Rent Manager Reviews
Total 72 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars10%
3
Stars1%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
desirae
Real Estate, 1-10 employees
More than a year
“Very recommended
Pros
This software is incredibly easy to learn, and if you ever encounter any difficulties, their amazing customer service is just a phone call away.
Cons
Like with anything important, precision is vital, so one must be extremely careful and double-check everything.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anelle
Management Consulting, 11-50 employees
More than a year
“This App is great!!
Pros
I love how Rent Manager streamlines our work, making it simple and efficient. The reports are brilliant, and everything is easy to understand.
Cons
I wish to receive more relevant alerts in my email. It's essential to stay updated regarding issues or updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judy
Facilities Services, 1-10 employees
More than a year
“Rent Manager is an awesome software to use for tenant based users.
Pros
Rent Manager excels in user-friendliness, and the customer support is truly awesome.
Cons
I genuinely can't think of any negative aspect of using the Rent Manager program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Real Estate, 1-10 employees
More than a year
“Great Software
Pros
The integration of all property management components into one platform is a major advantage.
Cons
The camera recordings are not as simple as they should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Douglas
Human Resources, 11-50 employees
More than a year
“Does what I need it to do with a short learning curve.
Pros
The ease of use, combined with excellent customer support, sets Rent Manager apart.
Cons
I could use a bit more training when it comes to printing labels and letters from the tenant databases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
TERESA
Real Estate, 51-100 employees
Less than a year
“RentManager is a simple solution for complex property management
Pros
RentManager handles commercial and residential property management swiftly and consistently. The software's in-house customization feature makes it adaptable for all staff members without the need for additional expenses.
Cons
One aspect I find challenging is creating "letters," which encompass custom forms, templates, and similar elements. All fields should be accessible for populating any form being created. Additionally, it would be wonderful if reports and letters could be duplicated and then edited by the user for specific purposes. While the online templates library is useful, I desire the ability to repurpose the provided tabs, forms, and reports, customizing them to fit my company's needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amber
Real Estate, 51-100 employees
More than a year
“Rent Manager
Pros
What impresses me most about Rent Manager is how effortlessly everything flows. Submitting work orders, contacting tenants, tracking rent, and managing vendors and tenants are all incredibly easy tasks.
Cons
The main drawback I've encountered with Rent Manager is that it operates as a virtual machine, preventing me from switching between different tabs while using it or taking screenshots when using a single monitor.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Edward
Real Estate, 1-10 employees
More than a year
“Great software
Pros
Ease of use, regular updates and exceptional customer service make Rent Manager a top choice.
Cons
As of now, I can't think of any cons. I've been using the program for so long that it feels easy to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Darya
Real Estate, 11-50 employees
More than a year
“Great Management Software for Apt Complex
Pros
I'm really glad that I can now easily monitor all my tenants, smoothly switch between units, and effortlessly send payment receipts with a transaction log that is intuitive and easy to navigate.
Cons
The cost of Rent Manager is higher compared to other rental management software options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tara
Accounting, 11-50 employees
Less than 6 months
“Would recommend!
Pros
Rent Manager is not complex and easy to learn. Despite being new to the apartment rental industry, I quickly adapted to Rent Manager. Implementing Rent Manager coincided with my onboarding into a new position, and I experienced no difficulties despite the lack of training.
Cons
Some reports can be a bit challenging to locate initially. However, with a bit of searching, I've found them. Additionally, there isn't a way to keep the Make Ready Board separate from the Service Issues, which would be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Savannah
Real Estate, 11-50 employees
Less than a year
“Property Management Software
Pros
Rent Manager is an incredibly intricate software solution that seamlessly integrates with our business operations.
Cons
The user interface feels clunky and outdated from my perspective.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
raizy
Accounting, 11-50 employees
More than a year
“The most amazing software
Pros
Rent Manager boasts a number of features and functionalities.
Cons
Rent Manager can occasionally encounter issues, leading to slower performance than usual.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bobbie
Real Estate, 11-50 employees
Less than a year
“Rent Manager review!
Pros
The customer service provided, along with the ability to access the software remotely, is outstanding.
Cons
Prior to joining Greenbrier, I had never come across Rent Manager, and it would have been helpful to have a shortcut worksheet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyleigh
Real Estate, 1-10 employees
Less than 6 months
“Rent Manager Property Manager at Aberdeen Village
Pros
I'm really grateful for how Rent Manager covers all my needs, and if there's something I can't find, I can simply search for it using the search feature or reach out to customer support for guidance.
Cons
Rent Manager offers such a vast range of features that there are still aspects I haven't fully explored.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ava
Recreational Facilities and Services, 11-50 employees
More than a year
“Great Management Software
Pros
There are no unnecessary frills or excessive aesthetics; Rent Manager focuses solely on fulfilling its intended purpose.
Cons
I wish there were more options for customization when it comes to GL mapping.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
barry
Management Consulting, 1-10 employees
Less than 6 months
“Great program for your real estate
Pros
It's an excellent tool for meticulously tracking everything I need!
Cons
It's necessary to use Zego for payment processing, which can be a bit inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorie
Real Estate, 1-10 employees
More than a year
“Great Software - Meets All Our Needs
Pros
Within the software, we can easily monitor and manage all necessary aspects without the need for additional supplemental software.
Cons
Despite the software's impressive array of features, occasionally there are specific reports or functionalities we would like to have, but we're informed that they are suggestions that haven't been implemented yet. This happens rarely and hasn't occurred recently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Commercial Real Estate, 11-50 employees
More than a year
“One stop shop!
Pros
The user-friendliness of Rent Manager is exceptional, and whenever I require assistance, the customer support team is always prompt and helpful!
Cons
Some tasks still require a desktop interface to be completed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Real Estate, 11-50 employees
More than a year
“Rent Manager is the most detailed for accounting purposes, extremely customizable, and has the best customer service.
Pros
When it comes to accounting, Rent Manager stands out as the most comprehensive and well-organized property management software available. The interface is highly intuitive and customizable to suit each user's specific needs. Furthermore, the level of customer service provided is unparalleled I have never encountered better software customer support.
Cons
I honestly can't think of anything I dislike about Rent Manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Real Estate, 1-10 employees
More than a year
“Rent Manager Review
Pros
The support team is always worth reaching out to. They are fluent in English and offer the necessary assistance to resolve any issues.
Cons
Certain parts of the software can be a bit clunky. For example, when running 1099 reports, we need to remember that certain characters aren't supported, and we have to cross-reference with the W9 or keep in mind whose reports won't run correctly. On the positive side, Rent Manager provides support tickets, and they are working on updating this feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9