Cristina Carrillo
Professional Training & Coaching, 1-10 employees
More than a year
“fitting for interactive sessions”
Pros
Something that makes the platform work really well for me is how simple it is for my clients to join and use, without needing any special technical knowledge or powerful computers. The breakout rooms are especially useful and they make live sessions much more engaging and interactive.
Cons
Having so many features is definitely a plus but it can also feel a bit overwhelming at times. I still get the sense that I'm not making the most of everything it offers though I plan to learn more so I can take full advantage of it.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
ROSIANI DE OLIVEIRA
E-Learning, 101-500 employees
More than a year
“breakout rooms stood out!”
Pros
A feature I really appreciate is the whiteboard especially since it can be saved and revisited later. The video and audio quality are also very solid. Being able to save the chat and choose exactly who receives a message is very useful and the breakout rooms do an excellent job of keeping meetings organized.
Cons
It would be even better with stronger integration with Google or Microsoft particularly for saving whiteboards and chats directly to the location you want. I'd also love an option to track how long each participant spoke during a meeting, with a list showing the users who were present.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Anonymous
Information Technology and Services, 1-10 employees
More than a year
“simple meetings”
Pros
Getting a meeting started on the platform is very easy and inviting other people to join doesn't take much effort. As long as everyone has a stable internet connection along with a working microphone and camera, all participants can talk and see each other clearly on this virtual meeting platform.
Cons
My biggest issue with the platform is that it still doesn't offer better control over sound quality when recording a musical instrument like a guitar together with vocals. It would also be nice if the platform included reverb controls to adjust how the microphone picks up the vocals.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Eduardo Rubalcava
Higher Education, 1-10 employees
More than a year
“perfect for online classes”
Pros
Because of the platform, I've been able to keep up with my studies without much trouble. Screen sharing works really well and usually has little to no delay. Sending files through the chat is also very convenient and simple to do. Breakout rooms are especially useful for schoolwork since they let you work only with your team and if you need help, you can quickly call the teacher and they can join your room shortly after, depending on the teacher.
Cons
The reaction options feel a bit limited and it would be nice to have more emojis for quick responses when your camera is off. Screen sharing is excellent for documents and presentations but when sharing videos, there can sometimes be a slight delay between the audio and video although it's still acceptable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karla Flores Ortiz
E-Learning, 1-10 employees
More than a year
“our choice”
Pros
Since COVID, nearly all of our work meetings have moved online and the platform has been the platform we use most often. It's easy to use and because it's so widely known, most people already have the app installed on their computer or phone.
Cons
Issue is that the free plan only allows meetings with more than two people to run for 40 minutes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Craig Allen
Computer Software, 500+ employees
More than a year
“so dependable!”
Pros
The platform has been a dependable, high-quality web conferencing and unified communications platform for us. The audio and video quality stays excellent, even when someone joins with a weak internet connection. The built-in team chat is also a useful addition especially for companies that are not using Teams or Slack.
Cons
The interface, especially in the desktop app feels a little outdated and outdated.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Rodolfo Aranego Jr
Logistics and Supply Chain, 500+ employees
More than a year
“satisfied user”
Pros
After nearly a year of using the platform, I'm still very happy with it. It's accessible, easy to use and comes with user friendly features that make it practical for different situations. I use it regularly for company meetings as well as video calls with family and friends especially during the pandemic restrictions. As long as your internet is fast, the streaming quality is usually very stable.
Cons
Of course, no software is flawless. There are moments when the platform lags even when the internet connection seems strong. It may just be a temporary glitch or it could also be related to my internet setup or laptop.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Hamzat Oyindamola Hadijat
Information Technology and Services, 500+ employees
More than a year
“Amazing software”
Pros
Since remote work became the norm, the platform has made it much simpler to meet with colleagues virtually without feeling too disconnected from not seeing them in person. One feature I really appreciate is the ability for users to present and share their screen during meetings. When Covid pushed everyone to adjust to working from different locations, this option also made virtual training very effective. You can learn in real time and trainers can share visuals and their screens with participants whenever needed which is incredibly useful. Overall it has been an excellent software for both collaboration and training.
Cons
Problem is that it needs a strong internet connection, otherwise buffering and disconnections can happen. Other than that, it is a very good software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Umesh Sharma
Civil Engineering, 500+ employees
More than a year
“no extra tools needed”
Pros
Screen sharing and remote access are the features I rely on most since they let us handle everything in one app without needing extra connection tools. The video quality stays good and the audio remains clear even on slower internet so communication continues without much trouble.
Cons
Even though the platform comes with a full set of features, customer support could be better. The support team tends to respond a bit slowly compared with other applications.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Kathaleen Krane
Education Management, 1-10 employees
More than a year
“smooth invites and quick access”
Pros
Getting non-technical participants into a meeting is really easy which is a big plus. Invitations go out right away by email and include a direct meeting link along with a mobile dial-in number that already has all the prompts built in so people can join immediately without any trouble.
Cons
One drawback is the waiting room feature. When it's enabled, people can't enter the meeting until someone lets them in but it seems like anyone already in the meeting can admit participants. That doesn't appear to be restricted to the meeting host which feels like a lack of control for the meeting manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“easy video meetings”
Pros
The platform was not designed to be complicated which makes it accessible for just about anyone. Even without any technical background, you can simply follow the steps and join a conference call in no time.
Cons
At times, the platform can feel a little slow though I am not sure if that happens when too many people are on at once. It is not a frequent issue but every now and then there is a slight delay that causes people to talk over each other or miss the timing of the conversation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
ROHIT BHATIA
Education Management, 500+ employees
More than a year
“screen sharing works brilliantly”
Pros
Being able to share my screen with team members is the best part of using the platform. It really helps during policy-making and group discussions because everyone can see the same thing clearly and stay aligned.
Cons
Some of our team members are based in rural parts of India and when the internet bandwidth is weak, the audio starts breaking up and the video gets disrupted as well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
