaches accountable for fieldwork, allowing me to follow up or calibrate their tasks anytime. Customizable forms tailored to our needs are more beneficial than traditional forms.

Cons

Customizing forms can sometimes be overly complex and confusing to set up.

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

Darlene

Restaurants, 101-500 employees

Less than 6 months

Dec 01, 2019

Love it
Pros

ZenPut is user-friendly and simplifies employee training.

Cons

I wish I had found Zenput sooner. The setup process was straightforward.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Joe

Food & Beverages, 51-100 employees

Less than a year

Dec 01, 2019

Zenput use
Pros

I appreciate the functionality of the product in our industry. It's preferred by team members and managers who prefer electronic solutions over paper. Tasks are either completed or not, leaving no room for oversight.

Cons

It would be beneficial to have a longer minimum time frame for completing certain questions. Additionally, setting up auto-generated reports can be a bit cumbersome due to filtering settings.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Frank

Restaurants, 500+ employees

Less than 6 months

Nov 27, 2019

Review
Pros

The ease of use of Zenput is exceptional, consolidating everything into one convenient platform.

Cons

Corrective actions can be accessed under "my submissions."

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

Elia

Restaurants, 101-500 employees

Less than 6 months

Nov 16, 2019

Zenput Review
Pros

The ability to maintain easily accessible records for each location is invaluable for holding employees accountable, even from a distance.

Cons

The reporting features and email formats could be more user-friendly and easier to print. Updating the formats and features would greatly improve usability.

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

Jacob

Restaurants, 500+ employees

More than a year

Nov 15, 2019

Great Product
Pros

Zenput is user-friendly interface and organized folder structure make finding information quick and easy.

Cons

I absolutely love using this app, and so do my crew members.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Autumn

Restaurants, 500+ employees

More than a year

Nov 14, 2019

Very Effective Administration
Pros

Customized reports allow me to monitor my team's performance closely, analyzing both successes and failures.

Cons

Certain app functionalities make it challenging to review past reports.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Mike

Restaurants, 101-500 employees

More than a year

Nov 13, 2019

Zenput
Pros

It's relatively easy for first-time users to navigate.

Cons

More icon prompts would be appreciated for easier navigation.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Marie

Food & Beverages, 500+ employees

Less than 6 months

Nov 02, 2019

Great
Pros

It is straightforward to use and track results efficiently.

Cons

I would like to receive detailed information on the team's execution time.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ramiro

Food & Beverages, 500+ employees

Less than 6 months

Nov 01, 2019