Total 2492 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CC

Cristina Carrillo

Professional Training & Coaching, 1-10 employees

More than a year

4.0
July 2021

fitting for interactive sessions

Pros

Something that makes the platform work really well for me is how simple it is for my clients to join and use, without needing any special technical knowledge or powerful computers. The breakout rooms are especially useful and they make live sessions much more engaging and interactive.

Cons

Having so many features is definitely a plus but it can also feel a bit overwhelming at times. I still get the sense that I'm not making the most of everything it offers though I plan to learn more so I can take full advantage of it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

RDO

ROSIANI DE OLIVEIRA

E-Learning, 101-500 employees

More than a year

4.0
July 2021

breakout rooms stood out!

Pros

A feature I really appreciate is the whiteboard especially since it can be saved and revisited later. The video and audio quality are also very solid. Being able to save the chat and choose exactly who receives a message is very useful and the breakout rooms do an excellent job of keeping meetings organized.

Cons

It would be even better with stronger integration with Google or Microsoft particularly for saving whiteboards and chats directly to the location you want. I'd also love an option to track how long each participant spoke during a meeting, with a list showing the users who were present.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

4.0
July 2021

simple meetings

Pros

Getting a meeting started on the platform is very easy and inviting other people to join doesn't take much effort. As long as everyone has a stable internet connection along with a working microphone and camera, all participants can talk and see each other clearly on this virtual meeting platform.

Cons

My biggest issue with the platform is that it still doesn't offer better control over sound quality when recording a musical instrument like a guitar together with vocals. It would also be nice if the platform included reverb controls to adjust how the microphone picks up the vocals.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

ER

Eduardo Rubalcava

Higher Education, 1-10 employees

More than a year

5.0
July 2021

perfect for online classes

Pros

Because of the platform, I've been able to keep up with my studies without much trouble. Screen sharing works really well and usually has little to no delay. Sending files through the chat is also very convenient and simple to do. Breakout rooms are especially useful for schoolwork since they let you work only with your team and if you need help, you can quickly call the teacher and they can join your room shortly after, depending on the teacher.

Cons

The reaction options feel a bit limited and it would be nice to have more emojis for quick responses when your camera is off. Screen sharing is excellent for documents and presentations but when sharing videos, there can sometimes be a slight delay between the audio and video although it's still acceptable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KFO

Karla Flores Ortiz

E-Learning, 1-10 employees

More than a year

4.0
July 2021

our choice

Pros

Since COVID, nearly all of our work meetings have moved online and the platform has been the platform we use most often. It's easy to use and because it's so widely known, most people already have the app installed on their computer or phone.

Cons

Issue is that the free plan only allows meetings with more than two people to run for 40 minutes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CA

Craig Allen

Computer Software, 500+ employees

More than a year

5.0
July 2021

so dependable!

Pros

The platform has been a dependable, high-quality web conferencing and unified communications platform for us. The audio and video quality stays excellent, even when someone joins with a weak internet connection. The built-in team chat is also a useful addition especially for companies that are not using Teams or Slack.

Cons

The interface, especially in the desktop app feels a little outdated and outdated.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

RAJ

Rodolfo Aranego Jr

Logistics and Supply Chain, 500+ employees

More than a year

4.0
July 2021

satisfied user

Pros

After nearly a year of using the platform, I'm still very happy with it. It's accessible, easy to use and comes with user friendly features that make it practical for different situations. I use it regularly for company meetings as well as video calls with family and friends especially during the pandemic restrictions. As long as your internet is fast, the streaming quality is usually very stable.

Cons

Of course, no software is flawless. There are moments when the platform lags even when the internet connection seems strong. It may just be a temporary glitch or it could also be related to my internet setup or laptop.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

HOH

Hamzat Oyindamola Hadijat

Information Technology and Services, 500+ employees

More than a year

5.0
July 2021

Amazing software

Pros

Since remote work became the norm, the platform has made it much simpler to meet with colleagues virtually without feeling too disconnected from not seeing them in person. One feature I really appreciate is the ability for users to present and share their screen during meetings. When Covid pushed everyone to adjust to working from different locations, this option also made virtual training very effective. You can learn in real time and trainers can share visuals and their screens with participants whenever needed which is incredibly useful. Overall it has been an excellent software for both collaboration and training.

Cons

Problem is that it needs a strong internet connection, otherwise buffering and disconnections can happen. Other than that, it is a very good software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

US

Umesh Sharma

Civil Engineering, 500+ employees

More than a year

4.0
July 2021

no extra tools needed

Pros

Screen sharing and remote access are the features I rely on most since they let us handle everything in one app without needing extra connection tools. The video quality stays good and the audio remains clear even on slower internet so communication continues without much trouble.

Cons

Even though the platform comes with a full set of features, customer support could be better. The support team tends to respond a bit slowly compared with other applications.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

KK

Kathaleen Krane

Education Management, 1-10 employees

More than a year

5.0
July 2021

smooth invites and quick access

Pros

Getting non-technical participants into a meeting is really easy which is a big plus. Invitations go out right away by email and include a direct meeting link along with a mobile dial-in number that already has all the prompts built in so people can join immediately without any trouble.

Cons

One drawback is the waiting room feature. When it's enabled, people can't enter the meeting until someone lets them in but it seems like anyone already in the meeting can admit participants. That doesn't appear to be restricted to the meeting host which feels like a lack of control for the meeting manager.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
July 2021

easy video meetings

Pros

The platform was not designed to be complicated which makes it accessible for just about anyone. Even without any technical background, you can simply follow the steps and join a conference call in no time.

Cons

At times, the platform can feel a little slow though I am not sure if that happens when too many people are on at once. It is not a frequent issue but every now and then there is a slight delay that causes people to talk over each other or miss the timing of the conversation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

RB

ROHIT BHATIA

Education Management, 500+ employees

More than a year

5.0
July 2021

screen sharing works brilliantly

Pros

Being able to share my screen with team members is the best part of using the platform. It really helps during policy-making and group discussions because everyone can see the same thing clearly and stay aligned.

Cons

Some of our team members are based in rural parts of India and when the internet bandwidth is weak, the audio starts breaking up and the video gets disrupted as well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10