Avail Reviews
Total 246 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars22%
3
Stars4%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tracy
Real Estate, 500+ employees
“First time user
Pros
It's accessible and provide ease of you, and the follow up is great.
Cons
The trial period was short and didn't result in any leads for me.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
3
Anonymous
Not Specified, 11-50 employees
Less than a year
“Its alright
Pros
I appreciate the reminders for late payments and notifications when people make payments.
Cons
I'm not a fan of the cost or the fact that it's harder to use on mobile devices.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
8
Functionality
10
Jaime
Real Estate, 1-10 employees
Less than a year
“Avail Saves Time!
Pros
I can customize forms, the dashboard is easy to navigate, everything is in one place, and there are features like auto payments and background checks.
Cons
The customization process can be time-consuming, but once it's done, it's great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Computer Software, 11-50 employees
Less than 6 months
“Streamlines Everything
Pros
It makes posting to multiple listing sites so much easier. Anytime I need to make a change, I can do it on Avail, and it's automatically updated across all sites. I love the billing and automated reminders, including late fee notices.
Cons
It took me a while to get used to the layout on the dashboard. Once I got the hang of it, it wasn't too bad.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Real Estate, 1-10 employees
Less than 6 months
“Avail Review
Pros
Setting up a website for my properties was very easy. All the information is displayed in a most simplest manner
Cons
Some options are only accessible with a paid subscription, which is a bit disappointing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Real Estate, 1-10 employees
“Great stuff!
Pros
It's easy to use, and the customer support is excellent!
Cons
Honestly, I can't think of any cons. This software is one of the best out there, hands down!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dartanyoun
Real Estate, 1-10 employees
Less than a year
“Real management
Pros
I find the software easy to navigate, even with my limited use.
Cons
I don't have any complaints since I only use it for my five rental properties.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eduardo
Real Estate, 1-10 employees
Less than a year
“Good application
Pros
It's generally easy to use, and assistance is provided quickly.
Cons
The time it takes to get paid and transfer funds from tenants can be quite lengthy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sarah
Government Administration, 11-50 employees
More than a year
“Landlord overseas
Pros
It's affordable, and it provides my tenants with an easy way to sign their lease and make payments. I appreciate that I can conduct background checks without having to handle their personal information directly. This aspect ensures the safety of both parties.
Cons
Sometimes, navigating the software can be tricky. I wish there was a phone support option for immediate assistance instead of having to wait for an email response.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Chris
Real Estate, 1-10 employees
More than a year
“Avail simplified my property management function
Pros
The software offers many customizable settings, allowing me to tailor it to my preferences.
Cons
The software doesn't allow for multiple users with different levels of access or employees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jade
Real Estate, 1-10 employees
Less than a year
“Tech issues - needs work
Pros
I like the concept of having everything in one place: listings, applications, communication management, and payments.
Cons
I consistently experience technical issues with it. For example, the program automatically archives applications that I haven't reviewed yet, or it emails tenants when I specifically chose not to send automatic emails. The support team needs to respond faster to address these issues.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
7
Brian
Accounting, 51-100 employees
Less than 6 months
“Avail Review
Pros
The screening feature, lease creation, and the ability for tenants to pay rent and submit maintenance requests within the system are all valuable.
Cons
Editing leases that haven't been signed yet is not the most straightforward process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kris
Real Estate, 1-10 employees
Less than a year
“Simplifies tenant management
Pros
It covers all the key tasks of leasing, rent payment, advertising, screening, and tenant management on one website that is easy to use and seems to work well.
Cons
There are certainly cheaper options available, but they don't offer the same range of features as Avail does. The benefits of the system definitely outweigh the modest fees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chatara
Insurance, 101-500 employees
Less than a year
“Automate Your Real Estate Business
Pros
It's easy to conduct transactions on multiple properties, and I appreciate the automated payment reminders and tracking logs for maintenance orders.
Cons
It would be helpful to have split payment functionality for HUD tenants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Eric
Real Estate, 1-10 employees
Less than a year
“Keeps your home rentals organized
Pros
There are several important features: paperless lease signing, customizable leases using state specific templates, automatic rent reminders for tenants, ACH transactions for rent payments, easy listing of available rentals, online rental application for prospective tenants, tenant payment for background/credit checks handled by Avail, advance reminders for lease expiration, maintenance portal for tenants, and a simple marketing website setup for my properties
Cons
The state-specific lease for my state (Florida) was quite basic and had some typos. I've spent a lot of time improving the lease to meet my requirements. However, it's easy to edit and make changes. Once you create your first lease, you can clone it for your other properties.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Medical Devices, 1-10 employees
More than a year
“Professional Landlord tools at your fingertips
Pros
This software includes most of the tools needed for listing properties, tenant screening, lease creation, rent collection, maintenance scheduling, and more. It's a great solution for managing one or several properties, and it gives a professional appearance as a landlord. Personally, I find the online background check particularly helpful in securing the right tenant.
Cons
There's very little to dislike about the software. The company is constantly improving it and introducing new features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Michael
Design, 1-10 employees
Less than a year
“Making my life easier
Pros
As a new landlord, Avail guided me through the entire process, from advertising my house to collecting payments from tenants.
Cons
Honestly, I'm struggling to think of anything I dislike or feel needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Financial Services, 500+ employees
Less than a year
“Love Avail!
Pros
It's incredibly easy to use. I explored many different property management sites, and Avail stood out for its simple interface and affordability.
Cons
Initially, navigating the software can be a bit challenging, but once you get the hang of it, it becomes super easy!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
taghi
Real Estate, 1-10 employees
More than a year
“Avail review
Pros
We find the software easy to use, and the limited feature set helps us gather the necessary information.
Cons
The platform is quite limited and doesn't have the capability to track utilities, taxes, or insurance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Amgad
Management Consulting, 1-10 employees
More than a year
“Great enabler
Pros
It's designed with small business rental property owners in mind, providing full cycle management from advertising and listing to collecting rent deposits and submitting service requests.
Cons
Although there's no mobile app, the internet application is mobile-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10