Rent Manager Reviews

“Proficient, Easy, Highly recommend

Pros

Personally, I find Rent Manager a user friendly software when it comes to learning and navigating. Despite not receiving formal training, I quickly learned the basics and have been using Rent Manager for 8 years. Surprisingly, I continue to uncover easy methods, improved approaches and fresh features!

Cons

I haven't encountered any issues or questions so far, and they have all been resolved quickly.

“Awesome Product

Pros

I really like the softwar's feature to generate the necessary reports for my properties.

Cons

Personally, I can't find any drawbacks. This product has been extremely helpful.

“Rent Manager - ease of use

Pros

The implementation process was way too simple, with an abundance of instructional videos available. The software is user-friendly, instinctive, adaptable, and the field personnel effortlessly integrated it into their job responsibilities.

Cons

I can't think of any major drawbacks, although if I were to make a wish, I'd love to see a highly integrated Treasury/Banking feature that seamlessly connects with multiple banks, automatically imports bank statement activity into Bank Recs, and clears outstanding checks.

“Rent Manager - a great platform for your business!

Pros

The program's user-friendliness, coupled with the exceptional support, positions it as an invaluable tool for expanding your business and facilitating your employees' tasks.

Cons

I wish I had more time to explore and learn about all the features, which I know would enhance its usefulness even further!

“Miles Ahead Property Management Review for Rent Manager

Pros

The financial record-keeping functionality proves to be genuinely beneficial.

Cons

Unfortunately, there is no Schedule E available at the end of the year, which displays the Owner's profit and loss.

“Rent Manager is Very Detailed

Pros

Rent Manager provides a wide range of tools to effectively manage your rental properties.

Cons

The software can be complex to navigate, and even the slightest unchecked box can impact the accuracy of the calculations.

“Rent Manager going 11 years strong!

Pros

I have been using Rent Manager for over a decade, I can confidently affirm that it fulfills all my requirements for both residential and commercial property management software. While I've observed competing platforms, Rent Manager remains the leading choice.

Cons

I'm eagerly looking forward to Express incorporating additional features found in the regular RM 12 version. The modern and simple functionality is what truly captivates me.

“Best of the Best

Pros

The ease of use, simplicity in training new employees, and outstanding customer service place it at the forefront of this industry.

Cons

Honestly, I have no complaints. We don't use all the software's capabilities, but that's on us. We are content with our current level of usage.

“Great Program

Pros

I'm really grateful for the choice to pay a yearly charge instead of a per individual or per property basis. Moreover, the level of customer support I received was absolutely extraordinary.

Cons

There are a few areas that experience glitches, but none of them are significant enough to be deal breakers.

“Excellent product

Pros

I'm particularly fond of one thing that with Rent Manager tenants can make their rent payments online easily, with the system automatically associating them with their respective accounts.

Cons

Some of the photo download options make it quite challenging to share them with others.

“Great Property Management Software

Pros

The software's intuitiveness and multitude of exceptional features allow for seamless generation of owner reports, tenant ledgers, and expense reports.

Cons

The software lacks accessibility features like the ability to change font size or an overall UI experience that feels up-to-date.

“Rent Manager - Key for Success

Pros

Rent Manager serves as a modern and user-friendly database that can be highly customized to suit both your role and individual preferences.

Cons

Reviewing this aspect is the most challenging part. Occasionally, it can be difficult to determine which User-Defined Fields (UDFs) to include in order to successfully generate a report. Nonetheless, trial and error is to be expected during this process.

“Love Rent Manager

Pros

The wide range of features and adaptability of Rent Manager to accommodate all necessary data tracking is truly impressive. It allows me to easily monitor and manage any information I require. Personally, I adore the User-Defined Fields (UDFs).

Cons

I would prefer to have a greater control over fields and their functionalities.

“Real Estate Property Management

Pros

Upon completion of the training, I felt confident and at ease using the program.

Cons

No complaints, except for the learning curve that comes with using it.

“Rent Manager pros and cons

Pros

A notable feature I really like is the ability to create a test unit or tenant in Rent Manager. This is particularly useful when working on new features or application processes, allowing for testing before finalizing and informing everyone involved.

Cons

I'm not fond of the fact that certain features are inaccessible unless they are enabled. It takes a few attempts to realize that the administrator needs to activate those features.

“Smooth Onboarding

Pros

Our transition to Rent Manager was gradual, primarily due to the extended time taken to submit information. However, customer support team ensured our engagement throughout the process and promptly answered any questions we had. I particularly admire the user-friendly features of Rent Manager and the excellent customer service.

Cons

Rent Manager is an incredibly comprehensive software that effectively assists us in managing our commercial rental properties. It offers a wide range of tutorials that make it easy to understand and rediscover its features.

“Best property management software around

Pros

Rent Manager is akin to a sandbox, granting you the freedom to explore and perform nearly any task you can envision.

Cons

Due to its sandbox nature, there is a learning curve and it can feel overwhelming and cumbersome to get accustomed to initially.

“Love the support system

Pros

I interacted with tech support today, and their quick and welcoming response left me completely satisfied with the experience.

Cons

Nothing springs to mind. It fulfills all of my software requirements perfectly.

“Switching to Rent Manager

Pros

We value the functionality of Rent Manager in sending reminders to tenants regarding their pending payments.

Cons

The implementation process was quite burdensome, and despite the ample assistance provided by the Rent Manager team, it still required significant effort.

“Great Customer Support

Pros

The convenience of being able to call for assistance and have them guide you through most tasks is truly invaluable.

Cons

Certain components could benefit from better integration with each other.

“Easy to Navigate and Great Customer Service

Pros

I must commend their unparalleled customer service. Every time I've reached out to them with questions, setup inquiries, or issues, I've never been disappointed. Their representatives maintain professionalism, qucikly address your concerns, and genuinely strive to assist in any way possible.

Cons

Developing customized reports can be both expensive and time-consuming; however, the end result is precisely what you desire and need!

“Great Software

Pros

The reporting features of Rent Manager are exceptionally comprehensive. With a plethora of default reports available, I have the flexibility to customize and fine-tune them. Additionally, I can conveniently schedule report batches to be automatically sent on a regular basis, either to myself or other stakeholders.

Cons

The customization features for reports can be daunting for new users. Thankfully, the customer support has been extremely helpful in this regard!

“Rent Manager is your one stop shop

Pros

Rent Manager's ease of use is remarkable, and everything can be tailored to suit specific requirements. The seamless interconnection between components allows for effortless linking of tenants to specific properties, as well as streamlined invoicing for each property and tenant.

Cons

I genuinely have no dislikes when it comes to Rent Manager.

“Property management accounting is now fairly easy for us.

Pros

Rent Manager simplifies various tasks, such as selecting individual properties, updating payment histories and communicating with my residents.

Cons

The font size and pointer are often too small, making it difficult to see, especially for someone like me who's getting older.

“Great Customer Service

Pros

The implementation process was smooth and hassle-free, with easy setup and a highly useful help guide at my disposal.

Cons

Initially, scripting code for my payment system proved to be challenging, but I eventually managed to find a solution.

“Best. Property. Management. Software. Anywhere.

Pros

It's a comprehensive suite that stands on its own. The customer service provided is truly exceptional.

Cons

I find the pricing structure to be tiered, but even the silver and gold levels come at a reasonable cost.

“Rent manager Review

Pros

I find Rent Manager to be user-friendly as I heavily rely on it to manage and organize my tenants' books.

Cons

Honestly, I can't think of any drawbacks, except for not having full access.

“Very Solid Product

Pros

With its well-developed nature, Rent Manager brings years of experience to the table.

Cons

Creating certain reports in-house can be a bit challenging.

“Rent Manager Operations

Pros

The portals available for tenants' use are quite simple which is great.

Cons

It took me some time to adjust to the system since there are numerous reports, many of which I don't usually access.

“Great company

Pros

The customer support is absolutely fantastic. They consistently display professionalism, friendliness, and patience.

Cons

Currently, nothing comes to mind. Whenever I encounter issues, the representatives are always able to assist me effectively.

“Great software

Pros

Rent Manager offers guidance and support during an implementation process, including training videos and a wide array of third-party solutions and features.

Cons

The software is quite robust and complex. However, the user interface lacks intuitiveness. Some essential features and functionalities are yet to be implemented, and certain default requirements are not ideal.

“The Support Is the Best Part

Pros

The true stars of Rent Manager are the support staff. Given the software's numerous configurations, having knowledgeable support available over the phone has been a lifesaver. The help button is also a valuable resource.

Cons

Admittedly, it took some time for me to get accustomed to it. But now that I am, I realize the vast array of possibilities it offers.

“Love this System

Pros

This system is incredibly intuitive! We've been using it for nearly two decades, and it has undergone numerous improvements over the years.

Cons

It would be great if there were some minor adjustments, like adding the option of a phone icon to directly call a vendor while on the service request page.

“Expensive and complicated

Pros

While customer service is accessible via phone, the representatives are often inadequately trained and unable to provide significant assistance.

Cons

To accomplish anything, I have to navigate through 15 scattered settings, making it challenging to figure things out without specific training for each feature. The management posting fees are not customizable, and the cost is quite high. Automatic bank reconciliation is not included and requires an additional $100 per month, which further adds to the expense.

“Great experience thus far!

Pros

Eevrything is available regarding implementation process which wash immensely helpful, from the boot camp to the calls with our dedicated specialist.

Cons

Occasionally, some items are not listed in alphabetical order, making them slightly difficult to locate.

“user friendly

Pros

I thoroughly enjoy using Rent Manager due to its user-friendly interface. The support team is always ready to assist, and there are ample training courses available.

Cons

Personally, I'm not a fan of sharing seats with other coworkers.

“Rent Manager

Pros

Rent Manager is among the systems that offer ease of use.

Cons

Like anything in the world, it takes time to grow accustomed to using it.

“We Love This Product

Pros

The system's ease of use and customization capabilities are remarkable, allowing us to tailor it to our specific needs.

Cons

So far, we haven't come across anything that we truly dislike. We're quite satisfied.

“Rent manager is great

Pros

Rent Manager allows seamless communication with tenants. It simplifies the tracking of essential tenant information, lease schedules, and document storage, including copies of bills.

Cons

I wish there was a more simple or easy method for creating custom reports within the detailed accounting information.

“Great & Recommend

Pros

Rent Manager is easy to use and to train new employees on.

Cons

Honestly, there's nothing that I dislike. Whenever I struggle to use a particular feature, the technical support team is always there to assist me.

“Very recommended

Pros

This software is incredibly easy to learn, and if you ever encounter any difficulties, their amazing customer service is just a phone call away.

Cons

Like with anything important, precision is vital, so one must be extremely careful and double-check everything.

“This App is great!!

Pros

I love how Rent Manager streamlines our work, making it simple and efficient. The reports are brilliant, and everything is easy to understand.

Cons

I wish to receive more relevant alerts in my email. It's essential to stay updated regarding issues or updates.

“Rent Manager is an awesome software to use for tenant based users.

Pros

Rent Manager excels in user-friendliness, and the customer support is truly awesome.

Cons

I genuinely can't think of any negative aspect of using the Rent Manager program.

“Great Software

Pros

The integration of all property management components into one platform is a major advantage.

Cons

The camera recordings are not as simple as they should be.

“Does what I need it to do with a short learning curve.

Pros

The ease of use, combined with excellent customer support, sets Rent Manager apart.

Cons

I could use a bit more training when it comes to printing labels and letters from the tenant databases.

“RentManager is a simple solution for complex property management

Pros

RentManager handles commercial and residential property management swiftly and consistently. The software's in-house customization feature makes it adaptable for all staff members without the need for additional expenses.

Cons

One aspect I find challenging is creating "letters," which encompass custom forms, templates, and similar elements. All fields should be accessible for populating any form being created. Additionally, it would be wonderful if reports and letters could be duplicated and then edited by the user for specific purposes. While the online templates library is useful, I desire the ability to repurpose the provided tabs, forms, and reports, customizing them to fit my company's needs.

“Rent Manager

Pros

What impresses me most about Rent Manager is how effortlessly everything flows. Submitting work orders, contacting tenants, tracking rent, and managing vendors and tenants are all incredibly easy tasks.

Cons

The main drawback I've encountered with Rent Manager is that it operates as a virtual machine, preventing me from switching between different tabs while using it or taking screenshots when using a single monitor.

“Great software

Pros

Ease of use, regular updates and exceptional customer service make Rent Manager a top choice.

Cons

As of now, I can't think of any cons. I've been using the program for so long that it feels easy to use.

“Great Management Software for Apt Complex

Pros

I'm really glad that I can now easily monitor all my tenants, smoothly switch between units, and effortlessly send payment receipts with a transaction log that is intuitive and easy to navigate.

Cons

The cost of Rent Manager is higher compared to other rental management software options.

“Would recommend!

Pros

Rent Manager is not complex and easy to learn. Despite being new to the apartment rental industry, I quickly adapted to Rent Manager. Implementing Rent Manager coincided with my onboarding into a new position, and I experienced no difficulties despite the lack of training.

Cons

Some reports can be a bit challenging to locate initially. However, with a bit of searching, I've found them. Additionally, there isn't a way to keep the Make Ready Board separate from the Service Issues, which would be beneficial.