Lodgix Reviews

“Good but not so userfreindly

Pros

I like the price and how lightweight the program is.

Cons

The software felt too inflexible and lacked some accounting features.

“Good starter VR Mngt tool but better options, for me, out there. Review based on usage 2 years ago.

Pros

The interface and functionality are straightforward enough to start managing vacation rentals and interfacing with OTA's.

Cons

Customer support was inconsistent, and the pricing model, based on a percentage of sales, was not ideal.

“Recommended for businesses

Pros

I really enjoy how this vacation rental management software works overall. I can book reservations and process payments, including add-ons.

Cons

The reporting system is quite basic and could benefit from an upgrade. Adding more filters would make reports more customizable.

“LODGIX

Pros

The ease of adding rental properties and managing them in one place is fantastic. The software includes many features, such as automating messages to guests, integrating key entry methods, fillable and blank document tools, and much more.

Cons

The cost was slightly higher compared to other options. However, they do offer exceptional customer service that stands out from their competitors, though it comes at an extra cost.

“Excellent Tool for Rental Management

Pros

Support is the top feature of this software! The support from the developer is very helpful and responsive. The photo gallery feature is likely the best in the industry.

Cons

Setting up seasonal templates can be quite overwhelming and doesn't seem to carry over from one year to the next.

“This system does what I need and more

Pros

I can't pinpoint one thing because I love everything about it.

Cons

So far, I haven't encountered any issues or drawbacks. Perhaps I'll find some as I use it more, but for now, I can't say.

“Love this Software

Pros

I like all the options it offers. I can set up all my properties as unique individual units. I love that my cleaning company can log on to see available jobs and send messages about issues they encounter. Owners can log in as well, and I can create owner statements.

Cons

The only downside is having to set up invoices for bookings made before integrating. I understand why it's necessary, though.

“AMAZING CUSTOMER SERVICE

Pros

This software is easy to use and navigate through the user manual. Once set up, you're good to go. The best part for me is the AMAZING customer service - everyone deserves a raise!

Cons

I wish there was a PDF version of the user manual, but I do appreciate how easy it is to find information.

“Even for a small business

Pros

Even for a small company like mine, this program is incredible. The support is outstanding - never a question goes unanswered. I know my company can grow with this program - it has everything you need in one place. The transition was very easy, I got all the help I needed, and the support was always super fast. The program is very reliable, and I've never had a problem. I highly recommend this program to anyone working with vacation rentals.

Cons

I haven't found anything that I dislike about it.

“Great Organization for multiple properties

Pros

I love how we can have multiple listings and view everything on one screen while integrating the calendars separately if listed elsewhere.

Cons

I wish it didn't cost extra to have the emails we send through the software come from our own domain instead of "lodgix.com".

“Great service, always improvements, works great

Pros

It has everything we need. The support is very responsive and always helpful.

Cons

With the addition of more properties and changes to the subscription, the cost of the management module also increases.

“Best solution I've found

Pros

Lodgix is easy to use, organized, and flexible in many ways. I've used other rental management software, and this is the best combination of performance and price.

Cons

I'm very unhappy that inquiry emails and some other emails can't be sent from my own email address. They come from "mtalodgix" and almost always end up in the spam folder of my customers, prospects, and even owners. This is a significant limitation and is causing me to lose business.

“Amazing platform

Pros

The ease of use and integration with other booking platforms is excellent.

Cons

I encountered a couple of issues with Airbnb.

“Top contender

Pros

Excellent help resources--documents, videos, awesome chat support. Very easy to import properties from Vrbo--most only import from Airbnb, or you have to copy/paste all the info manually. I liked the invoice layout--one of the few that shows each night's price; most only show the total rent cost. The ability to name fees and configure their application is great. The dashboard is very customizable and detailed. Customizable calendar colors help view payment and reservation status at a glance. It shows rates on the calendar and highlights Friday/Saturday for weekend nights (most mark Saturday/Sunday, which isn't accurate for most of us). Cool reports like Inquiry ROI and comparative reports. You can export reports as PDF or Excel instead of only CSV.

Cons

There is no centralized inbox for Vrbo inquiries unless you use the XML feed (5+ properties under one account). There's also a 1% fee for Airbnb reservations and 2% for Booking.com/Expedia. I wish I could customize reports by selecting specific fields.

“Best User-Friendly Reservation System for Vacation Rentals

Pros

Very easy to use - simple and perfect for our daily operations. Lodgix has come a long way since we started 10 years ago, and they continue to improve to meet our daily challenges. The support team is very helpful and quick to respond.

Cons

Lodgix is improving its mobile-friendly features and keeping up with trends in the vacation rental reservation systems industry.

“Deep BLue

Pros

It's easy to see the calendar, so I can show it to the rest of the employees every day. They don't need to know who Lodgix is, but they have the information.

Cons

I can't see things in Spanish, and sometimes when I send questions, the response is not on the same day and is in English, making communication difficult.

“The best product on the market without a doubt

Pros

The ease of making quick bookings, website connectivity, owner reports, and sync with Airbnb, Booking.com, etc.

Cons

The software works perfectly, and while there are no significant shortcomings, I would like to have more graphical reports and the ability to generate custom reports. You can export everything to PDF and Excel, so it's not a dealbreaker.

“Happy with product

Pros

Ease of use, access, support, and integration with other products.

Cons

There's a learning curve, and sometimes it's hard to connect with support, but overall it's pretty good. I would recommend it to friends.

“Lodgix

Pros

It seems to offer a lot of flexible adaptations with different plugins.

Cons

It's extremely difficult and complicated to use and integrate if you're not tech-savvy.

“Customer Support was my biggest challenge

Pros

The ability to create email invoices for payment and the calendar grid.

Cons

Suggestions for enhancing customer support.