DoorLoop

The platform features a customizable chart of accounts, alongside real-time reporting, and bank reconciliation. These can help manage accounts payable and receivable within multiple portfolios or business entities. AI-powered Quick-Fill Finances automatically processes uploaded invoices and expenses, handling line items, numbers, and descriptions without manual data entry.

DoorLoop automates the entire rent collection process. Tenants can pay via credit card, debit card, ACH, and other digital methods. The system sends automatic payment reminders and can apply late fees. Besides improving cash flow, it also reduces delinquencies.

Users can receive maintenance requests online through the tenant portal, assign work orders to vendors, and track the status of all jobs in real-time. The AI assistant now automatically handles most of the maintenance requests. It creates work orders and routes them to vendors without needing any human intervention. And as for the requests that specifically require human review, the system escalates and creates a work order accordingly.

Integrated with TransUnion, the software provides comprehensive tenant screening services. Property managers can run detailed criminal background checks, credit reports, and eviction histories directly within the platform, enabling them to select reliable and qualified tenants more efficiently.

DoorLoop's AI Assistant runs around the clock. It encompasses tenant messages, maintenance routing, financial summaries, and listing copy. The biggest impact is on volume: its Tenant Concierge resolves more than half of tenant issues before a property manager ever sees them. In addition, the tool even writes listing descriptions from scratch.

Workflows is DoorLoop's automation layer: build a template once for a repetitive task — leasing, maintenance, communications, accounting — and it runs the same way every time. The point is to clear the to-do list automatically, so managers spend their time on growing the portfolio instead of running it.