Overall Rating

4.8

4 Review(s)

Rating Distribution

5

star

(3)

4

star

(1)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

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Love it!
Pros

This service excels at tracking resident deliveries and packages. It consolidates everything, making it simple to use and notifies residents when they have items to pick up.

Cons

I can't check out all the packages simultaneously. I have to handle them one by one.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Matt

Real Estate, 11-50 employees

More than a year

May 2021

Logging for 450+ apartments
Pros

The process was simple since it provided choices for the courier type. Plus, it lets you set up package notifications so residents don't come to pick up their packages while you're still logging them.

Cons

A useful addition for PackageLog could be the ability to message current and past residents, simplifying the auditing of package history.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Anonymous

Not Specified, 11-50 employees

More than a year

May 2021

Package Log
Pros

Packagelog is very intuitive and effective.

Cons

The scanner function didn't always operate correctly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

Amanda

Real Estate, 51-100 employees

More than a year

April 2021

Great for student housing!
Pros

The ability to manually type the apartment number for a resident and select who receives the package is quite convenient.

Cons

Occasionally, it would log two packages if I clicked twice.

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

Chuck

Graphic Design, 11-50 employees

More than a year

March 2021