Rentec Direct Reviews

“Average tool for the beginners

Pros

i've been using Rentec for around 4 months and the only thing I like is the ease of use during the accounting. Everything else is way critical

Cons

Starting with customer support, they have literally made everything else complicated to access

“Rentec Direct Has Never Failed Me

Pros

The software has been easy to use, and I've experienced excellent and responsive customer service throughout the 3 years I've been using it.

Cons

I regularly provide improvement suggestions for the software's quality of life enhancements, and the team is responsive, implementing features based on user feedback.

“best and amazing cloud-based document management software

Pros

My appreciation for this software stems from its ability to facilitate seamless collaboration among team members. Working on the same documents simultaneously is a breeze, making it an indispensable tool for us.

Cons

I haven't encountered any setbacks using this software.

“Could use some updating

Pros

It encompasses all the necessary functions and more, though there are areas where it could use some improvement.

Cons

It seemed resistant to modern upgrades, lacking app features and vibrant colors found on other platforms.

“Clearly software made for and by users!

Pros

This software's intuitiveness pleasantly surprised me, offering features I hadn't initially sought but now can't imagine living without. The "text from the system" feature caught my eye. It covers all my needs at a great price, even prompting me to subscribe twice for my property management company and personal rentals.

Cons

While the website is mobile-friendly, having a dedicated app for better management on-the-go would enhance efficiency.

“Save yourself. Try anything else.

Pros

While the last version was passable, the new version fell short and failed to address lingering issues, proving to be disappointingly ineffective.

Cons

Since the "update," everything worsened, and the promised improvements never materialized.

“Good for a small amount of properties.

Pros

Consolidating everything into one place made management more straightforward compared to juggling multiple methods independently.

Cons

As the property count increased, the ease of use diminished, posing challenges with numerous properties.

“good for the money. A good starter software

Pros

Despite its affordable price, the software, while functional, doesn't operate smoothly, reminiscent of working on an AS400 from the 90s.

Cons

Despite years of promised fixes, the new version introduced additional glitches, with delayed and often unresponsive support.

“Property Management for ~100 units

Pros

Rentec significantly simplified lease management and payment systems for our tenants, saving us a substantial amount of time.

Cons

Initial setup challenges for both our secretary and tenants were overcome after a few weeks of learning.

“Primarily Use for Advertising Non-MLS Properties

Pros

Utilizing property setup screens, rental website portal, and syndication, Rentec provides us with versatile options for marketing, especially beneficial for properties we lease but don't manage.

Cons

Despite Rentec having built-in accounting, we opted to stick with Quickbooks Premium for more comprehensive functionality.

“Feedback

Pros

The program's cost-effectiveness and thorough functionality align perfectly with my requirements, offering a comprehensive solution.

Cons

It took me some time to grasp the software, but once learned, I found it efficient, wishing the tutorials were more thorough.

“Can't recommend this to everyone.

Pros

Affordability and simplicity in software setup, accompanied by continuous support article additions and enhanced functionality, contribute to a positive experience.

Cons

Limited functionality, especially in accounting, and unhelpful support led to challenges and workarounds.

“Support form the team is admirable

Pros

The software's simplicity and efficiency were impressive, and the proactive outreach from support team added substantial value. Even as a self-sufficient user, the assistance provided during a scheduled call was invaluable.

Cons

No cons reported; users are satisfied with the software.

“Amazing Software Package

Pros

Rentec's bundled features streamline apartment leasing management, making it both easy and efficient. The hands-on training and excellent customer service add further value.

Cons

Users currently have no dislikes with the software.

“Great Company, Great Software!

Pros

Accessible anywhere, reliable, and user-friendly, this software has been my go-to for three years, simplifying tax time with easy data transfer to my accountant.

Cons

No issues reported; easy to download and identify problems, such as late payments and high bills.

“Non-Existent Support

Pros

The user interface and the software's pricing structure are notable aspects that enhance its appeal.

Cons

Customization limitations and responsiveness of customer support are identified as potential areas for improvement.

“Rentec Review

Pros

This software is comprehensive and great in virtually every aspect, including robust features and excellent support.

Cons

I apologize for any confusion, but it seems that the content of review number 16 wasn't provided. If you have a specific question or if there's anything else I can assist you with, feel free to let me know.

“Great Software ... Even Better Customer Support

Pros

The ease of use, e-signing capability, and detailed tenant reports make this software a valuable tool.

Cons

Accepting security deposits for new tenants is less straightforward compared to monthly rent payments.

“Amazing Solution!

Pros

Rentec's user-friendly layout, modern integrations, and prompt customer service make it stand out, providing a smooth experience.

Cons

Users express a desire for a mobile app for property managers.

“Rentec Direct Review

Pros

Ease of use and comprehensive functionality make managing properties, from rent collection to reporting, efficient. The excellent customer service is a bonus.

Cons

Improved functionality, particularly right-click options, has enhanced user experience.