Rentec Direct Reviews
Total 113 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars25%
3
Stars8%
2
Stars0%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Diogo
Real Estate, 1-10 employees
Less than 6 months
“Good Trade-off
Pros
Affordable pricing and reasonable charging based on the portfolio size make Rentec a good choice.
Cons
Lack of a dedicated task section with fields; suggests a more streamlined task management feature.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Andrew
Real Estate, 1-10 employees
Less than 6 months
“Rentec Direct great value for the price and functionality
Pros
Reasonable price, easy learning curve, good accounting features, included website, and responsive customer service contribute to Rentec's appeal.
Cons
Online application limited to 5 custom fields; suggests additional functionality for the included website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Darci
Real Estate, 1-10 employees
Less than a year
“Simple, Organized Layout
Pros
Easy to use, organized, and with a simple design, Rentec offers a user-friendly experience.
Cons
Reports can be laborious; inability to run some categories for all properties simultaneously.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Robert
Real Estate, 1-10 employees
Less than a year
“New landlord needed this kind of help.
Pros
Rentec set the right path for controlling business information as a new landlord. The relationships between accounts, tenants, and properties are major advantages.
Cons
Screen layout improvements for a more intuitive design.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
4
Functionality
7
Donna
Real Estate, 1-10 employees
Less than a year
“Easy to Use
Pros
The introduction and training video were very informative and useful. User-friendly, I have no trouble inputting my client and tenant information. Options for an upgraded version, if needed later on, are affordable for a small company like ours. I've only had to call for support one time, and that went very well..
Cons
No significant cons identified; potential improvement in preventing duplicate entries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Real Estate, 1-10 employees
Less than 6 months
“Fantastic ! Excellent and the Customer Service cannot be beat!
Pros
Rentec provides more information at the best price in the market. The comprehensive information and excellent customer service stand out.
Cons
No dislikes found; praises Rentec as the best in the industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Commercial Real Estate, 1-10 employees
Less than a year
“Big help
Pros
Rentec is an all-in-one software solution.
Cons
High credit check cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Miriam
Commercial Real Estate, 1-10 employees
Less than 6 months
“I entered revenues and expenses into the system. Overall quite good
Pros
The option to upload related documents, overall revenue and expense tracking, and ease of viewing multiple aspects simultaneously make Rentec valuable.
Cons
Inconvenience in lump sum payments for several invoices; desires better invoice management.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Ed
Real Estate, 1-10 employees
Less than 6 months
“Easy to use property management software
Pros
Rentec is easy to use and set up.
Cons
Lack of a general ledger for other business activities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brett
Real Estate, 1-10 employees
Less than 6 months
“Nice, simple property management program
Pros
Ease of use and affordability make Rentec a preferred choice.
Cons
Tricky reoccurring transactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marsha
Real Estate, 1-10 employees
Less than 6 months
“Great product, very user-friendly, terrific customer support!
Pros
Easy setup, user-friendly features, a great Knowledgebase, and responsive customer support contribute to Rentec's positive reputation.
Cons
No identified cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Real Estate, 1-10 employees
Less than 6 months
“Fabulous Customer Service
Pros
Extremely user-friendly, Rentec has everything needed to run a business. Continuous improvement and thoughtful features make it a reliable choice.
Cons
No cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Commercial Real Estate, 11-50 employees
Less than 6 months
“Inexpensive and Useful
Pros
Cheaper than competitors, Rentec stands out in terms of pricing.
Cons
Desires more customization options for reports.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Susan
Commercial Real Estate, 1-10 employees
Less than 6 months
“Great Company
Pros
Rentec's customer service is a notable strength.
Cons
Lots of features; overwhelming for small property management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Commercial Real Estate, 1-10 employees
Less than 6 months
“Rentec review
Pros
Well-organized and allowing online pay and reporting, Rentec offers tutorial videos and clear instructions.
Cons
Criminal check reliability concerns; overall system functionality seems good.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
John
Real Estate, 1-10 employees
Less than 6 months
“Rentec Direct
Pros
Rentec manages all finances and documents for rental properties efficiently.
Cons
No identified cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kati
Commercial Real Estate, 1-10 employees
Less than 6 months
“Rentec Review
Pros
The system makes it easy to track expenses, rent payments, and late fees, making it highly recommended for property owners and management businesses.
Cons
Difficulty in repairing accounting errors; wishes for options to edit or delete transactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Real Estate, 1-10 employees
Less than 6 months
“Learn in a day
Pros
Rentec is easy to use.
Cons
No identified cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Al
Real Estate, 1-10 employees
Less than 6 months
“Does the Job
Pros
The balance of functionality and affordability makes Rentec suitable for small businesses, saving time and enhancing productivity. I am not sure how well this application would work for an operation that had several hundred units, but for our small business, it seems to be good. It saves us a great deal of time and enables us to assess our expenses per property quickly and accurately.
Cons
Occasional need to figure out how to get the desired output; some terms not intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Scott
Real Estate, 1-10 employees
Less than 6 months
“Rentec Direct- Everything That a Small Landlord Needs...And More!
Pros
Very easy to set up and use, Rentec offers a responsive customer support team and comprehensive features.
Cons
No identified cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10