Rentec Direct

Rentec Direct Reviews

Total 114 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

25%

3

Stars

8%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

H
Heather

Real Estate, 1-10 employees

Less than a year

5.0

“Perfect Solution For Us!”

Pros

Rentec allows confident tenant screening with quick results and an easy-to-navigate system.

Cons

Occasional missed records in Rentec; information found online sometimes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D
Diogo

Real Estate, 1-10 employees

Less than 6 months

4.0

“Good Trade-off”

Pros

Affordable pricing and reasonable charging based on the portfolio size make Rentec a good choice.

Cons

Lack of a dedicated task section with fields; suggests a more streamlined task management feature.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A
Andrew

Real Estate, 1-10 employees

Less than 6 months

5.0

“Rentec Direct great value for the price and functionality”

Pros

Reasonable price, easy learning curve, good accounting features, included website, and responsive customer service contribute to Rentec's appeal.

Cons

Online application limited to 5 custom fields; suggests additional functionality for the included website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D
Darci

Real Estate, 1-10 employees

Less than a year

4.0

“Simple, Organized Layout”

Pros

Easy to use, organized, and with a simple design, Rentec offers a user-friendly experience.

Cons

Reports can be laborious; inability to run some categories for all properties simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R
Robert

Real Estate, 1-10 employees

Less than a year

4.0

“New landlord needed this kind of help.”

Pros

Rentec set the right path for controlling business information as a new landlord. The relationships between accounts, tenants, and properties are major advantages.

Cons

Screen layout improvements for a more intuitive design.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

4

Functionality

7

D
Donna

Real Estate, 1-10 employees

Less than a year

5.0

“Easy to Use”

Pros

The introduction and training video were very informative and useful. User-friendly, I have no trouble inputting my client and tenant information. Options for an upgraded version, if needed later on, are affordable for a small company like ours. I've only had to call for support one time, and that went very well..

Cons

No significant cons identified; potential improvement in preventing duplicate entries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Keith

Real Estate, 1-10 employees

Less than 6 months

5.0

“Fantastic ! Excellent and the Customer Service cannot be beat!”

Pros

Rentec provides more information at the best price in the market. The comprehensive information and excellent customer service stand out.

Cons

No dislikes found; praises Rentec as the best in the industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bill

Commercial Real Estate, 1-10 employees

Less than a year

4.0

“Big help”

Pros

Rentec is an all-in-one software solution.

Cons

High credit check cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M
Miriam

Commercial Real Estate, 1-10 employees

Less than 6 months

4.0

“I entered revenues and expenses into the system. Overall quite good”

Pros

The option to upload related documents, overall revenue and expense tracking, and ease of viewing multiple aspects simultaneously make Rentec valuable.

Cons

Inconvenience in lump sum payments for several invoices; desires better invoice management.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

E
Ed

Real Estate, 1-10 employees

Less than 6 months

4.0

“Easy to use property management software”

Pros

Rentec is easy to use and set up.

Cons

Lack of a general ledger for other business activities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Brett

Real Estate, 1-10 employees

Less than 6 months

5.0

“Nice, simple property management program”

Pros

Ease of use and affordability make Rentec a preferred choice.

Cons

Tricky reoccurring transactions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marsha

Real Estate, 1-10 employees

Less than 6 months

5.0

“Great product, very user-friendly, terrific customer support!”

Pros

Easy setup, user-friendly features, a great Knowledgebase, and responsive customer support contribute to Rentec's positive reputation.

Cons

No identified cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maria

Real Estate, 1-10 employees

Less than 6 months

5.0

“Fabulous Customer Service”

Pros

Extremely user-friendly, Rentec has everything needed to run a business. Continuous improvement and thoughtful features make it a reliable choice.

Cons

No cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Commercial Real Estate, 11-50 employees

Less than 6 months

4.0

“Inexpensive and Useful”

Pros

Cheaper than competitors, Rentec stands out in terms of pricing.

Cons

Desires more customization options for reports.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S
Susan

Commercial Real Estate, 1-10 employees

Less than 6 months

5.0

“Great Company”

Pros

Rentec's customer service is a notable strength.

Cons

Lots of features; overwhelming for small property management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jessica

Commercial Real Estate, 1-10 employees

Less than 6 months

4.0

“Rentec review”

Pros

Well-organized and allowing online pay and reporting, Rentec offers tutorial videos and clear instructions.

Cons

Criminal check reliability concerns; overall system functionality seems good.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J
John

Real Estate, 1-10 employees

Less than 6 months

5.0

“Rentec Direct”

Pros

Rentec manages all finances and documents for rental properties efficiently.

Cons

No identified cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kati

Commercial Real Estate, 1-10 employees

Less than 6 months

5.0

“Rentec Review”

Pros

The system makes it easy to track expenses, rent payments, and late fees, making it highly recommended for property owners and management businesses.

Cons

Difficulty in repairing accounting errors; wishes for options to edit or delete transactions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jeff

Real Estate, 1-10 employees

Less than 6 months

5.0

“Learn in a day”

Pros

Rentec is easy to use.

Cons

No identified cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Al

Real Estate, 1-10 employees

Less than 6 months

5.0

“Does the Job”

Pros

The balance of functionality and affordability makes Rentec suitable for small businesses, saving time and enhancing productivity. I am not sure how well this application would work for an operation that had several hundred units, but for our small business, it seems to be good. It saves us a great deal of time and enables us to assess our expenses per property quickly and accurately.

Cons

Occasional need to figure out how to get the desired output; some terms not intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8