Total 4 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

M
Matt

Real Estate, 11-50 employees

More than a year

5.0

Love it!

Pros

This service excels at tracking resident deliveries and packages. It consolidates everything, making it simple to use and notifies residents when they have items to pick up.

Cons

I can't check out all the packages simultaneously. I have to handle them one by one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

Logging for 450+ apartments

Pros

The process was simple since it provided choices for the courier type. Plus, it lets you set up package notifications so residents don't come to pick up their packages while you're still logging them.

Cons

A useful addition for PackageLog could be the ability to message current and past residents, simplifying the auditing of package history.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A
Amanda

Real Estate, 51-100 employees

More than a year

5.0

Package Log

Pros

Packagelog is very intuitive and effective.

Cons

The scanner function didn't always operate correctly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

C
Chuck

Graphic Design, 11-50 employees

More than a year

5.0

Great for student housing!

Pros

The ability to manually type the apartment number for a resident and select who receives the package is quite convenient.

Cons

Occasionally, it would log two packages if I clicked twice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8