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Key Takeaways

Generated from the text of customer reviews

Buildium is a cloud-based property management platform used for leasing and property repairs across real estate. Reviewers frequently value its extensive HOA and community management capabilities. But concerns mainly center on the accounting interface, which may not present financial data line by line. One recent update is the addition of new custom fields endpoints that provide API support for managing custom field groups, definitions, and values.

Our Verdict

Buildium is best suited for small-to-midsize property management firms with growing residential portfolios. Its $62 per month starting price and flat-rate subscription make initial costs more predictable. Yet, since premium plans are relatively expensive, additional charges could further increase total costs. We recommend the platform for online rent collection, as it can reduce manual payment handling.

Buildium Specifications

  • Tenant Management
  • Lease Management
  • Rent Collection
  • Maintenance Requests
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What Is Buildium? 

The property management software, Buildium, provides tools for property accounting, tenant screening, and communication with residents. It offers reporting and analytics capabilities, which are used to track rental income, expenses, and other key property performance metrics. The platform also supports applicant evaluation by surfacing available credit, criminal, and eviction data during tenant screening. 

What Is Buildium Best For? 

The standout feature of this platform is the Resident Center, where residents can pay rent or fees, review their payment history, and set up recurring payments using desktop or mobile devices. It also supports maintenance requests with photo uploads and tracks their status until resolution. This gives property management teams a self-service channel that can reduce routine inquiries and payment follow-ups. 

How Much Does Buildium Cost? 

Subscriptions start at $62/month with the Essential plan. The other two paid plans include: 

  • Growth - $192/month 
  • Premium - $400/month 

The platform also offers a 14-day free trial with no credit card required. Besides paid plans, additional costs may also apply, including: 

  • Credit Card Payments: 2.99%/transaction, based on the total value of processed payments 
  • Remote Check Printing: $30 setup fee + $1.50/check, depending on the volume of printed and mailed checks 
  • Tenant Screening: $17/standard screening, $35/applicant-paid screening, or $20/enhanced screening, according to screening type 
  • 1099 e-Filing: $50/batch + $4.50/form, covering batch and per-form filing charges 
  • Showings Coordinator: $25 setup fee on the Essential plan, while the setup fee is waived on Growth and Premium plans 

Users have shared mixed sentiments regarding Buildium's pricing. Some reviewers consider it reasonably priced as portfolios grow. Others note that transaction fees and pricing changes can push actual costs above the advertised subscription rate and make total cost less predictable. 

Disclaimer: The pricing is subject to change. 

Buildium Integrations 

Buildium integrates with different third-party platforms, such as: 

How Does Buildium Work? 

Here’s how to get started with Buildium software once you sign up to the platform: 

  • Set up properties, units, owners, residents, leases, and other portfolio information in your user account
  • Use the leasing tool to manage rental applications, tenant screening, leases, and renewals  
  • Collect rent and other payments online, but make sure to keep transaction records with that 
  • Track maintenance requests, assign tasks to staff or vendors, and monitor their status through completion  
  • Exchange messages, documents, updates, and reports with residents and property owners through dedicated portals 
  • Review accounting records and generate reports on financial and operational data using the available features 
Book a free Buildium demo to take a closer look at its features. 

Who Is Buildium For? 

The platform can be used by property managers and real estate businesses, especially those that manage: 

  • Student housing  
  • Commercial properties 
  • Single-family properties 
  • Community associations 
  • Small multifamily properties 

Buildium Use Cases 

After evaluating Buildium features, we identified several situations in which it could perform particularly well, including: 

1. Property Managers Who Collect Rent From Multiple Units 

Property managers responsible for collecting rental dues across single-family or multifamily portfolios can use Buildium to process online payments and track transactions. As residents submit rent payments online, managers can reduce the need for on-site visits to collect rent. 

2. Leasing Teams That Onboard Residents 

Leasing managers and leasing coordinators can process rental applications, screen prospective residents, and prepare leases within Buildium. The platform keeps leasing activity connected to relevant property and resident records, which users say reduces administrative work during onboarding. 

3. Maintenance Managers Taking Up Repair Requests 

Maintenance managers can coordinate resident repair requests through the platform. When required, these requests could be tracked from initial submission through follow-up and final resolution, with records tied to the relevant resident and property. 

4. Property Management With Growing Portfolios 

Property and portfolio managers can use Buildium to manage growing portfolios across leasing, resident communication, maintenance, and accounting. As the platform keeps these operations within one management environment, user feedback indicates that teams can spend more time on owner communication, networking, and business development. 

Is Buildium Right For You? 

If you are a small-to-midsize property management company managing around 50 to 200 units, Buildium may be worth considering as your portfolio grows. The platform uses recorded owner and vendor payment data to prepare 1099-MISC and 1099-NEC forms, identify missing tax information, and track submitted filings. As the number of properties, owners, and vendors increases, this centralized workflow could potentially make annual tax reporting easier to manage. 

The platform protects data in transit with TLS encryption, secures passwords through bcrypt hashing, and enforces two-factor authentication for account access. Resident data is stored on Amazon Web Services (AWS) with Amazon RDS encryption at rest, including backups and replicas. This security setup is a notable consideration for real estate firms managing confidential resident information, as unauthorized access can raise privacy risks. 

Unsure whether Buildium suits your requirements? Get in touch at (661) 384-7070, and we will help you assess it more clearly. 

Buildium Features

Agentic AI

Buildium uses specialized AI agents to handle workflows across leasing, maintenance, accounting, resident communication, and other property operations. It also includes tools for scanning bills, drafting messages, and summarizing maintenance activities.

See How It Works
Online Leasing

This feature manages lease documents and electronic signatures through Dropbox Sign. It also creates templates, adds signature fields, configures signer order and reminders, and stores completed documents in Buildium.

See How It Works
Rental Listing Syndication

The tool distributes rental listings from Buildium to supported listing websites. Property details, rental rates, photos, and videos are entered into the platform and then published across connected rental marketplaces.

See How It Works
Tenant Screening

It runs applicant checks using available credit, criminal, and eviction records through TransUnion. Property-specific credit criteria can also be configured, and completed screening results are displayed in Buildium.

See How It Works
Maintenance Requests

The maintenance management tool records resident requests and organizes them with related tasks and work orders. It assigns work to staff or vendors, sets up due dates, records estimates, schedules recurring tasks, and logs updates as maintenance progresses.

See How It Works

Pros And Cons of Buildium

Pros

  • Resident and owner portals provide clean, accessible experiences

  • Fast setup gets teams operational within days

  • Accounting simplifies rent collection, reconciliation, and owner distributions

  • Extensive integrations connect with a broad range of property management tools

  • Portals improve client communication and document sharing

Cons

  • Older transactions might complicate accounting and reconciliation

  • Printed management fee reports may include overlapping content

  • Past entries and uploaded files have limited editing options

Buildium Pricing

Essential

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What's Included

  • Accounting

  • Maintenance and leasing

  • Communication

  • Buildium AI Assistant

  • Standard and bulk reporting

Growth

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What's Included

  • Everything in Essential plan, plus:

  • Additional customization

  • Reporting automation

  • Enhanced tenant screening

  • Low-cost eSignatures

  • EFT transactions

  • AI-supported communications and business analytics

Premium

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What's Included

  • Everything in Growth plan, plus:

  • More advanced feature set

  • Free inspections and eSignatures

  • Free incoming EFT transactions for the first year

  • Full AI and automation suite

  • Open API access

Disclaimer: The pricing details were last updated on Jul 27, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Buildium Reviews

Total 73 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

21%

3

Stars

5%

2

Stars

1%

1

Stars

4%

Share your experience

H

Hunter

Real Estate, 11-50 employees

More than a year

5.0
May 2024

What an excellent product!

Pros

Buildium made it super easy to integrate leases, accounting, properties and repairs all in one smooth, unified platform, everything I needed, right at my fingertips!

Cons

The app provided with Buildium left something to be desired, but it adequately fulfilled its purpose. If the app offered more features, it would certainly be an improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luminita

Real Estate, 1-10 employees

More than a year

2.0
April 2024

Customer service needs improvement

Pros

The interface is welcoming and the overall functionality is impressive.

Cons

The Customer Service is EXTREMELY POOR!! Tickets are raised but there is no followup. I have to make multiple calls because I end up speaking with untrained and inexperienced individuals who have limited capabilities to resolve an issue. Buildium's decision to freeze our bank account due to the underwriting team's incompetence in verifying basic information such as an SSN put our business in serious jeopardy. We had to wait a week for the funds to be released when.... finally (after 3 years of service), they conducted a basic background check to confirm everything was in order. It was a very poor business decision on Buildium's part. Exercise extreme caution when entrusting a company like Buildium with your customer finances in such a manner. It is highly disappointing and unprofessional.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

3

Functionality

4

G

GRACE

Real Estate, 11-50 employees

More than a year

5.0
April 2024

Everyday tasks

Pros

I'm grateful for its ability to securely store and effectively arrange files for property management.

Cons

The maintenance feature of Buildium is pretty lacking, it's so inadequate that I have had to pay for another company's system just to fill the gap and get the job done properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of Buildium?

Typical users include property managers and other real estate professionals managing residential, commercial, mixed-use, student housing, and community association portfolios.

What languages does Buildium support?

The vendor website is available in English. However, its Lumina AI communication feature supports message translation into Spanish and French as well.

Does Buildium offer a mobile app?

Yes, the platform offers a dedicated mobile app for both Android and iOS.

Does Buildium have an API?

Yes, the vendor offers open API access in its Premium subscription plan.

What types of pricing plans does Buildium offer?

Buildium cost starts at $62/month for the Essential plan. The Growth and Premium plans start at $192/month and $400/month, respectively. A 14-day free trial is also available.  Get a flexible Buildium price based on your organization’s requirements and size.

What other apps does Buildium integrate with?

Through the Buildium Marketplace, the platform supports third-party integrations with applications such as AvidXchange, Property Meld, LeadSimple, PetScreening, and Obligo.

What level of support does Buildium offer?

Buildium provides phone support, form-filling, support tickets, a Help Center, and self-guided training through Buildium Academy. Priority Support is also available with the Premium plan.