Total 113 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

25%

3

Stars

8%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sarah

Commercial Real Estate, 1-10 employees

Less than 6 months

4.0
December 2016

Great Program

Pros

Ease of use and great online support make Rentec a reliable choice.

Cons

Perceived lack of accounting diversity.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E

Elizabeth

Real Estate, 1-10 employees

Less than 6 months

5.0
December 2016

Great Tool for Managing Our Rentals

Pros

Rentec offers a variety of features.

Cons

No identified cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Don

Real Estate, 1-10 employees

Less than 6 months

5.0
December 2016

Super helpful support

Pros

Strong accounting software, ideal for landlords, and amazing customer support make Rentec a preferred choice.

Cons

No dislikes; praises the company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cristie

Commercial Real Estate, 1-10 employees

Less than 6 months

3.0
December 2016

Great Customer Service

Pros

Quick customer service response and easy payment entry, including credit card and online options, contribute to Rentec's effectiveness.

Cons

Limitation on email contacts per unit; high convenience fees for credit card payments; mobile navigation challenges.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

8

Functionality

4

C

Cathy

Real Estate, 1-10 employees

Less than 6 months

3.0
November 2016

Help has changed

Pros

While occasionally challenging for an accountant, Rentec's instant answers were preferred for problem resolution.

Cons

Dislike for the current help system; preferred the previous version.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

8

Functionality

8

E

Erica

Real Estate, 1-10 employees

Less than 6 months

5.0
November 2016

Rentec Direct

Pros

The ease of use, pricing, and the inclusion of a free website and domain name make Rentec a favorite.

Cons

No identified dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Commercial Real Estate, 1-10 employees

Less than 6 months

5.0
November 2016

Rentec Direct has made life easier!

Pros

Rentec keeps everything organized and running smoothly.

Cons

Website appearance looks dated and lacks customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vickia

Real Estate, 1-10 employees

Less than 6 months

5.0
November 2016

Rentec Services

Pros

Receipts, reports, and sending notifications are standout features of Rentec.

Cons

QuickBooks setup not installed with the management system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

C

Connor

Commercial Real Estate, 1-10 employees

Less than 6 months

5.0
November 2016

Property Management

Pros

Rentec offers a variety of features in one software.

Cons

No identified dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachael

Commercial Real Estate, 11-50 employees

Less than 6 months

4.0
November 2016

We have outgrown Rentec

Pros

Great functionality for smaller companies and a user-friendly interface make Rentec easy to use for basic needs.

Cons

Advice for potential growth beyond 5 employees; customer service changes over the years.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

4

Functionality

4

J

Jeff

Real Estate, 1-10 employees

Less than 6 months

4.0
November 2016

Rent Tec Direct

Pros

User interface simplicity and ease of learning contribute to Rentec's appeal.

Cons

No identified cons.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Treena

Construction, 1-10 employees

Less than 6 months

5.0
November 2016

Review of Rentec Direct

Pros

Rentec's online entry process, helpful cues, and responsive phone support create a positive experience.

Cons

No cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Edward

Commercial Real Estate, 11-50 employees

Less than 6 months

5.0
November 2016

Just what I need - not too much... not too little...!

Pros

Instant answers are appreciated in Rentec's system.

Cons

Not free; humorous remark.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10