IBM TRIRIGA Reviews

“easy to customize”

Pros

One of the best parts for our team is how customizable it is so it can be adapted to fit a company's specific needs without requiring a lot of coding. It's especially useful for large organizations that want to centralize their data and make better decisions from it. The newer updates, including the Esri ArcGIS integration, have also made facility mapping and visualization noticeably better.

Cons

Interface is a bit outdated and can be complicated in places. It can also slow down when working with very large datasets. A proper training is also important if you want to get the most out of it because its not really simple to learn this software

“optimized campus operations”

Pros

It has been a really capable solution for improving our campus operations, optimizing resources and creating a better experience for students.

Cons

Setting it up can feel challenging but the long-term benefits of running more efficient operations and making better use of resources definitely outweigh that drawback.

“Well-organized accounting tool”

Pros

The software keeps abstraction and accounting tasks well structured and organized which helps our team work more efficiently.

Cons

Although the features are efficient but the interface could be more modern and easier to navigate for a smooth user experience.

“Everything managed in one place”

Pros

Having everything in one integrated platform is really valuable for our work and this software provided exactly that . It covers multiple modules that help businesses handle their processes, including real estate, construction projects, space management, operations and asset management. Another big advantage is that it works as a self-sufficient application so there's no need for any separate suite, external app or coding language for customization. At the same time, it can still integrate with external applications when needed. On top of that, it's user-friendly and simple to set up and implement.

Cons

A downside is that there can be some performance issues when it's hosted on an external cloud instead of IBM Cloud.

“Centralized real estate data”

Pros

This tool helps me keep different real information together in one place which is really useful for me.

Cons

It would be better if the application ran faster, felt more simple to use and didn't open so many tabs while working.

“simplified lease management”

Pros

Handling our property portfolio became much more efficient with it especially from both the tenant and accounting sides. We had more than 2,900 leased properties across the world with a wide variety of agreement types and the system was able to manage all of them in one place. The platform was simple to use which helped us move away from a huge number of spreadsheets and consolidate everything into a single tool. Having all global property portfolio reporting stored centrally made processing and reporting much faster and far less difficult. Training staff was also fairly simple and we were able to introduce new roles that managed the full workflow, from entering lease data through to the final accounting calculations.

Cons

Reporting gave us a few challenges initially but with help from IBM and our consultants those issues were resolved. Beyond that, we saw far more benefits than drawbacks.

“helpful tool”

Pros

The space management feature has been really useful for my work.

Cons

I just wish it could send notifications whenever something new is happening.

“highly customizable product”

Pros

One thing that has worked really well for us is how customizable it is based on our requirements. It also supports a lot of useful integrations, whether that's handling change requests, tracking tasks assigned to employees or managing real estate business operations.

Cons

It could be a bit more user-friendly and the UI still has room for improvement.

“too many disruptive pop-ups”

Pros

Handles our large volumes of information quite well and supports full workflow tracking across both customer requests and internal task management.

Cons

Browsing the platform is disrupted by frequent pop-up windows when switching sections which reduces smoothness of use.

“polished and modern layout”

Pros

After using this tool for the past 6 years I can say it's an amazing platform for managing our real estate database needs. The layout feels modern and works well for users who prefer a clean and concise homepage. It also keeps up nicely with current financial application requirements through its updated versions.

Cons

One thing I'd still like to see is more visual flexibility in the layout and customization options. Adding more aesthetic touches, such as font and font style changes, would help refresh the look from time to time.

“not affordable at all”

Pros

In my assessment, it's a strong IWMS product suite with a broad, full-featured solution that covers a lot of needs.

Cons

It's an highly expensive option and the number of consultancy days required is also quite high.

“Works well for us”

Pros

It does a good job of covering our real estate requirements and the modular setup is definitely a plus. However I would really appreciate if the maintenance side was as efficient as most of the other features in this tool.

Cons

The pricing can be a hurdle and there are either very few implementation partners available or none nearby which makes rollout and support more difficult.

“too complex for basics”

Pros

This tool offers us plenty of configuration options and also includes lot of modules which is really a plus point in my opinion

Cons

Using it feels overly complicated and not very user-friendly and at times even basic features are missing.

“easy interface management”

Pros

Managing the interface is easy and the software offers a pretty decent level of flexibility which I really appreciate

Cons

The version I worked with was restricted to outdated operating systems and web servers. We could only use the system through Windows OS and Internet Explorer.

“Flexible workflows for every team”

Pros

What I really appreciate about Tririga is how it lets you build different workflows for specific sub-groups or departments. Teams handling separate tasks like HVAC, carpentry, plumbing and similar work can set up workflows that fit what they do, while also tracking costs back to the correct group.

Cons

A stronger analytics side would make it even better especially around predictive maintenance tied to likely failure points. I'd also like to see more visual design elements added since that could really improve office space optimization, particularly in hoteling setups.

“powerful scope and integrations”

Pros

This tool covers a broad range of our business needs and does a solid job of supporting different requirements. It also connects well with various other tools which makes it even more useful.

Cons

The classic applications do feel a bit dated especially when it comes to the layout and overall design.

“Good experience overall”

Pros

It is a really well built product for handling all lease-related work as well as capital project activities. It also offers us a very good overall user experience.

Cons

It can be a bit slow and certain sections of a page take longer to load. The UI also doesn't always feel as polished or visually appealing as it could be.

“awkward interface is frustrating”

Pros

I've found it helpful for tracking space-related attributes such as energy usage.

Cons

The interface is somewhat difficult to work with. I also haven't used the system in a while so my impression may be a little outdated.

“clean layout”

Pros

Assigning resources to tasks in bulk is very convenient for our team using this software and the site has a clean layout that's simple to explore.

Cons

When processing our requests or loading maps it can be somewhat slow at times.

“Comfortable to use”

Pros

The interface is very user-friendly for my daily use and it's simple to browse. Since it runs in the browser the performance is amazing as well.

Cons

There's nothing specific I'd point out as a downside. Overall, it's been very comfortable to work with.