Total 72 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

10%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

M

Mandy

Real Estate, 51-100 employees

More than a year

5.0
May 2024

Proficient, Easy, Highly recommend

Pros

Personally, I find Rent Manager a user friendly software when it comes to learning and navigating. Despite not receiving formal training, I quickly learned the basics and have been using Rent Manager for 8 years. Surprisingly, I continue to uncover easy methods, improved approaches and fresh features!

Cons

I haven't encountered any issues or questions so far, and they have all been resolved quickly.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

10

L

Lamont

Real Estate, 51-100 employees

Less than 6 months

5.0
May 2024

Awesome Product

Pros

I really like the softwar's feature to generate the necessary reports for my properties.

Cons

Personally, I can't find any drawbacks. This product has been extremely helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

RICHARD

Real Estate, 1-10 employees

More than a year

5.0
May 2024

Rent Manager - ease of use

Pros

The implementation process was way too simple, with an abundance of instructional videos available. The software is user-friendly, instinctive, adaptable, and the field personnel effortlessly integrated it into their job responsibilities.

Cons

I can't think of any major drawbacks, although if I were to make a wish, I'd love to see a highly integrated Treasury/Banking feature that seamlessly connects with multiple banks, automatically imports bank statement activity into Bank Recs, and clears outstanding checks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Z

Zipporah

Real Estate, 1-10 employees

More than a year

5.0
May 2024

Rent Manager - a great platform for your business!

Pros

The program's user-friendliness, coupled with the exceptional support, positions it as an invaluable tool for expanding your business and facilitating your employees' tasks.

Cons

I wish I had more time to explore and learn about all the features, which I know would enhance its usefulness even further!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Joan

Real Estate, 1-10 employees

Less than a year

5.0
May 2024

Miles Ahead Property Management Review for Rent Manager

Pros

The financial record-keeping functionality proves to be genuinely beneficial.

Cons

Unfortunately, there is no Schedule E available at the end of the year, which displays the Owner's profit and loss.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Chardell

Real Estate, 1-10 employees

Less than 6 months

5.0
May 2024

Rent Manager is Very Detailed

Pros

Rent Manager provides a wide range of tools to effectively manage your rental properties.

Cons

The software can be complex to navigate, and even the slightest unchecked box can impact the accuracy of the calculations.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

B

Bonnie

Real Estate, 1-10 employees

More than a year

5.0
May 2024

Rent Manager going 11 years strong!

Pros

I have been using Rent Manager for over a decade, I can confidently affirm that it fulfills all my requirements for both residential and commercial property management software. While I've observed competing platforms, Rent Manager remains the leading choice.

Cons

I'm eagerly looking forward to Express incorporating additional features found in the regular RM 12 version. The modern and simple functionality is what truly captivates me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

H

Henry

Real Estate, 11-50 employees

More than a year

5.0
May 2024

Best of the Best

Pros

The ease of use, simplicity in training new employees, and outstanding customer service place it at the forefront of this industry.

Cons

Honestly, I have no complaints. We don't use all the software's capabilities, but that's on us. We are content with our current level of usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shannon

Real Estate, 11-50 employees

More than a year

5.0
April 2024

Great Program

Pros

I'm really grateful for the choice to pay a yearly charge instead of a per individual or per property basis. Moreover, the level of customer support I received was absolutely extraordinary.

Cons

There are a few areas that experience glitches, but none of them are significant enough to be deal breakers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katrina

Real Estate, 1-10 employees

More than a year

3.0
April 2024

Excellent product

Pros

I'm particularly fond of one thing that with Rent Manager tenants can make their rent payments online easily, with the system automatically associating them with their respective accounts.

Cons

Some of the photo download options make it quite challenging to share them with others.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

J

Joseph

Real Estate, 1-10 employees

More than a year

5.0
April 2024

Great Property Management Software

Pros

The software's intuitiveness and multitude of exceptional features allow for seamless generation of owner reports, tenant ledgers, and expense reports.

Cons

The software lacks accessibility features like the ability to change font size or an overall UI experience that feels up-to-date.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

B

Bailey

Real Estate, 11-50 employees

More than a year

5.0
April 2024

Rent Manager - Key for Success

Pros

Rent Manager serves as a modern and user-friendly database that can be highly customized to suit both your role and individual preferences.

Cons

Reviewing this aspect is the most challenging part. Occasionally, it can be difficult to determine which User-Defined Fields (UDFs) to include in order to successfully generate a report. Nonetheless, trial and error is to be expected during this process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Carla

Real Estate, 11-50 employees

More than a year

5.0
April 2024

Love Rent Manager

Pros

The wide range of features and adaptability of Rent Manager to accommodate all necessary data tracking is truly impressive. It allows me to easily monitor and manage any information I require. Personally, I adore the User-Defined Fields (UDFs).

Cons

I would prefer to have a greater control over fields and their functionalities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D

Diane

Real Estate, 1-10 employees

More than a year

5.0
April 2024

Real Estate Property Management

Pros

Upon completion of the training, I felt confident and at ease using the program.

Cons

No complaints, except for the learning curve that comes with using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G

Georgiana

Warehousing, 11-50 employees

More than a year

4.0
March 2024

Rent Manager pros and cons

Pros

A notable feature I really like is the ability to create a test unit or tenant in Rent Manager. This is particularly useful when working on new features or application processes, allowing for testing before finalizing and informing everyone involved.

Cons

I'm not fond of the fact that certain features are inaccessible unless they are enabled. It takes a few attempts to realize that the administrator needs to activate those features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

J

Jennifer

Real Estate, 11-50 employees

Less than 6 months

5.0
March 2024

Smooth Onboarding

Pros

Our transition to Rent Manager was gradual, primarily due to the extended time taken to submit information. However, customer support team ensured our engagement throughout the process and promptly answered any questions we had. I particularly admire the user-friendly features of Rent Manager and the excellent customer service.

Cons

Rent Manager is an incredibly comprehensive software that effectively assists us in managing our commercial rental properties. It offers a wide range of tutorials that make it easy to understand and rediscover its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Real Estate, 1-10 employees

More than a year

5.0
March 2024

Best property management software around

Pros

Rent Manager is akin to a sandbox, granting you the freedom to explore and perform nearly any task you can envision.

Cons

Due to its sandbox nature, there is a learning curve and it can feel overwhelming and cumbersome to get accustomed to initially.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Ronald

Real Estate, 11-50 employees

Less than a year

5.0
March 2024

Love the support system

Pros

I interacted with tech support today, and their quick and welcoming response left me completely satisfied with the experience.

Cons

Nothing springs to mind. It fulfills all of my software requirements perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Rachael

Real Estate, 1-10 employees

Less than 6 months

5.0
March 2024

Switching to Rent Manager

Pros

We value the functionality of Rent Manager in sending reminders to tenants regarding their pending payments.

Cons

The implementation process was quite burdensome, and despite the ample assistance provided by the Rent Manager team, it still required significant effort.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

E

Ellie

Commercial Real Estate, 11-50 employees

More than a year

5.0
March 2024

Great Customer Support

Pros

The convenience of being able to call for assistance and have them guide you through most tasks is truly invaluable.

Cons

Certain components could benefit from better integration with each other.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8