Avail Reviews

“level of confidence

Pros

The features of Avail, like toggle switches, are perfect for my business. The automatic direct pay, reports, and online applications make it a mountainous portal. The response time is great, and I'm flexible with the features!

Cons

It would be great to see the back-end accounting integrated into the front-end. This way, I could use just one system instead of having to utilize QuickBooks for accounting.

“first time user

Pros

Initially, I had my doubts, but once I started using this app, I found it incredibly easy to set up. With a little time, I was able to navigate it effortlessly.

Cons

It would be nice to have a picture of the tenant included.

“Great

Pros

I find Avail easy to use, and it offers many great perks.

Cons

At this time, I can't think of anything. The software is user-friendly.

“Great Software to Manage Rental Property

Pros

I've been using this software for around two years, and it's been a breeze. The support is excellent, and the marketing of the property is fantastic. In the first week, I received over 100 inquiries, which helped me rent quickly. Wow!

Cons

There's nothing I don't like about this software.

“Excellent

Pros

Avail has a fast response time, and it's easy to use. I highly recommend it to everyone.

Cons

None. I have no complaints about this software.

“Thankful for Avail

Pros

Avail has automated everything for my renter, relieving a significant burden

Cons

Initially, I faced some confusion while setting everything up, mostly due to my lack of understanding. However, the customer service team at Avail was extremely responsive and guided me through the process.

“Avail Assessment

Pros

The ease of use and the great customer support make Avail stand out

Cons

Recently, I was informed that I would need to directly deal with Zillow and other platforms to publish my listings, whereas in the past, Avail handled everything seamlessly. It was more convenient when I only had to work with Avail.

“Easy and Effective

Pros

Avail makes being a landlord easy! It's an intuitive and effective site for listing rental properties, finding and vetting tenants, and more

Cons

I haven't encountered any problems or issues with Avail. Whenever I have a question or problem, the support team at Avail responds promptly and professionally.

“Best organized landlord/tenant portal I've used

Pros

The interface of Avail has a really clear layout, and the color scheme makes sections and action items seem intuitive. The operation flows effortlessly, and visually, it's pleasing while covering all the necessities.

Cons

Once my rent auto-payment is "authorized" but not yet deposited, I couldn't find a way as a tenant to cancel the payment. My lease ended a month early, and I wanted to cancel the auto-payment since it hadn't been withdrawn or deposited. However, there doesn't seem to be a straightforward method to do this, except waiting for the payment to clear and then requesting a refund from the landlord. It was a quick turnaround since the payment was authorized the previous night. This is a minor issue though, as everything else has been perfect.

“No more paper

Pros

Avail had everything I needed. I was able to create my own lease, and there was a blank form available for the walk thru. I set up rent reminders, and the late fee feature was there as well. The customer service live chat is awesome

Cons

I didn't come across any step-by-step guides, which would have been helpful. However, I managed to figure everything out on my own.

“Easy to Use for Novice or Pros

Pros

This software was incredibly easy to use. I loved that it posted to multiple sites at once, saving me valuable time.

Cons

My only request is for Avail to send me a text message when a lead comes in.

“Helpful Tool

Pros

As someone new to property management, I needed help with listing the unit, processing an application, and creating a lease agreement. I haven't reached the point of processing an agreement yet, but listing the unit was a streamlined and efficient process.

Cons

I have concerns that when I respond to a rental inquiry using the web platform, my response might end up in the recipient's junk or spam mail. Unfortunately, there's no way for me to confirm this as far as I'm aware.

“Good - but could use some FAQ

Pros

Avail allows me to send and sign leases online, and it also enables rent collection. Although the free program charges the renter $2.50, even if they use their bank account, it's still a useful feature

Cons

Some features can be a bit tricky to figure out, and there are no FAQ or troubleshooting guides available to assist. It's a matter of trial and error.

“Avail is great

Pros

Avail is easy to use, and their customer support is excellent. The payment system and user experience are great.

Cons

There are some basic limitations, such as the inability to sign addendums, amendments, and custom contracts online, even after signing the lease. It would be great to have web signatures for these documents.

“Great software

Pros

Avail is very simple to use, and it's convenient for rental purposes

Cons

Honestly, there are no real cons. If anything, I would appreciate it if Avail could make it even easier for my tenants!

“What a relief

Pros

This system is easy to learn, use, and adapt to a growing company like mine

Cons

So far, I haven't found anything that I dislike about Avail.

“Excellent Software!

Pros

Avail makes it easy to manage leases and allows tenants to pay online.

Cons

As of now, I haven't encountered any issues. The software has been excellent and has fulfilled all my requirements.

“Great customer service, ease of use, and value

Pros

Avail is very informative and easy to set up. I immediately had leads after posting my listings. The background check and communication with applicants are easy. The lease is great, and I can customize it to my needs

Cons

The software was incredibly user-friendly, and I have no complaints.

“Room for rent

Pros

It's easy to list my rental openings and obtain regular reports using Avail.

Cons

Configuring the software for custom use or unique scenarios can be challenging.

“Great Software

Pros

Avail is easy to use and provides everything I need.

Cons

The software works flawlessly, and there's nothing I dislike about it.