Avail Reviews
Total 246 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars22%
3
Stars4%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Brad
Real Estate, 1-10 employees
“New user
Pros
With Avail, my tenants can conveniently pay their rent online instead of in person.
Cons
It's hard to say at this point since I've only used it during the free trial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Frank
Legislative Office, 500+ employees
Less than a year
“Enlightening Service
Pros
I truly appreciate the vast database of documents available on Avail. The standard forms are there, and the ability to add my own rules and clauses is incredibly helpful. Avail takes care of standard language and ensures the correct form for my region. It's uniquely foolproof. Thank you, Avail
Cons
It would be great if there was a simpler way to finalize a document and save it to a hard drive. Currently, the only option seems to be emailing the "finished" document to an account you have access to. If there's an alternative procedure that I'm unaware of, I would appreciate being informed. Otherwise, I hope Avail introduces a more straightforward process for viewing finished documents in the future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Russ
Commercial Real Estate, 1-10 employees
“Testing Property Management Tools
Pros
Avail is easy to use for applications and background checks.
Cons
The lease templates provided by Avail were not ideal. It would be beneficial to have the option to upload an existing lease format and electronically send it to the renter with all the necessary information pre-filled.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Julia
Apparel & Fashion, 1-10 employees
Less than 6 months
“Great Customer Service
Pros
The customer service at Avail is fast and knowledgeable. The representative I spoke to went above and beyond.
Cons
The software was a bit confusing in terms of the steps required to get started.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
“Great Landlord software
Pros
This software made finding tenants very simple for me.
Cons
There are no cons; this software fulfilled all my requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corey
Military, 500+ employees
Less than 6 months
“Great Product
Pros
Using the software is a breeze. It eliminates any uncertainty by covering all the necessary aspects.
Cons
So far, I haven't encountered anything that I can say I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ravinder
Information Technology and Services, 500+ employees
Less than 6 months
“Excellent product
Pros
It allows me to list all the amenities of my property.
Cons
I didn't notice any issues. Initially, I faced a problem while listing the property due to a browser cache issue. However, once I cleared the cache, it worked properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Dustin
Real Estate, 1-10 employees
Less than 6 months
“Great software
Pros
It's easy to use, convenient, and strikes the perfect balance between simplicity and sophistication.
Cons
I don't really have anything that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susanne
Marketing and Advertising, 11-50 employees
Less than 6 months
“Helpful website
Pros
The website is intuitive and userfriendly.
Cons
I have no complaints so far, and I hope it remains that way.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sarah
Real Estate, 1-10 employees
Less than 6 months
“Achieving the goal of running out real estate business from anywhere!
Pros
I'm absolutely thrilled with the online leasing and Esignature feature. After using Cozy for a long time, I switched to Avail to take advantage of state specific paperless leases.
Cons
Sometimes, it's difficult to navigate through the tabs and find what you're looking for. Cozy was a bit simpler to use in that regard. However, Avail offers more features, which makes it a better choice overall.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Monica
Real Estate, 1-10 employees
Less than 6 months
“Very Effective
Pros
Avail.co has generated more feedback for me compared to any other similar companies. Even the bigger names in the industry haven't produced the same results as listing with Avail.
Cons
So far, I haven't found anything I dislike about the software. It's only been a couple of months, but I'm really happy with it overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Baylee
Marketing and Advertising, 51-100 employees
Less than 6 months
“Great user friendly product
Pros
The platform provides valuable tips for new landlords, which has helped me create a seamless experience for my new tenants.
Cons
I wish there was an app available, and communicating with applicants via email was a bit confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Garrett
Automotive, 11-50 employees
Less than 6 months
“Review
Pros
It's fantastic for setting up rentals, screening tenants, and managing them throughout the lease period. It covers everything.
Cons
Managing expenses and preparing for taxes is challenging for me. I can't keep track effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jessica
Real Estate, 11-50 employees
Less than 6 months
“Avail is Extremely User Friendly & Have received quality leads
Pros
I love how simple and visually appealing Avail is. It strikes the perfect balance between modern and traditional. As a property manager, I've received plenty of quality leads and landlord tips from the discussion board.
Cons
Avail doesn't have any specific features or aspects that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Military, 1-10 employees
Less than a year
“Avail Offers Great Features at an Amazingly Low Price!
Pros
Avail does an excellent job of presenting all the relevant information for landlords to make informed decisions. The website is easy to navigate, and the majority of features are free to use for a single rental unit. However, I found it worthwhile to upgrade to the Pro account for the Credit Boost feature. Overall, it's a fantastic product!
Cons
Honestly, I couldn't find anything that I didn't like about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gerhard
Real Estate, 1-10 employees
Less than 6 months
“First Timer
Pros
From adding a rental to advertising, tenant screening, rental contracts, and payment management, Avail offers an integrated workflow that simplifies the entire process.
Cons
The integration of FastPay is limited and should be expanded to include more banks.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Lana
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“First Time Landlord
Pros
The software is simply the best.
Cons
Making changes and additions to the lease was quite difficult. Some information couldn't be rearranged even if it was already provided in the lease.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kate
Real Estate, 1-10 employees
Less than 6 months
“Avail makes keeping track of our tenants and rentals a piece of cake!
Pros
Within an hour, we were able to create leases, send them to tenants, enroll tenants in autopay, and have them sign up for renters insurance. Avail also keeps landlords updated on State Laws, which is something we hadn't considered before using the platform.
Cons
Rent scheduling can be glitchy when editing a rent payment for a tenant. Editing should ideally be limited to landlords, not tenants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Military, 51-100 employees
Less than 6 months
“Extemely useful tool for DO IT Yourslef landlord!!!
Pros
It's easy to use and delivers results! The marketing software is extremely helpful in getting my property rented out.
Cons
Setting up tenant payments was a bit confusing initially, but I managed to figure it out easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Real Estate, 1-10 employees
Less than 6 months
“Amazing product
Pros
I love how easy it is to use and collect payments. It saves me a significant amount of time compared to collecting payments individually. The setup is convenient, and it ensures money goes directly into my account!
Cons
I'm not a fan of the dashboard. Navigating individual properties and viewing tenant payments could be more user-friendly. My tenants have also encountered some difficulties when setting it up.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8