DoorLoop Reviews

“Great tool

Pros

DoorLoop's organization and rental tracking capabilities are incredible. The tenant notifications, emails, and payment tracking features are precisely what I was looking for.

Cons

The initial setup for Tenant Payment Account Verification was a bit lengthy.

“Great Property Management Software

Pros

I particularly appreciate DoorLoop's tracking methods for leases, maintenance requests, and communications.

Cons

It would be useful to have the ability to add attachments to communications.

“DoorLoop review

Pros

DoorLoop is an integral part of our daily operations. Each member of our team can access rent payments, upcoming payments, and repair requests, all in one place. Having everything consolidated is invaluable.

Cons

I genuinely have no dislikes about DoorLoop. They frequently release upgrades, addressing any issues that arise.

“Door Loop review at 6 months

Pros

The support provided by DoorLoop has been terrific. Despite anticipating a learning curve after years of using QuickBooks, most features in DoorLoop are intuitive, and help is always readily available. The company's willingness to listen to user feedback and make adjustments is commendable. I've recommended some changes, and they have been implemented.

Cons

There is nothing I particularly "like least" about DoorLoop. However, there is a slight learning curve associated with the program due to its extensive features. It just takes time to understand all the functionalities and steps to achieve desired outcomes.

“Baldwin Park Review

Pros

DoorLoop's seamless integration with multiple bank accounts is a fantastic feature. Tracking expenses and generating reports with a click of a button, such as the rent roll, is highly convenient.

Cons

We have been hoping for peer-to-peer direct messaging between us and tenants on DoorLoop, similar to what some competitors offer.

“Great Product, constantly adding features, and amazingly customizable

Pros

DoorLoop's ability to streamline rent payments, leases, and expense tracking, along with customizable features at the tenant, property, or company level, is impressive. Having multiple companies within one platform is a definite advantage.

Cons

One improvement I would suggest is the inclusion of recurring late fees. Currently, you can choose between daily, weekly, or monthly late fees, but it would be beneficial to have the option to base them on the outstanding balance. For instance, allowing the late fee to compound if the balance remains unpaid after the initial late fee.

“DoorLoop is a Game-Changer

Pros

At Victor Management, DoorLoop has simplified our property management processes immensely. It enables our tenants to pay rent, access statements, submit work requests, and engage in mass communications effortlessly. This flexibility perfectly aligns with our diverse property portfolio, which includes short-term rentals, multi-family units, and commercial/retail/office spaces. DoorLoop has become an indispensable part of our operations, and we highly recommend it to anyone in the property management business.

Cons

I believe the program lacks the ability to connect multiple bank accounts to a property, such as one for rents and another for escrow funds.

“Organized

Pros

DoorLoop's easy navigation, simplicity, and user-friendliness make it a breeze for both tenants and owners to use.

Cons

So far, I haven't found any issues with the product. It is working smoothly.

“DoorLoop for the win!

Pros

Managing all tenants and leases in one place is a walk in the park with DoorLoop.

Cons

I have had a positive experience with DoorLoop thus far, and I have no negative comments to share.

“Door Loop is a One Stop Shop

Pros

DoorLoop has truly transformed our property management operations. One of the standout features we love is its cloud-based system, enabling us to access it seamlessly from various devices. This real-time accessibility has been a game-changer for us. Additionally, the program's customizability is remarkable, eliminating the need for multiple platforms to keep track of everything. From rent tracking to managing maintenance requests, DoorLoop handles it all. It keeps us organized, boosts our productivity, and allows us to focus on other important tasks.

Cons

The bank reconciliation process could be improved. If I need to switch to another area while in the middle of a reconciliation, I have to start from the beginning when I return. Although the cleared transaction boxes may remain checked, it would be helpful to have an option to save the partially reconciled statement, allowing me to resume where I left off. Additionally, it would be beneficial to assign costs to portfolios rather than specific properties, as we have five portfolios, and the current method adds unnecessary costs since we are charged per door. (Currently, we create "dummy" properties to assign costs, but this increases expenses in the program.)

“Great System!

Pros

DoorLoop offers a comprehensive property management system that provides great value for the price.

Cons

It would be great to have move-out/move-in inspections and the ability to manage Property Management expenses alongside customer expenses. Additionally, creating budgets would be a useful feature.

“Why Doorloop is amazing

Pros

One of the standout features of DoorLoop is the ability to update task due dates, add updates, and notify collaborators in a single step.

Cons

Adding multiple properties to one task would be beneficial, as it would eliminate the need for multiple tasks with the same name. Updating them collectively would be more efficient.

“Easy to use and Navigate

Pros

One of the standout aspects of DoorLoop is its clean and user-friendly software. Transitioning from another platform, I was pleased to find all the familiar features in a more intuitive application with a sleek and easy-to-navigate design. The flexible pricing options were also a welcome advantage, allowing me to access great software without the burden of high monthly rates, especially when starting with just a few properties. DoorLoop truly delivers a seamless and enjoyable user experience.

Cons

Currently, I have no dislikes or changes I would make to DoorLoop.

“Doorloop Property Management

Pros

Once you're familiar with the setup, DoorLoop is easy to use. It allows for easy navigation and locating information.

Cons

While some reports could be more tailored, I believe this may improve as I continue setting up the system according to my needs.

“Great for property managers and owners - from one door to many

Pros

DoorLoop stands out with its intuitive interface and customizable role-based access, making it a user-friendly property management solution. The exceptional customer support and regular updates with new features further enhance its value. The software's intuitive nature and comprehensive training make it accessible to users of all levels. DoorLoop truly sets the bar high with its top-notch customer service and continuous improvement.

Cons

One feature I miss is the ability to transfer a tenant from one unit to another during the lease period. Although it may be an uncommon scenario, there have been instances where tenants needed to relocate but retain their original lease. DoorLoop currently requires starting a new lease to accomplish this.

“Best Real Estate Management Software!

Pros

The payment processing systems and the owner/tenant portals in DoorLoop have been a source of great satisfaction.

Cons

DoorLoop may struggle with actual business accounting, as it seems to work better for landlords with multiple properties rather than property managers at times.

“Commercial property leasing

Pros

DoorLoop is an all-inclusive platform designed for non-techy and non-accounting individuals. It provides easy navigation, utilization, and adjustment. The customer service and training are exceptional.

Cons

It would be beneficial to see adjustments to support commercial leases, which I understand are already in progress.

“Doorloop Streamlined our business! Saves us hours of work each month.

Pros

The tenant rent payment feature and accounting feature in DoorLoop are highly appreciated, saving significant time and effort.

Cons

Removing a tenant after their lease expires can be slightly challenging, but with time, I have learned to navigate the learning curve associated with all property management programs.

“Why I chose DoorLoop to Manage My Properties

Pros

Once the system is set up, the automation across various areas of the site is excellent. It transforms property management from a challenging task into a manageable one.

Cons

I was disappointed to discover that when a tenant pays using the ePay option, it takes nine days for the money to reach the deposit account. I plan to adjust my lease terms to account for this in the future, but I wish I had known about this delay before finalizing the lease with the tenant.

“Easy Accounting

Pros

DoorLoop's accounting feature has successfully provided an easy replacement for QuickBooks, meeting expectations.

Cons

Some features are not immediately understandable, but the online support has been helpful in overcoming any difficulties.