Total 72 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

10%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

D

desirae

Real Estate, 1-10 employees

More than a year

5.0
January 2024

Very recommended

Pros

This software is incredibly easy to learn, and if you ever encounter any difficulties, their amazing customer service is just a phone call away.

Cons

Like with anything important, precision is vital, so one must be extremely careful and double-check everything.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anelle

Management Consulting, 11-50 employees

More than a year

5.0
January 2024

This App is great!!

Pros

I love how Rent Manager streamlines our work, making it simple and efficient. The reports are brilliant, and everything is easy to understand.

Cons

I wish to receive more relevant alerts in my email. It's essential to stay updated regarding issues or updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Judy

Facilities Services, 1-10 employees

More than a year

5.0
January 2024

Rent Manager is an awesome software to use for tenant based users.

Pros

Rent Manager excels in user-friendliness, and the customer support is truly awesome.

Cons

I genuinely can't think of any negative aspect of using the Rent Manager program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amy

Real Estate, 1-10 employees

More than a year

5.0
January 2024

Great Software

Pros

The integration of all property management components into one platform is a major advantage.

Cons

The camera recordings are not as simple as they should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Douglas

Human Resources, 11-50 employees

More than a year

5.0
January 2024

Does what I need it to do with a short learning curve.

Pros

The ease of use, combined with excellent customer support, sets Rent Manager apart.

Cons

I could use a bit more training when it comes to printing labels and letters from the tenant databases.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

TERESA

Real Estate, 51-100 employees

Less than a year

5.0
January 2024

RentManager is a simple solution for complex property management

Pros

RentManager handles commercial and residential property management swiftly and consistently. The software's in-house customization feature makes it adaptable for all staff members without the need for additional expenses.

Cons

One aspect I find challenging is creating "letters," which encompass custom forms, templates, and similar elements. All fields should be accessible for populating any form being created. Additionally, it would be wonderful if reports and letters could be duplicated and then edited by the user for specific purposes. While the online templates library is useful, I desire the ability to repurpose the provided tabs, forms, and reports, customizing them to fit my company's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Amber

Real Estate, 51-100 employees

More than a year

4.0
January 2024

Rent Manager

Pros

What impresses me most about Rent Manager is how effortlessly everything flows. Submitting work orders, contacting tenants, tracking rent, and managing vendors and tenants are all incredibly easy tasks.

Cons

The main drawback I've encountered with Rent Manager is that it operates as a virtual machine, preventing me from switching between different tabs while using it or taking screenshots when using a single monitor.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E

Edward

Real Estate, 1-10 employees

More than a year

5.0
January 2024

Great software

Pros

Ease of use, regular updates and exceptional customer service make Rent Manager a top choice.

Cons

As of now, I can't think of any cons. I've been using the program for so long that it feels easy to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

Darya

Real Estate, 11-50 employees

More than a year

5.0
January 2024

Great Management Software for Apt Complex

Pros

I'm really glad that I can now easily monitor all my tenants, smoothly switch between units, and effortlessly send payment receipts with a transaction log that is intuitive and easy to navigate.

Cons

The cost of Rent Manager is higher compared to other rental management software options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T

Tara

Accounting, 11-50 employees

Less than 6 months

5.0
December 2023

Would recommend!

Pros

Rent Manager is not complex and easy to learn. Despite being new to the apartment rental industry, I quickly adapted to Rent Manager. Implementing Rent Manager coincided with my onboarding into a new position, and I experienced no difficulties despite the lack of training.

Cons

Some reports can be a bit challenging to locate initially. However, with a bit of searching, I've found them. Additionally, there isn't a way to keep the Make Ready Board separate from the Service Issues, which would be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S

Savannah

Real Estate, 11-50 employees

Less than a year

4.0
December 2023

Property Management Software

Pros

Rent Manager is an incredibly intricate software solution that seamlessly integrates with our business operations.

Cons

The user interface feels clunky and outdated from my perspective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

raizy

Accounting, 11-50 employees

More than a year

5.0
December 2023

The most amazing software

Pros

Rent Manager boasts a number of features and functionalities.

Cons

Rent Manager can occasionally encounter issues, leading to slower performance than usual.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Bobbie

Real Estate, 11-50 employees

Less than a year

5.0
December 2023

Rent Manager review!

Pros

The customer service provided, along with the ability to access the software remotely, is outstanding.

Cons

Prior to joining Greenbrier, I had never come across Rent Manager, and it would have been helpful to have a shortcut worksheet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kyleigh

Real Estate, 1-10 employees

Less than 6 months

5.0
December 2023

Rent Manager Property Manager at Aberdeen Village

Pros

I'm really grateful for how Rent Manager covers all my needs, and if there's something I can't find, I can simply search for it using the search feature or reach out to customer support for guidance.

Cons

Rent Manager offers such a vast range of features that there are still aspects I haven't fully explored.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ava

Recreational Facilities and Services, 11-50 employees

More than a year

5.0
December 2023

Great Management Software

Pros

There are no unnecessary frills or excessive aesthetics; Rent Manager focuses solely on fulfilling its intended purpose.

Cons

I wish there were more options for customization when it comes to GL mapping.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

barry

Management Consulting, 1-10 employees

Less than 6 months

5.0
December 2023

Great program for your real estate

Pros

It's an excellent tool for meticulously tracking everything I need!

Cons

It's necessary to use Zego for payment processing, which can be a bit inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lorie

Real Estate, 1-10 employees

More than a year

5.0
November 2023

Great Software - Meets All Our Needs

Pros

Within the software, we can easily monitor and manage all necessary aspects without the need for additional supplemental software.

Cons

Despite the software's impressive array of features, occasionally there are specific reports or functionalities we would like to have, but we're informed that they are suggestions that haven't been implemented yet. This happens rarely and hasn't occurred recently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ashley

Commercial Real Estate, 11-50 employees

More than a year

5.0
November 2023

One stop shop!

Pros

The user-friendliness of Rent Manager is exceptional, and whenever I require assistance, the customer support team is always prompt and helpful!

Cons

Some tasks still require a desktop interface to be completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pamela

Real Estate, 11-50 employees

More than a year

5.0
November 2023

Rent Manager is the most detailed for accounting purposes, extremely customizable, and has the best customer service.

Pros

When it comes to accounting, Rent Manager stands out as the most comprehensive and well-organized property management software available. The interface is highly intuitive and customizable to suit each user's specific needs. Furthermore, the level of customer service provided is unparalleled I have never encountered better software customer support.

Cons

I honestly can't think of anything I dislike about Rent Manager.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Real Estate, 1-10 employees

More than a year

5.0
November 2023

Rent Manager Review

Pros

The support team is always worth reaching out to. They are fluent in English and offer the necessary assistance to resolve any issues.

Cons

Certain parts of the software can be a bit clunky. For example, when running 1099 reports, we need to remember that certain characters aren't supported, and we have to cross-reference with the W9 or keep in mind whose reports won't run correctly. On the positive side, Rent Manager provides support tickets, and they are working on updating this feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9