Rent Manager Reviews

“Easy to Navigate and Great Customer Service

Pros

I must commend their unparalleled customer service. Every time I've reached out to them with questions, setup inquiries, or issues, I've never been disappointed. Their representatives maintain professionalism, qucikly address your concerns, and genuinely strive to assist in any way possible.

Cons

Developing customized reports can be both expensive and time-consuming; however, the end result is precisely what you desire and need!

“Great Software

Pros

The reporting features of Rent Manager are exceptionally comprehensive. With a plethora of default reports available, I have the flexibility to customize and fine-tune them. Additionally, I can conveniently schedule report batches to be automatically sent on a regular basis, either to myself or other stakeholders.

Cons

The customization features for reports can be daunting for new users. Thankfully, the customer support has been extremely helpful in this regard!

“Rent Manager is your one stop shop

Pros

Rent Manager's ease of use is remarkable, and everything can be tailored to suit specific requirements. The seamless interconnection between components allows for effortless linking of tenants to specific properties, as well as streamlined invoicing for each property and tenant.

Cons

I genuinely have no dislikes when it comes to Rent Manager.

“Property management accounting is now fairly easy for us.

Pros

Rent Manager simplifies various tasks, such as selecting individual properties, updating payment histories and communicating with my residents.

Cons

The font size and pointer are often too small, making it difficult to see, especially for someone like me who's getting older.

“Great Customer Service

Pros

The implementation process was smooth and hassle-free, with easy setup and a highly useful help guide at my disposal.

Cons

Initially, scripting code for my payment system proved to be challenging, but I eventually managed to find a solution.

“Best. Property. Management. Software. Anywhere.

Pros

It's a comprehensive suite that stands on its own. The customer service provided is truly exceptional.

Cons

I find the pricing structure to be tiered, but even the silver and gold levels come at a reasonable cost.

“Rent manager Review

Pros

I find Rent Manager to be user-friendly as I heavily rely on it to manage and organize my tenants' books.

Cons

Honestly, I can't think of any drawbacks, except for not having full access.

“Very Solid Product

Pros

With its well-developed nature, Rent Manager brings years of experience to the table.

Cons

Creating certain reports in-house can be a bit challenging.

“Rent Manager Operations

Pros

The portals available for tenants' use are quite simple which is great.

Cons

It took me some time to adjust to the system since there are numerous reports, many of which I don't usually access.

“Great company

Pros

The customer support is absolutely fantastic. They consistently display professionalism, friendliness, and patience.

Cons

Currently, nothing comes to mind. Whenever I encounter issues, the representatives are always able to assist me effectively.

“Great software

Pros

Rent Manager offers guidance and support during an implementation process, including training videos and a wide array of third-party solutions and features.

Cons

The software is quite robust and complex. However, the user interface lacks intuitiveness. Some essential features and functionalities are yet to be implemented, and certain default requirements are not ideal.

“The Support Is the Best Part

Pros

The true stars of Rent Manager are the support staff. Given the software's numerous configurations, having knowledgeable support available over the phone has been a lifesaver. The help button is also a valuable resource.

Cons

Admittedly, it took some time for me to get accustomed to it. But now that I am, I realize the vast array of possibilities it offers.

“Love this System

Pros

This system is incredibly intuitive! We've been using it for nearly two decades, and it has undergone numerous improvements over the years.

Cons

It would be great if there were some minor adjustments, like adding the option of a phone icon to directly call a vendor while on the service request page.

“Expensive and complicated

Pros

While customer service is accessible via phone, the representatives are often inadequately trained and unable to provide significant assistance.

Cons

To accomplish anything, I have to navigate through 15 scattered settings, making it challenging to figure things out without specific training for each feature. The management posting fees are not customizable, and the cost is quite high. Automatic bank reconciliation is not included and requires an additional $100 per month, which further adds to the expense.

“Great experience thus far!

Pros

Eevrything is available regarding implementation process which wash immensely helpful, from the boot camp to the calls with our dedicated specialist.

Cons

Occasionally, some items are not listed in alphabetical order, making them slightly difficult to locate.

“user friendly

Pros

I thoroughly enjoy using Rent Manager due to its user-friendly interface. The support team is always ready to assist, and there are ample training courses available.

Cons

Personally, I'm not a fan of sharing seats with other coworkers.

“Rent Manager

Pros

Rent Manager is among the systems that offer ease of use.

Cons

Like anything in the world, it takes time to grow accustomed to using it.

“We Love This Product

Pros

The system's ease of use and customization capabilities are remarkable, allowing us to tailor it to our specific needs.

Cons

So far, we haven't come across anything that we truly dislike. We're quite satisfied.

“Rent manager is great

Pros

Rent Manager allows seamless communication with tenants. It simplifies the tracking of essential tenant information, lease schedules, and document storage, including copies of bills.

Cons

I wish there was a more simple or easy method for creating custom reports within the detailed accounting information.

“Great & Recommend

Pros

Rent Manager is easy to use and to train new employees on.

Cons

Honestly, there's nothing that I dislike. Whenever I struggle to use a particular feature, the technical support team is always there to assist me.