Total 52 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

31%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Adam

Restaurants, 101-500 employees

Less than 6 months

5.0
November 2019

My review

Pros

It's fantastic to have the option to operate multiple locations in the same manner.

Cons

With its numerous options and complexity, it can become overwhelming quite quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Natilee

Retail, 500+ employees

Less than 6 months

5.0
November 2019

Fantastic and Efficient

Pros

The ease of use is remarkable. The software is easy to use, efficient and offers great features like reminders.

Cons

The only downside is that the software cannot perform all tasks for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chasity

Hospitality, 500+ employees

Less than a year

5.0
November 2019

Love it

Pros

Navigating through it is not a problem, even for the beginners. Also the flow is smooth. The information requested is well-worded.

Cons

The information boxes are quite small and I would prefer a larger box for typing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bill

Restaurants, 500+ employees

Less than a year

5.0
November 2019

Great app

Pros

It's easily accessible for management at various levels.

Cons

It would be beneficial if checklists could still be recorded when the internet is down and then uploaded later when the connection is restored.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marie

Food & Beverages, 500+ employees

Less than 6 months

5.0
November 2019

Zenput

Pros

It's relatively easy for first-time users to navigate.

Cons

More icon prompts would be appreciated for easier navigation.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jen

Restaurants, 500+ employees

Less than a year

5.0
November 2019

District Manager View

Pros

Zenput simplifies the process of managing checklists and ensures consistent standards for cleanliness and food safety.

Cons

It would be useful if I could pull completion reports myself instead of relying on them being emailed to me.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

10

Functionality

4

S

Steven

Restaurants, 101-500 employees

More than a year

5.0
November 2019

This System Improves Operations

Pros

It's user-friendly and simplicity is phenomenal. The customization options are also powerful.

Cons

Configuring the grading system, especially to obtain a percentage or total score, is difficult and time-consuming. If a mistake is made, it's challenging to locate where the error occurred.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Ramiro

Food & Beverages, 500+ employees

Less than 6 months

5.0
November 2019

Great

Pros

It is straightforward to use and track results efficiently.

Cons

I would like to receive detailed information on the team's execution time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jenny

Food & Beverages, 500+ employees

Less than 6 months

5.0
November 2019

My review

Pros

The way software allow us to organize everything and its user-friendliness are impressive.

Cons

The option to reassign tasks to different people has changed. I used to be able to easily reassign something from a store to myself, which saved me from logging out and logging back in as the store. Now, it's not as simple as it was.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

R

Richard

Restaurants, 500+ employees

Less than 6 months

5.0
November 2019

Love it

Pros

I love having real-time data available to me and the ease of use is exceptional.

Cons

No issues so far other than connectivity delays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Daniel

Retail, 500+ employees

Less than a year

5.0
November 2019

Zenput

Pros

It's an excellent tool for surveys and follow-ups, and the user experience is great.

Cons

I haven't experienced any problems with this product at all!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Restaurants, 500+ employees

Less than a year

5.0
November 2019

Satisfied overall

Pros

There are plenty of data metrics available that we can use to improve our procedures and systems.

Cons

Navigating and understanding the reporting can be challenging.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7