Zenput Reviews

“Meets all our expectations

Pros

Zenput software is really adaptable and easy to use. It also gives us a lot of customization options. Plus it collects the data our company needs to spot and fix issues, all while giving our team members and associates a smooth experience. Designing and managing forms is also quite simple and the implementation and training were easy. Customer support is also great as they always respond to our questions quickly. Plus I really appreciate how it helps reduce paper use while still keeping an electronic record. Overall, it's fantastic software for managing our companys processes and making operations run more smoothly.

Cons

Trying to get a percentage or total score set up is not easy and time-consuming process for us. And when we made mistakes, it was really hard to figure out exactly where things went wrong. We also can't switch between projects easily, and there is no way to transfer info from one form to another, which is a bit of a hassle. Plus, we cannot add categories to sort the forms and every time we needed to edit a form, we had to go to the webpage. We are in touch with the vendor about these issues, and we're hoping to get them sorted out soon.

“Makes managing day-to-day tasks hassle-free

Pros

It's pretty good and solves most of our problems. The strategy we were using in our last office was not working well and team acceptance was low. But everything changed when we switched to Zenput. Thanks to Zenput and the system, we have been able to implement new standards throughout the COVID pandemic and stay ahead of the competition. Plus it offers amazing functionality and solutions for us. What I really love is how easy it is to use and how customizable it is to fit our specific business needs. Thats something I really look for in software.

Cons

There were only a few things I disliked about it such as I could not integrate other software with zenput, which made it a little tricky. However, I was able to find workarounds. The multilingual support in order for us to use it in non-English speaking markets like the Asia Pacific region, that feature would be much appreciated. Apart from that there is nothing to hate about the Zenput System, I just hope that they keep improving the software and make more assessable to a wider audience, that way we can have a convo. with a bigger user base.

“Streamlines audit processes

Pros

The option to customize forms to match our specific business needs has proven to be a huge benefit for me. I can check on the status of any of our stores at any time and we also get a daily completion rate for each location, which gives us invaluable data. Whats great is that we can drill down further by looking at specific dates or time ranges, which really helps us get a deeper understanding of our business. One feature I especially like is being able to set up personalized triggers in each form that notify the departments who need to know right away.

Cons

Zenput doesn't have a follow-up action for back-and-forth completion between two users. Also it would be really helpful if it required certain forms to be completed before triggering actions on another form. Also, I wish the formulas had more auto-marking options to make things easier. I am really hoping they continue improving the software and make it more accessible to a wider audience, so we can have conversations with more users and, maybe US users can share and learn from each others experiences.

“Reliable choice...

Pros

Zenput is really comprehensive. We use it for our training system and to keep track of cleaning lists. I havent been able to attend any of your Zoom trainings but I would love to so that I can learn a little bit more in-depth how to use Zenput for our day to day needs. In my opinion, it is quite organized and versatile. Also the power of analytics allows you to identify trends quickly and notify of deviations and issues as they occur in real-time.

Cons

I wish Zenput could integrate with other software, like Harris. However, I am quite pleased with zenput as I believe it performs the best. Also I hope we can categorize the notes by parts on the user end and make the submissions more visible to those in the same group. But I believe I need to learn a little more about zenput. The software is very relevant in todays PM market as they just need to keep adding new features and improving the interface.

“A complete solution

Pros

Creating and managing forms is so easy. Also, setting it up and training both is a simple process too. The reduction in paper usage and having electronic records are absolutely outstanding features for me.

Cons

There is really nothing that I find difficult about it. The team at Zenput is very helpful, especially when it comes to working with advanced formulas.

“Good, but it could be better

Pros

One thing I like the most about Zenput is its customer care service. They are knowledgeable, helpful and quick to respond.

Cons

I feel there are too many layers for user and hierarchy management.

“Helps a lot in my business

Pros

I really love the option of having consistent standards across the company. Plus, the flexibility to create any forms I need is a huge plus.

Cons

Well I find it challenging to create and edit users and forms and I'm still struggling with it. Customizing forms to populate scores is also still a bit tricky for me.

“Decent but advanced features are missing

Pros

Triggers, temperature monitoring, HACCP compliance, tests, and task management are all covered by Zenput. In short it covers all the requirements we had.

Cons

I have run into a few issues like not being able to switch projects right away, not being able to transfer information between forms and not having the option to add categories for sorting forms. Also, when I need to edit forms, I am forced to go onto the web page, which causes a lot of inconvenience.

“Reliable audit companion

Pros

The speed at which it helped us improve the process is remarkable.

Cons

While setting up wasn't difficult but yes it was my least favorite part of the process.

“Benefits of using Zenput

Pros

I love that it gives me real-time updates on events and operational standards in my restaurants whenever I need them. Plus, it is highly flexible and can be adjusted to fit our specific operational needs.

Cons

I haven't faced any sort of issues with the product.

“Accessible from mobile devices

Pros

It allows us to observe operational trends and the thing I like the most is that it is fully accessible on mobile devices.

Cons

I have noticed some limitations when it comes to scheduling features and task management feels a bit restrictive at times.

“Had a great experience

Pros

Working with the Zenput team to create forms is so easy. Also my team able to understand it well. Plus I have the flexibility to monitor task completion progress as much or as little as I prefer. Also it facilitates communication with my employees regarding areas where improvements are needed, making my life as a business owner much easier.

Cons

Setting it up was definitely tricky for me, especially with how busy my life gets as I barely had the time to get everything going. And working out the kinks took longer than I'd hoped. But honestly, thats more on me than on Zenput. Their team has been very understanding and absolutely wonderful throughout the whole process.

“Simply superb

Pros

It has helped us improve food quality and enables us to track cleaning, financials and tasks effectively.

Cons

When I'm submitting something, I have to be extra careful because sometimes it just does not go through as I prefer.

“Offers the best services

Pros

I just love Zenpput as it helps me a lot in managing my stores. In other words it has become my business partner.

Cons

I have no complaints about Zenput whatsoever.

“Makes my life stress-free

Pros

Everything about Zenput is awesome. It has solved all my problems and made my life so much easier.

Cons

Overall, Zenput is excellent and stands out to me as the best software. So no complaints.

“Works fine!

Pros

It is fairly easy to use and I love that there is plenty of space for notes. Also the different options available for reports are a big plus for me too.

Cons

Even thoug it sends emails to everyone involved but the only thing I wish for is that I could print it while I'm working on it instead of waiting until it is done.

“Has everything we need

Pros

One thing I love about Zenput is that it allows me to store a huge part of our field operations collaborations in one place. Plus it keeps everything organized and easy to access.

Cons

The platform feels a bit clunky. And our field operators often struggle with its operation, leading to work loss and difficulty finding it again.

“Packed with amazing features

Pros

Zenput software is super organized, makes delegating tasks a hassle free process and is easily accessible whenever I need it.

Cons

I feel like it needs to be more simpler to use, especially when it comes to handling tasks and projects. Right now, it's just too complicated for my liking.

“Zenput Review

Pros

I am impressed by how simple it is to set up and customize forms and checklists, with a wide range of options and features available for field entries and triggers.

Cons

There are some bugs in the reporting section that need improvement.

“Darlene's review

Pros

I love how Zenput holds all Area Coaches accountable for fieldwork, allowing me to follow up or calibrate their tasks anytime. Customizable forms tailored to our needs are more beneficial than traditional forms.

Cons

Customizing forms can sometimes be overly complex and confusing to set up.

“Love it

Pros

ZenPut is user-friendly and simplifies employee training.

Cons

I wish I had found Zenput sooner. The setup process was straightforward.

“Zenput use

Pros

I appreciate the functionality of the product in our industry. It's preferred by team members and managers who prefer electronic solutions over paper. Tasks are either completed or not, leaving no room for oversight.

Cons

It would be beneficial to have a longer minimum time frame for completing certain questions. Additionally, setting up auto-generated reports can be a bit cumbersome due to filtering settings.

“Happy customer review

Pros

Working on existing forms and initiate new projects is not a problem anymore. All credit goes to Zenput.

Cons

Everything has been going well so far, and I have nothing to report at this time.

“Zenput

Pros

I love the idea that I can remotely view my stores completion of vital forms and send pictures of any issues or verify that things are as they should be.

Cons

The system is not very user-friendly as I thought and the training provided seemed incomplete. The staff is great, but I feel like the follow-up and assistance I need to fully understand the system are not there. I am likely not going to add other locations and won't renew my subscription. I understand that some of this may be due to my expectations not aligning with what I actually received.

“Very good software with great future

Pros

Their customer support team is outstanding; I never had to wait long to get assistance. While this software already has exciting features, some minor details could use a bit more attention, which only become apparent through daily use. I am personally a fan of their Zenput Labels software, as it has made our team's life so much easier. Great discoveries!

Cons

As someone new to technologies, I find it a bit complex at times. It would be helpful if basic tutorials were provided.

“Easy

Pros

This platform helps us ensure accountability within our teams and allows us to complete our checklists digitally in one centralized location.

Cons

It's annoying that I can't edit a project once it's been created.

“Great product for the value

Pros

The setup and implementation process was trouble free and the user functions are simple and straightforward.

Cons

Nothing to report yet but I am still trying to figure out why reports aren't showing up on the tablets.

“Solid product for daily use

Pros

Zenput is easy to operate and I love the fact that I can see clearly what tasks are need to be done or require more attention. Having all our checklists in one place for the teams is fantastic.

Cons

I sometimes face connectivity issues, and it can take a little time to navigate through tasks and get used to it.

“Quality Assurance and Food Safety Team Lead

Pros

Having everything electronically accessible from anywhere is something that is not an issue with Zenput.

Cons

The email list is fixed and can't be adjusted as needed, particularly for forms that need to be sent to different groups of people. The form calculations are quite basic which requires frequent reliance on support. Additionally, the team has to rely on Zenput support to update locations, even though a mapping application is used. The date and time fields cannot be separated or should have separate options.

“BWW Review

Pros

The app is user-friendly, and the support with organization has been excellent!

Cons

I'm still trying to figure out few functions for 1-2 checklists.

“Review

Pros

The ease of use of Zenput is exceptional, consolidating everything into one convenient platform.

Cons

Corrective actions can be accessed under "my submissions."

“Feedback on Audits

Pros

Zenput is pretty easy to use. One suggestion for improvement would be to automatically direct users to unanswered questions when reviewing the table of contents, rather than having to scroll from the top. It would also be helpful to have the option to add comments even when marking a question as N/A. Sometimes, providing a reason for N/A is valuable for those who review the report.

Cons

There have been a couple of instances where my draft didn't save. Also it would be beneficial if I could arrange the questions within each section in the order I prefer. Currently, there's a lot of back and forth between different areas of the restaurant, especially when following the flow of the audit. For example, if I'm in the cooler, I'd like to audit all the items for that section before moving on. If we had the option to create our own master template, using all the items on the audit and setting the flow practically within each location, the process will become much more efficient.

“Zenput Review

Pros

The ability to maintain easily accessible records for each location is invaluable for holding employees accountable, even from a distance.

Cons

The reporting features and email formats could be more user-friendly and easier to print. Updating the formats and features would greatly improve usability.

“Data and Automation Made Easy

Pros

Zenput is very much user-friendly and easy to administer. It captures the essential data our organization needs to identify and address issues which helps us ensure an exceptional experience for our guests and associates. With its numerous features and automations, Zenput has transformed the way we and our operators conduct business.

Cons

The one thing on my wish list regarding Zenput is to have the ability to administer the system through the app instead of relying on my PC.

“Zenput Review

Pros

Using it is a not an issue as it is not complex. Moreover I can easily access it on my mobile devices or tablets. It allows me to enforce policies and procedures effectively and provides real-time insights.

Cons

We haven't encountered any issues with the Zenput solution.

“Great Product

Pros

Zenput is user-friendly interface and organized folder structure make finding information quick and easy.

Cons

I absolutely love using this app, and so do my crew members.

“Zenput review

Pros

The versatility it offers to being able to use it on phones and iPads, as well as the ability to customize everything on our own is commendable. The customer service provided by the operators was also highly satisfying.

Cons

It was a bit complicated in the beginning to get used to the system.

“Very Effective Administration

Pros

Customized reports allow me to monitor my team's performance closely, analyzing both successes and failures.

Cons

Certain app functionalities make it challenging to review past reports.

“Zenput Review

Pros

I'm impressed by the fact that now I can easily create new forms and use forms from the Domino's brand hub that other franchises have already created. Setting up distribution to the right individuals is also a breeze.

Cons

As a growing franchise, we've added 7 stores since our initial sign-up. It was disappointing that we couldn't add another location at a pro-rated cost within our organization. It seemed that we either had to sign a separate contract for each new location or wait until the entire organization was up for renewal.

“So far love it

Pros

This software allows me to standardize reporting and checklists across my organizations. I love the immediate data sharing options it provides.

Cons

It can be a bit confusing to have each location set up as a user. While I know I can add more users, I'm unsure about the best approach. Also I am having trouble getting my non-management staff to use the system regularly, and I would like to involve more people from my organization.

“My review

Pros

It's fantastic to have the option to operate multiple locations in the same manner.

Cons

With its numerous options and complexity, it can become overwhelming quite quickly.

“Fantastic and Efficient

Pros

The ease of use is remarkable. The software is easy to use, efficient and offers great features like reminders.

Cons

The only downside is that the software cannot perform all tasks for me.

“Love it

Pros

Navigating through it is not a problem, even for the beginners. Also the flow is smooth. The information requested is well-worded.

Cons

The information boxes are quite small and I would prefer a larger box for typing.

“Great app

Pros

It's easily accessible for management at various levels.

Cons

It would be beneficial if checklists could still be recorded when the internet is down and then uploaded later when the connection is restored.

“Zenput

Pros

It's relatively easy for first-time users to navigate.

Cons

More icon prompts would be appreciated for easier navigation.

“District Manager View

Pros

Zenput simplifies the process of managing checklists and ensures consistent standards for cleanliness and food safety.

Cons

It would be useful if I could pull completion reports myself instead of relying on them being emailed to me.

“This System Improves Operations

Pros

It's user-friendly and simplicity is phenomenal. The customization options are also powerful.

Cons

Configuring the grading system, especially to obtain a percentage or total score, is difficult and time-consuming. If a mistake is made, it's challenging to locate where the error occurred.

“Great

Pros

It is straightforward to use and track results efficiently.

Cons

I would like to receive detailed information on the team's execution time.

“My review

Pros

The way software allow us to organize everything and its user-friendliness are impressive.

Cons

The option to reassign tasks to different people has changed. I used to be able to easily reassign something from a store to myself, which saved me from logging out and logging back in as the store. Now, it's not as simple as it was.

“Love it

Pros

I love having real-time data available to me and the ease of use is exceptional.

Cons

No issues so far other than connectivity delays.