Avail Reviews

“Great Help

Pros

Avail has everything I was looking for, including the option to create custom leases. I really appreciate the fast payment feature.

Cons

It would be great to have a message board with an inbox and other features.

“Great Product

Pros

The platform offers a wide range of options, and the cost is highly competitive. It's impressively intuitive.

Cons

As an individual user, I don't want to pay for services.

“Property management made easier

Pros

Receiving payments and keeping track of them is incredibly easy on Avail.

Cons

I have experienced an issue where I had to pay twice for the same apartment address.

“Renting Made Easy

Pros

Avail allows me to schedule payments and acts as a reliable intermediary between me and my tenants.

Cons

Locating the messaging center is not intuitive; you have to go through the Lease page to see messages from and to tenants.

“Simplified, easy to use

Pros

Avail simplifies the listing process, providing a personal marketing page for quick linking to places not listed. Lease management is made easy, and online payments are hassleFree.

Cons

It needs the ability to break down rentals into individual rooms. I rent rooms to students in my home, but it categorizes them as apartments or in some strange format. When it's listed online, it doesn't match up correctly, and people think the whole house is for rent. The listing syntax also needs improvement as the information inputted in Avail doesn't always translate correctly to Zillow or Zumper listings.

“Great for new landlords

Pros

Avail handles almost all the tasks of a property management company, except the human element. It helps with rent analysis, building listings and syndicating them to other sites, tenant screening, lease signing with customizable templates, payment management, late fee management, online maintenance requests, and lease renewals.

Cons

I have no complaints about the current features, but reporting is an area where it could improve. For example, having year-end reports on income and expenses from the property to assist with tax filing. Currently, I have to handle this outside of the product.

“Good program

Pros

I find the information provided by Avail very useful, even though navigating the platform can be somewhat challenging.

Cons

The trial period was too short. I was expecting it to be longer.

“The Most Amazing Landlord Software Ever

Pros

Avail is easy to navigate, and it genuinely considers the needs of landlords.

Cons

I really wish there was an app for this!

“Love Avail

Pros

I appreciate the ease of using Avail's software. As a firsttime landlord, they guided me step by step through the process, from contracts to recurring payments. Everything I needed was right there.

Cons

The only downside is that Cozy (I believe) offers most of the same features for free.

“Simple Process

Pros

Avail is easy and straightforward. The user interface and experience are excellent, and I really like the available features and services.

Cons

It could be more affordable, and the application form could have more detailed options.

“A must have for rental owners and managers!

Pros

This software streamlines the rental process, from reviewing and accepting applications to ongoing support. It simplifies electronic payment collection and allows multiple payers for a single unit, eliminating payment guesswork. Customization options are available for requirements, payment processing, and ticket management.

Cons

There are some additions that could enhance the software, such as integrating payments to utilities and auto payment requests, as well as developing a mobile app for on-the-go management.

“Dishonesty Use of Personal Information

Pros

Initially, Avail seemed very useful, but unfortunately, I didn't have enough time to evaluate it properly.

Cons

Personal information misuse and dishonesty are major concerns.

“Very good product with Great support

Pros

Avail is easy to use, reasonably priced, and the customer support is superb.

Cons

It would be great if the software had accounting integration or an add-on feature.

“Highly recommend Avail!

Pros

Avail is a fantastic resource for landlords. As I am new in the landlord profession I found the software extremely helpful. The support team has been incredibly helpful, promptly responding to my questions and concerns. They provide excellent customer support and there are many online articles and resources available for Avail users. The lease setup is simple, and I can easily modify existing clauses or add my own to suit my property's needs. Tenants can conveniently set up and pay rent online.

Cons

I would love a way to create a template of an existing lease, so I don't have to modify the lease template every time to fit my needs. There might be a way to do this, but I haven't figured it out yet. In the meantime, I've downloaded copies of older leases to refer to while creating a new one.

“Great software for property management

Pros

Avail is the perfect solution for small property management teams. It offers easy rental marketing through their platform, application review and tenant screening, lease agreement creation, and tenant maintenance request management. The site layout is quite simple and welldisplayed.

Cons

The only issue I encounter with this software is that the automated emails sent to applicants and tenants don't include an option to cc or bcc the landlord.

“Great bang for the buck!

Pros

Once I'm in the system, it's a breeze to track tenants, from their payments to invoices. I really appreciate that.

Cons

Getting tenants set up for online payments can be challenging. It often requires walking them through the process and following up multiple times.

“Great for starting out

Pros

Avail is a great tool for smaller property management companies. It gives us the feeling of being a big company.

Cons

It could benefit from better mobile support or additional app features.

“Switched to Avail and Not Looking Back

Pros

The tenant screening on Avail is very thorough, including checks for background, credit, and eviction history. It seamlessly integrates into the application process. Creating and signing leases is easy, and the platform provides auto rent collection.

Cons

I wish I had heard about this sooner (I really got lucky with choosing tenants in the past, phew!).

“All Small/Med Landlords should use Avail

Pros

The automated features on Avail are the best. They include automated communication with tenants, electronic leases with state legal updates, posting rentals and receiving applications, application processing, rent collection, and much more.

Cons

It's difficult to associate anything other than the main email with the software, including telephone numbers. In many cases, multiple people manage the tenants, but everything (except adding a contractor) must use the main email and phone number. Some features aren't very intuitive, but once you know the tricks, they're easy to use.

“I really like Avail, and it's improving

Pros

I particularly like the excellent support on Avail. Whenever I open a support ticket, they respond within a couple of hours and quickly solve the problem. The notifications to tenants for rent reminders and late payments are really helpful. The ACH payment system is convenient, and the listing tool saves time by posting the rental on multiple sites with just one entry of information.

Cons

The lease tool can be a bit clunky, and lease renewals are a bit difficult to figure out. Additionally, setting up a tenant who is moving to a new unit I manage with a new lease was challenging to understand and set up.