Total 246 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

22%

3

Stars

4%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Brad

Real Estate, 1-10 employees

4.0
January 2020

New user

Pros

With Avail, my tenants can conveniently pay their rent online instead of in person.

Cons

It's hard to say at this point since I've only used it during the free trial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

F

Frank

Legislative Office, 500+ employees

Less than a year

4.0
January 2020

Enlightening Service

Pros

I truly appreciate the vast database of documents available on Avail. The standard forms are there, and the ability to add my own rules and clauses is incredibly helpful. Avail takes care of standard language and ensures the correct form for my region. It's uniquely foolproof. Thank you, Avail

Cons

It would be great if there was a simpler way to finalize a document and save it to a hard drive. Currently, the only option seems to be emailing the "finished" document to an account you have access to. If there's an alternative procedure that I'm unaware of, I would appreciate being informed. Otherwise, I hope Avail introduces a more straightforward process for viewing finished documents in the future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Russ

Commercial Real Estate, 1-10 employees

4.0
January 2020

Testing Property Management Tools

Pros

Avail is easy to use for applications and background checks.

Cons

The lease templates provided by Avail were not ideal. It would be beneficial to have the option to upload an existing lease format and electronically send it to the renter with all the necessary information pre-filled.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Julia

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
January 2020

Great Customer Service

Pros

The customer service at Avail is fast and knowledgeable. The representative I spoke to went above and beyond.

Cons

The software was a bit confusing in terms of the steps required to get started.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

5.0
January 2020

Great Landlord software

Pros

This software made finding tenants very simple for me.

Cons

There are no cons; this software fulfilled all my requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Corey

Military, 500+ employees

Less than 6 months

5.0
January 2020

Great Product

Pros

Using the software is a breeze. It eliminates any uncertainty by covering all the necessary aspects.

Cons

So far, I haven't encountered anything that I can say I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ravinder

Information Technology and Services, 500+ employees

Less than 6 months

5.0
January 2020

Excellent product

Pros

It allows me to list all the amenities of my property.

Cons

I didn't notice any issues. Initially, I faced a problem while listing the property due to a browser cache issue. However, once I cleared the cache, it worked properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

D

Dustin

Real Estate, 1-10 employees

Less than 6 months

5.0
January 2020

Great software

Pros

It's easy to use, convenient, and strikes the perfect balance between simplicity and sophistication.

Cons

I don't really have anything that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susanne

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
January 2020

Helpful website

Pros

The website is intuitive and userfriendly.

Cons

I have no complaints so far, and I hope it remains that way.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sarah

Real Estate, 1-10 employees

Less than 6 months

5.0
January 2020

Achieving the goal of running out real estate business from anywhere!

Pros

I'm absolutely thrilled with the online leasing and Esignature feature. After using Cozy for a long time, I switched to Avail to take advantage of state specific paperless leases.

Cons

Sometimes, it's difficult to navigate through the tabs and find what you're looking for. Cozy was a bit simpler to use in that regard. However, Avail offers more features, which makes it a better choice overall.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

M

Monica

Real Estate, 1-10 employees

Less than 6 months

5.0
January 2020

Very Effective

Pros

Avail.co has generated more feedback for me compared to any other similar companies. Even the bigger names in the industry haven't produced the same results as listing with Avail.

Cons

So far, I haven't found anything I dislike about the software. It's only been a couple of months, but I'm really happy with it overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Baylee

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
January 2020

Great user friendly product

Pros

The platform provides valuable tips for new landlords, which has helped me create a seamless experience for my new tenants.

Cons

I wish there was an app available, and communicating with applicants via email was a bit confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Garrett

Automotive, 11-50 employees

Less than 6 months

4.0
January 2020

Review

Pros

It's fantastic for setting up rentals, screening tenants, and managing them throughout the lease period. It covers everything.

Cons

Managing expenses and preparing for taxes is challenging for me. I can't keep track effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Jessica

Real Estate, 11-50 employees

Less than 6 months

5.0
January 2020

Avail is Extremely User Friendly & Have received quality leads

Pros

I love how simple and visually appealing Avail is. It strikes the perfect balance between modern and traditional. As a property manager, I've received plenty of quality leads and landlord tips from the discussion board.

Cons

Avail doesn't have any specific features or aspects that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joshua

Military, 1-10 employees

Less than a year

5.0
January 2020

Avail Offers Great Features at an Amazingly Low Price!

Pros

Avail does an excellent job of presenting all the relevant information for landlords to make informed decisions. The website is easy to navigate, and the majority of features are free to use for a single rental unit. However, I found it worthwhile to upgrade to the Pro account for the Credit Boost feature. Overall, it's a fantastic product!

Cons

Honestly, I couldn't find anything that I didn't like about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gerhard

Real Estate, 1-10 employees

Less than 6 months

4.0
December 2019

First Timer

Pros

From adding a rental to advertising, tenant screening, rental contracts, and payment management, Avail offers an integrated workflow that simplifies the entire process.

Cons

The integration of FastPay is limited and should be expanded to include more banks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

L

Lana

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
December 2019

First Time Landlord

Pros

The software is simply the best.

Cons

Making changes and additions to the lease was quite difficult. Some information couldn't be rearranged even if it was already provided in the lease.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kate

Real Estate, 1-10 employees

Less than 6 months

5.0
December 2019

Avail makes keeping track of our tenants and rentals a piece of cake!

Pros

Within an hour, we were able to create leases, send them to tenants, enroll tenants in autopay, and have them sign up for renters insurance. Avail also keeps landlords updated on State Laws, which is something we hadn't considered before using the platform.

Cons

Rent scheduling can be glitchy when editing a rent payment for a tenant. Editing should ideally be limited to landlords, not tenants.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Courtney

Military, 51-100 employees

Less than 6 months

5.0
December 2019

Extemely useful tool for DO IT Yourslef landlord!!!

Pros

It's easy to use and delivers results! The marketing software is extremely helpful in getting my property rented out.

Cons

Setting up tenant payments was a bit confusing initially, but I managed to figure it out easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Real Estate, 1-10 employees

Less than 6 months

5.0
December 2019

Amazing product

Pros

I love how easy it is to use and collect payments. It saves me a significant amount of time compared to collecting payments individually. The setup is convenient, and it ensures money goes directly into my account!

Cons

I'm not a fan of the dashboard. Navigating individual properties and viewing tenant payments could be more user-friendly. My tenants have also encountered some difficulties when setting it up.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8