Last Updated

Key Takeaways

Generated from the text of customer reviews

Buildium is a cloud-based property management platform used for leasing and property repairs across real estate. Reviewers frequently value its extensive HOA and community management capabilities. But concerns mainly center on the accounting interface, which may not present financial data line by line. One recent update is the addition of new custom fields endpoints that provide API support for managing custom field groups, definitions, and values.

Our Verdict

Buildium is best suited for small-to-midsize property management firms with growing residential portfolios. Its $62 per month starting price and flat-rate subscription make initial costs more predictable. Yet, since premium plans are relatively expensive, additional charges could further increase total costs. We recommend the platform for online rent collection, as it can reduce manual payment handling.

Buildium Specifications

  • Tenant Management
  • Lease Management
  • Rent Collection
  • Maintenance Requests

Buildium Features

Agentic AI

Buildium uses specialized AI agents to handle workflows across leasing, maintenance, accounting, resident communication, and other property operations. It also includes tools for scanning bills, drafting messages, and summarizing maintenance activities.

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Online Leasing

This feature manages lease documents and electronic signatures through Dropbox Sign. It also creates templates, adds signature fields, configures signer order and reminders, and stores completed documents in Buildium.

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Rental Listing Syndication

The tool distributes rental listings from Buildium to supported listing websites. Property details, rental rates, photos, and videos are entered into the platform and then published across connected rental marketplaces.

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Tenant Screening

It runs applicant checks using available credit, criminal, and eviction records through TransUnion. Property-specific credit criteria can also be configured, and completed screening results are displayed in Buildium.

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Maintenance Requests

The maintenance management tool records resident requests and organizes them with related tasks and work orders. It assigns work to staff or vendors, sets up due dates, records estimates, schedules recurring tasks, and logs updates as maintenance progresses.

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Pros And Cons of Buildium

Pros

  • Resident and owner portals provide clean, accessible experiences

  • Fast setup gets teams operational within days

  • Accounting simplifies rent collection, reconciliation, and owner distributions

  • Extensive integrations connect with a broad range of property management tools

  • Portals improve client communication and document sharing

Cons

  • Older transactions might complicate accounting and reconciliation

  • Printed management fee reports may include overlapping content

  • Past entries and uploaded files have limited editing options

Buildium Pricing

Essential

Growth

Premium

  • Accounting

  • Maintenance and leasing

  • Communication

  • Buildium AI Assistant

  • Standard and bulk reporting

  • Everything in Essential plan, plus:

  • Additional customization

  • Reporting automation

  • Enhanced tenant screening

  • Low-cost eSignatures

  • EFT transactions

  • AI-supported communications and business analytics

  • Everything in Growth plan, plus:

  • More advanced feature set

  • Free inspections and eSignatures

  • Free incoming EFT transactions for the first year

  • Full AI and automation suite

  • Open API access

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Buildium Reviews

Total 73 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

21%

3

Stars

5%

2

Stars

1%

1

Stars

4%

Share your experience

H

Hunter

Real Estate, 11-50 employees

More than a year

5.0
May 2024

What an excellent product!

Pros

Buildium made it super easy to integrate leases, accounting, properties and repairs all in one smooth, unified platform, everything I needed, right at my fingertips!

Cons

The app provided with Buildium left something to be desired, but it adequately fulfilled its purpose. If the app offered more features, it would certainly be an improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luminita

Real Estate, 1-10 employees

More than a year

2.0
April 2024

Customer service needs improvement

Pros

The interface is welcoming and the overall functionality is impressive.

Cons

The Customer Service is EXTREMELY POOR!! Tickets are raised but there is no followup. I have to make multiple calls because I end up speaking with untrained and inexperienced individuals who have limited capabilities to resolve an issue. Buildium's decision to freeze our bank account due to the underwriting team's incompetence in verifying basic information such as an SSN put our business in serious jeopardy. We had to wait a week for the funds to be released when.... finally (after 3 years of service), they conducted a basic background check to confirm everything was in order. It was a very poor business decision on Buildium's part. Exercise extreme caution when entrusting a company like Buildium with your customer finances in such a manner. It is highly disappointing and unprofessional.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

3

Functionality

4

G

GRACE

Real Estate, 11-50 employees

More than a year

5.0
April 2024

Everyday tasks

Pros

I'm grateful for its ability to securely store and effectively arrange files for property management.

Cons

The maintenance feature of Buildium is pretty lacking, it's so inadequate that I have had to pay for another company's system just to fill the gap and get the job done properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of Buildium?

Typical users include property managers and other real estate professionals managing residential, commercial, mixed-use, student housing, and community association portfolios.

What languages does Buildium support?

The vendor website is available in English. However, its Lumina AI communication feature supports message translation into Spanish and French as well.

Does Buildium offer a mobile app?

Yes, the platform offers a dedicated mobile app for both Android and iOS.

Does Buildium have an API?

Yes, the vendor offers open API access in its Premium subscription plan.

What types of pricing plans does Buildium offer?

Buildium cost starts at $62/month for the Essential plan. The Growth and Premium plans start at $192/month and $400/month, respectively. A 14-day free trial is also available.  Get a flexible Buildium price based on your organization’s requirements and size.

What other apps does Buildium integrate with?

Through the Buildium Marketplace, the platform supports third-party integrations with applications such as AvidXchange, Property Meld, LeadSimple, PetScreening, and Obligo.

What level of support does Buildium offer?

Buildium provides phone support, form-filling, support tickets, a Help Center, and self-guided training through Buildium Academy. Priority Support is also available with the Premium plan.