Buildium Reviews

“Great Program for any Property Management Team.

Pros

Loading properties, tenants, and owners onto the platform is an easy process.

Cons

It would be beneficial to have the option to indicate the required number of bedrooms at the beginning of the application process, so we don't have to review all applicants for every property.

“Buildium is the only software I use in my PM business

Pros

Buildium offers an all-in-one solution that continuously evolves based on customer feedback. Their responsiveness to identifying areas for improvement is crucial.

Cons

The time it takes for the back-end team to assess and implement feature upgrades can be quite lengthy.

“Buildium for Property Managment

Pros

It effectively tracks tenant and owner income and expenses, along with work orders.

Cons

Unfortunately, accounting capabilities are not yet available.

“Buildium Makes Property Management Easy

Pros

Buildium boasts a highly user-friendly interface, making it an ideal choice for managing rental properties. I wholeheartedly recommend it to other companies in need of property management solutions. The tenant and owner portals provide convenient features such as maintenance reporting, rent payment, and financial review for owners.

Cons

To date, I haven't encountered any negative experiences with Buildium!

“Buildium the future of Property Management

Pros

The convenience of having all property management tasks in one place, including rent collection, tenant tracking, applications, and HOA information, is truly valuable. Buildium simplifies the entire process.

Cons

There should be more options for customizable reports and additional features for internal task tracking.

“Property Management Simplified

Pros

Buildium simplifies property management by providing a user-friendly platform. It offers tenants the ability to submit maintenance requests, make rent payments, and view leases easily.

Cons

Recording expenses is not as efficient or easy as I would like it to be in Buildium.

“12 year user of Buildium

Pros

I highly value the seamless navigation and utilization of Buildium, and the customer support provided is truly outstanding.

Cons

As a small user, it is frustrating to pay for 40 units when I only utilize less than half of that. The cost continues to rise.

“Buildium is great when you're very small

Pros

Buildium offers a friendly and intuitive user interface. The initial setup is effortless, and their extensive knowledge base is helpful.

Cons

Performing many multi-step functions in Buildium can be cumbersome and not as streamlined as expected. Certain processes that should be automated require manual steps. Handling credit cards can be a hassle. While they introduce improvements that may not have been a significant concern, critical functions are not rolled out.

“Buidium - Good for small properties. Bad as you scale

Pros

Getting started with Buildium is simple and suitable for small-scale users due to its affordability.

Cons

Buildium does not scale well as your business grows. Additionally, some features have been removed after the merge with RealPage.

“A robust operations platform that saves time and money

Pros

My favorite tools in Buildium include rent tracking, customizable late fee policies, leasing and advertising features, renewal countdowns, and work orders. These functionalities enhance the overall property management experience.

Cons

The reporting features, especially ePay reports for reconciling credit card transaction costs on a per-property basis, are not entirely clear or intuitive. It would be helpful to have some best practices shared within the community for various reports.

“Buildium gave me ability to scale and more free time.

Pros

I needed an all-in-one system where I could find everything in a single place. The electronic fund transfer for rent payments and the ability to track rents are fantastic. It's simple to list available apartments and effortlessly manage applications.

Cons

Sometimes, I find it inconvenient that I can't directly invoice owners like QuickBooks does. Dealing with owner contributions can be cumbersome, and I wish I could accept rent without requiring approval. This can complicate the onboarding process when I need to quickly accept rent for a new property.

“One stop shop

Pros

The web interface has a sleek and intuitive design. While some training is necessary to navigate the system effectively, once you grasp the basics, it becomes smooth sailing.

Cons

When it comes to tracking finances for seasonal rentals, manual entry is necessary, which is not ideal.

“Buildium is Great!

Pros

The platform is incredibly user-friendly for both myself and tenants. It significantly simplifies my day and makes everything easier.

Cons

While there are a few features that could use some updates, overall, I have no complaints.

“Great program! Extremely user friendly and easy to use.

Pros

Accessing and navigating the portal is not an issue even for the beginners even without prior training. It's a vast improvement compared to the previous software our company used.

Cons

Unfortunately, the portal doesn't come with a personal Keurig! :)

“Excellent All-in One Software

Pros

I love how everything I need is readily accessible. The e-signature tool is excellent and helps reduce costs. The customer service is top-notch! Whenever I have questions, the representatives are amazing friendly, knowledgeable, and always ready to assist.

Cons

Occasionally, there are glitches while loading the login page, which can be frustrating.

“Buildium has given me the freedom to manage property from anywhere

Pros

One of the things I appreciate is having a centralized platform for managing my property management company. With around 45 properties across three towns in Montana, I rely on Buildium daily for the entire property management process. From listing properties to screening applicants, generating leases, handling maintenance, collecting rent, managing renters' insurance, processing owner payouts, maintaining management agreements, handling vendor accounting, and debt collection, it covers it all. Although I had to learn how to use Buildium on my own, it was easy thanks to the fantastic support provided by Buildium's customer service team, who guided me through every step.

Cons

The mobile app isn't very user-friendly, so I prefer accessing the website on my phone, although that can be a bit challenging. Another aspect I dislike is the extra work required on my end to handle rent payments made before the first of the month. It entails making accounting changes to allocate the payment correctly.

“Buildium will Build Your Business

Pros

The accounting features are excellent, offering robust reporting capabilities. The resident portal provides great value, and task and work order management are streamlined and logical.

Cons

The mobile app has limited functionality, and the browser version is not optimized for mobile use. Additionally, I'm not a fan of the file upload categories, and I would appreciate having a "custom" violation option.

“ONE OF THE BEST PM SOFTWARES OUT THERE! Easily 4.7 out of 5 ?

Pros

My primary focus is application processing, screening, and communication with applicants and prospects. In previous software, tracking stages and completing certain checkpoints was challenging, but with Buildium, it's incredibly easy. I can customize application checklists to keep track of tasks, and my team can easily view the current status. Additionally, the screening process is thorough and provides results within minutes. Overall, the platform is highly user-friendly, with a well-organized structure for all the information.

Cons

Overall, I don't have any major issues with the platform, except for the security measure it implements during payment processing with the same payment method. If two applicants submit payments with the same card, there needs to be a small buffer time between each application's payment being processed. It's not a significant problem, but it disrupts my workflow and kills my vibe occasionally. However, aside from that, I firmly believe that Buildium is a constantly maintained and updated tool with excellent functionality.

“Best decision I ever made

Pros

With 60 properties under my ownership, I needed more than a simple accounting software, and Buildium has exceeded my expectations. It allows all my building managers to log in to a single platform for viewing and scheduling repair requests, adding rent payments, and paying vendors. The setup was easy, and managing bills is simple. I can even make direct payments to vendors through Buildium. The multifaceted reports are fantastic, providing a clear snapshot of each property's performance without the need for extensive searching or complicated reports. Buildium truly excels in property management.

Cons

My least favorite feature is the bill pay process. I find it inconvenient to have to click a second time to pay a bill. It would be more convenient if I could enter the payment on the same page. If I don't make the payment immediately, it should be listed as outstanding. Having to click twice to make the payment and record it is a little inconvenient.

“Satisfied Customer

Pros

Buildium helps me stay organized, and the program is user-friendly. It generates helpful reports that contribute to smoother operations.

Cons

Although there is a monthly fee, the quality of the service justifies the cost.