DoorLoop Reviews

“Super Helpful Software | Very responsive staff

Pros

The responsiveness and helpfulness of DoorLoop's customer support is truly commendable.

Cons

The software has a steep learning curve, which is frustrating.

“Great program

Pros

DoorLoop has significantly improved tenant and task tracking, eliminating missed tasks and ensuring trades stay informed.

Cons

The mobile app needs improvement on Apple devices, particularly with slow system format and load times.

“We love it so far!

Pros

The ease of use and exceptional customer service make DoorLoop a favorite among users.

Cons

Lack of a mileage tracker is a drawback. Adding this feature in the future would be great.

“Easy to use with great customer service

Pros

DoorLoop's user-friendly design ensures that you don't need to be a tech expert to navigate the platform.

Cons

Deposits taking a long time to transfer to the bank is the only disadvantage.

“Very happy Door Loop User

Pros

DoorLoop's ease of use, outstanding Tenant Portal, and simplified processes for obtaining tenant signatures, updating leases, and submitting payments make it a standout choice.

Cons

No drawbacks, we love the system.

“Highly Recommend

Pros

DoorLoop's bookkeeping features are user-friendly, and all information is easily accessible.

Cons

Can't say yet, as I've only been using it for a few months.

“Thankful for Doorloop

Pros

The availability of online Zoom Support Calls and the willingness of DoorLoop to guide users through the platform is greatly appreciated.

Cons

The chat response time is sometimes too long, making it difficult for users on the go.

“DoorLoop has been a great Product for our Unique Business Model

Pros

DoorLoop's flexibility truly stands out, allowing businesses to test and ensure their unique business models align seamlessly with the system. In contrast, other major property management software systems we explored were hesitant to accommodate our needs. The ease of use and comprehensive support, including online training materials, further enhance the overall experience with DoorLoop.

Cons

Prior to implementation, it would have been helpful to receive advanced notice that verifying our bank's acceptance of the interface was necessary to fully utilize automatic bank reconciliation and syncing. As a result, manual bank reconciliations and checking the actual balance have become a part of our workflow.

“From no record keeping to full recordkeeping.

Pros

When I introduced DoorLoop to my workers, they immediately recognized its user-friendly nature. The system's ease of use takes precedence over everything else, ensuring that users don't need to possess intricate accounting knowledge. Instead, the focus remains on empowering them to navigate the platform effortlessly while feeling like proficient power users.

Cons

It should be more straightforward to handle advanced accounting concepts without resorting to Journal Entries. For instance, including standard profiles for depreciation of 5, 7, 15, and 27.5 years would greatly enhance DoorLoop's functionality.

“Doorloop is great.

Pros

The accounting features provided by DoorLoop are top-notch.

Cons

Tenant payments have a lengthy processing time, although improvements have been seen.

“Doorloop streamlined all our processes

Pros

DoorLoop offers a user-friendly and streamlined system, simplifying processes from leasing to payment collection.

Cons

No significant concerns that stand out.

“Almost too easy

Pros

Once you become familiar with the system, the process becomes straightforward and simple.

Cons

External app required for direct deposit payouts.

“New Property Manager

Pros

As newcomers to property management, we needed software that could grow with us and offer guidance. The customer service and technical support provided by DoorLoop surpassed other property managers we explored.

Cons

It would be beneficial to have reminders for lease expiration and management fee billing, as well as exploring the bill payment features further. I'm unsure if the system offers reminders, but it would be helpful to avoid relying on memory, especially as we acquire more properties.

“Best easy to use App

Pros

DoorLoop's ease of use and helpful onboarding assistance were crucial in getting started. The one annual fee, QuickBooks synchronization, and check printing capability are valuable features.

Cons

Syncing with QuickBooks correctly requires some tricks to be known.

“Great overall product

Pros

The onboarding process was excellent, and the platform is easy to navigate.

Cons

The ability to automate sales tax charges with management fees is missing and would be a valuable addition.

“We love Doorloop

Pros

DoorLoop's programming is extremely user-friendly, allowing you to easily track payments and communicate with all renters at once.

Cons

Debit card fees of 3% are disliked by renters.

“Excellent Software for Property Management and Tracking Tenants

Pros

The availability of rental agreements, superior property management features, and efficient tenant payment tracking make DoorLoop an excellent choice.

Cons

Simplifying the convoluted process of setting up online payments for tenants is necessary.

“One Year In, using DoorLoop

Pros

DoorLoop's integrated lease signing program eliminates the need to use a separate system for document management, reducing the chances of errors.

Cons

Resetting rental applications due to system issues has resulted in refunds and the need for prospects to submit new applications for our rental properties.

“DoorLoop is the best user-friendly management platform!

Pros

The user-friendly nature of the system makes it easy to navigate.

Cons

Very few issues encountered, and DoorLoop's service department is easily accessible via chat or phone.

“One Year of DoorLoop

Pros

After a year of using DoorLoop, I have gained valuable knowledge from the program. It efficiently tracks rents, payments, and financials, making rental management much easier. The continuous updates have further improved the program's efficiency.

Cons

Units should be separated on the owner monthly report for easier identification.