Adam
Small Business, 101-500 employees
Less than 6 months
“My review”
Pros
It's fantastic to have the option to operate multiple locations in the same manner.
Cons
With its numerous options and complexity, it can become overwhelming quite quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Natilee
Retail, 500+ employees
Less than 6 months
“Fantastic and Efficient”
Pros
The ease of use is remarkable. The software is easy to use, efficient and offers great features like reminders.
Cons
The only downside is that the software cannot perform all tasks for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chasity
Hospitality, 500+ employees
Less than a year
“Love it”
Pros
Navigating through it is not a problem, even for the beginners. Also the flow is smooth. The information requested is well-worded.
Cons
The information boxes are quite small and I would prefer a larger box for typing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Small Business, 500+ employees
Less than a year
“Great app”
Pros
It's easily accessible for management at various levels.
Cons
It would be beneficial if checklists could still be recorded when the internet is down and then uploaded later when the connection is restored.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie
Food & Beverages, 500+ employees
Less than 6 months
“Zenput”
Pros
It's relatively easy for first-time users to navigate.
Cons
More icon prompts would be appreciated for easier navigation.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jen
Small Business, 500+ employees
Less than a year
“District Manager View”
Pros
Zenput simplifies the process of managing checklists and ensures consistent standards for cleanliness and food safety.
Cons
It would be useful if I could pull completion reports myself instead of relying on them being emailed to me.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
10
Functionality
4
Steven
Small Business, 101-500 employees
More than a year
“This System Improves Operations”
Pros
It's user-friendly and simplicity is phenomenal. The customization options are also powerful.
Cons
Configuring the grading system, especially to obtain a percentage or total score, is difficult and time-consuming. If a mistake is made, it's challenging to locate where the error occurred.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ramiro
Food & Beverages, 500+ employees
Less than 6 months
“Great”
Pros
It is straightforward to use and track results efficiently.
Cons
I would like to receive detailed information on the team's execution time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenny
Product, 500+ employees
Less than 6 months
“My review”
Pros
The way software allow us to organize everything and its user-friendliness are impressive.
Cons
The option to reassign tasks to different people has changed. I used to be able to easily reassign something from a store to myself, which saved me from logging out and logging back in as the store. Now, it's not as simple as it was.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Richard
Small Business, 500+ employees
Less than 6 months
“Love it”
Pros
I love having real-time data available to me and the ease of use is exceptional.
Cons
No issues so far other than connectivity delays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Daniel
Retail, 500+ employees
Less than a year
“Zenput”
Pros
It's an excellent tool for surveys and follow-ups, and the user experience is great.
Cons
I haven't experienced any problems with this product at all!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Small Business, 500+ employees
Less than a year
“Satisfied overall”
Pros
There are plenty of data metrics available that we can use to improve our procedures and systems.
Cons
Navigating and understanding the reporting can be challenging.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7