Rent Manager Reviews
Total 72 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars10%
3
Stars1%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Mandy
Real Estate, 51-100 employees
More than a year
“Proficient, Easy, Highly recommend
Pros
Personally, I find Rent Manager a user friendly software when it comes to learning and navigating. Despite not receiving formal training, I quickly learned the basics and have been using Rent Manager for 8 years. Surprisingly, I continue to uncover easy methods, improved approaches and fresh features!
Cons
I haven't encountered any issues or questions so far, and they have all been resolved quickly.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
10
Lamont
Real Estate, 51-100 employees
Less than 6 months
“Awesome Product
Pros
I really like the softwar's feature to generate the necessary reports for my properties.
Cons
Personally, I can't find any drawbacks. This product has been extremely helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
RICHARD
Real Estate, 1-10 employees
More than a year
“Rent Manager - ease of use
Pros
The implementation process was way too simple, with an abundance of instructional videos available. The software is user-friendly, instinctive, adaptable, and the field personnel effortlessly integrated it into their job responsibilities.
Cons
I can't think of any major drawbacks, although if I were to make a wish, I'd love to see a highly integrated Treasury/Banking feature that seamlessly connects with multiple banks, automatically imports bank statement activity into Bank Recs, and clears outstanding checks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Zipporah
Real Estate, 1-10 employees
More than a year
“Rent Manager - a great platform for your business!
Pros
The program's user-friendliness, coupled with the exceptional support, positions it as an invaluable tool for expanding your business and facilitating your employees' tasks.
Cons
I wish I had more time to explore and learn about all the features, which I know would enhance its usefulness even further!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Joan
Real Estate, 1-10 employees
Less than a year
“Miles Ahead Property Management Review for Rent Manager
Pros
The financial record-keeping functionality proves to be genuinely beneficial.
Cons
Unfortunately, there is no Schedule E available at the end of the year, which displays the Owner's profit and loss.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chardell
Real Estate, 1-10 employees
Less than 6 months
“Rent Manager is Very Detailed
Pros
Rent Manager provides a wide range of tools to effectively manage your rental properties.
Cons
The software can be complex to navigate, and even the slightest unchecked box can impact the accuracy of the calculations.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Bonnie
Real Estate, 1-10 employees
More than a year
“Rent Manager going 11 years strong!
Pros
I have been using Rent Manager for over a decade, I can confidently affirm that it fulfills all my requirements for both residential and commercial property management software. While I've observed competing platforms, Rent Manager remains the leading choice.
Cons
I'm eagerly looking forward to Express incorporating additional features found in the regular RM 12 version. The modern and simple functionality is what truly captivates me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Henry
Real Estate, 11-50 employees
More than a year
“Best of the Best
Pros
The ease of use, simplicity in training new employees, and outstanding customer service place it at the forefront of this industry.
Cons
Honestly, I have no complaints. We don't use all the software's capabilities, but that's on us. We are content with our current level of usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Real Estate, 11-50 employees
More than a year
“Great Program
Pros
I'm really grateful for the choice to pay a yearly charge instead of a per individual or per property basis. Moreover, the level of customer support I received was absolutely extraordinary.
Cons
There are a few areas that experience glitches, but none of them are significant enough to be deal breakers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katrina
Real Estate, 1-10 employees
More than a year
“Excellent product
Pros
I'm particularly fond of one thing that with Rent Manager tenants can make their rent payments online easily, with the system automatically associating them with their respective accounts.
Cons
Some of the photo download options make it quite challenging to share them with others.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Joseph
Real Estate, 1-10 employees
More than a year
“Great Property Management Software
Pros
The software's intuitiveness and multitude of exceptional features allow for seamless generation of owner reports, tenant ledgers, and expense reports.
Cons
The software lacks accessibility features like the ability to change font size or an overall UI experience that feels up-to-date.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Bailey
Real Estate, 11-50 employees
More than a year
“Rent Manager - Key for Success
Pros
Rent Manager serves as a modern and user-friendly database that can be highly customized to suit both your role and individual preferences.
Cons
Reviewing this aspect is the most challenging part. Occasionally, it can be difficult to determine which User-Defined Fields (UDFs) to include in order to successfully generate a report. Nonetheless, trial and error is to be expected during this process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carla
Real Estate, 11-50 employees
More than a year
“Love Rent Manager
Pros
The wide range of features and adaptability of Rent Manager to accommodate all necessary data tracking is truly impressive. It allows me to easily monitor and manage any information I require. Personally, I adore the User-Defined Fields (UDFs).
Cons
I would prefer to have a greater control over fields and their functionalities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Diane
Real Estate, 1-10 employees
More than a year
“Real Estate Property Management
Pros
Upon completion of the training, I felt confident and at ease using the program.
Cons
No complaints, except for the learning curve that comes with using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Georgiana
Warehousing, 11-50 employees
More than a year
“Rent Manager pros and cons
Pros
A notable feature I really like is the ability to create a test unit or tenant in Rent Manager. This is particularly useful when working on new features or application processes, allowing for testing before finalizing and informing everyone involved.
Cons
I'm not fond of the fact that certain features are inaccessible unless they are enabled. It takes a few attempts to realize that the administrator needs to activate those features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jennifer
Real Estate, 11-50 employees
Less than 6 months
“Smooth Onboarding
Pros
Our transition to Rent Manager was gradual, primarily due to the extended time taken to submit information. However, customer support team ensured our engagement throughout the process and promptly answered any questions we had. I particularly admire the user-friendly features of Rent Manager and the excellent customer service.
Cons
Rent Manager is an incredibly comprehensive software that effectively assists us in managing our commercial rental properties. It offers a wide range of tutorials that make it easy to understand and rediscover its features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Real Estate, 1-10 employees
More than a year
“Best property management software around
Pros
Rent Manager is akin to a sandbox, granting you the freedom to explore and perform nearly any task you can envision.
Cons
Due to its sandbox nature, there is a learning curve and it can feel overwhelming and cumbersome to get accustomed to initially.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ronald
Real Estate, 11-50 employees
Less than a year
“Love the support system
Pros
I interacted with tech support today, and their quick and welcoming response left me completely satisfied with the experience.
Cons
Nothing springs to mind. It fulfills all of my software requirements perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rachael
Real Estate, 1-10 employees
Less than 6 months
“Switching to Rent Manager
Pros
We value the functionality of Rent Manager in sending reminders to tenants regarding their pending payments.
Cons
The implementation process was quite burdensome, and despite the ample assistance provided by the Rent Manager team, it still required significant effort.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ellie
Commercial Real Estate, 11-50 employees
More than a year
“Great Customer Support
Pros
The convenience of being able to call for assistance and have them guide you through most tasks is truly invaluable.
Cons
Certain components could benefit from better integration with each other.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8