Rentec Direct Reviews
Total 113 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars25%
3
Stars8%
2
Stars0%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sarah
Commercial Real Estate, 1-10 employees
Less than 6 months
“Great Program
Pros
Ease of use and great online support make Rentec a reliable choice.
Cons
Perceived lack of accounting diversity.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Elizabeth
Real Estate, 1-10 employees
Less than 6 months
“Great Tool for Managing Our Rentals
Pros
Rentec offers a variety of features.
Cons
No identified cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Real Estate, 1-10 employees
Less than 6 months
“Super helpful support
Pros
Strong accounting software, ideal for landlords, and amazing customer support make Rentec a preferred choice.
Cons
No dislikes; praises the company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cristie
Commercial Real Estate, 1-10 employees
Less than 6 months
“Great Customer Service
Pros
Quick customer service response and easy payment entry, including credit card and online options, contribute to Rentec's effectiveness.
Cons
Limitation on email contacts per unit; high convenience fees for credit card payments; mobile navigation challenges.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
8
Functionality
4
Cathy
Real Estate, 1-10 employees
Less than 6 months
“Help has changed
Pros
While occasionally challenging for an accountant, Rentec's instant answers were preferred for problem resolution.
Cons
Dislike for the current help system; preferred the previous version.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
8
Functionality
8
Erica
Real Estate, 1-10 employees
Less than 6 months
“Rentec Direct
Pros
The ease of use, pricing, and the inclusion of a free website and domain name make Rentec a favorite.
Cons
No identified dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Commercial Real Estate, 1-10 employees
Less than 6 months
“Rentec Direct has made life easier!
Pros
Rentec keeps everything organized and running smoothly.
Cons
Website appearance looks dated and lacks customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vickia
Real Estate, 1-10 employees
Less than 6 months
“Rentec Services
Pros
Receipts, reports, and sending notifications are standout features of Rentec.
Cons
QuickBooks setup not installed with the management system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Connor
Commercial Real Estate, 1-10 employees
Less than 6 months
“Property Management
Pros
Rentec offers a variety of features in one software.
Cons
No identified dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachael
Commercial Real Estate, 11-50 employees
Less than 6 months
“We have outgrown Rentec
Pros
Great functionality for smaller companies and a user-friendly interface make Rentec easy to use for basic needs.
Cons
Advice for potential growth beyond 5 employees; customer service changes over the years.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
4
Functionality
4
Jeff
Real Estate, 1-10 employees
Less than 6 months
“Rent Tec Direct
Pros
User interface simplicity and ease of learning contribute to Rentec's appeal.
Cons
No identified cons.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Treena
Construction, 1-10 employees
Less than 6 months
“Review of Rentec Direct
Pros
Rentec's online entry process, helpful cues, and responsive phone support create a positive experience.
Cons
No cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edward
Commercial Real Estate, 11-50 employees
Less than 6 months
“Just what I need - not too much... not too little...!
Pros
Instant answers are appreciated in Rentec's system.
Cons
Not free; humorous remark.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10