Rentec Direct Reviews

“Not very user friendly software

Pros

Rentec's colorful buttons and options for contact information entry, email work orders directly to vendors, and proactive customer outreach create a positive user experience.

Cons

Navigation issues; challenges in getting back to previous locations.

“Tested this service - Report that came back did not have the misdemeanors that I already knew about

Pros

While a great idea, Rentec's test use revealed potential inaccuracies in the reports provided.

Cons

Doubts about accuracy in background checks; experienced discrepancies in criminal history reports.

“One stop shop!

Pros

The ease of use sets Rentec apart, making it less cumbersome than other software options.

Cons

Owner statements lack detail; desire for dates on expense reports.

“Almost all inclusive

Pros

Navigation through drop-down windows makes Rentec user-friendly, resembling other software I use.

Cons

Concerns about additional charges from linking zInspector; prefers the function integrated into the system.

“Great support and easy to use

Pros

Rentec has greatly simplified my record-keeping and lease process. The EasyPay option for online rent payments and online application process work seamlessly.

Cons

Challenge of cloud-based systems without internet connectivity.

“Quick set up and easy to use

Pros

Quick and easy to set up and use, Rentec tracks payments and expenses, handles maintenance calls, and offers online portals for tenants.

Cons

Desires a tenant portal app for better payment convenience.

“Great software, and service!

Pros

Rentec's features, including online payments, online applications, syndication of marketing, and resident/owner portals, make it an all-in-one solution.

Cons

Wishes for improved website templates; ended up using another service (Zoho).

“Time consuming & geared for others

Pros

Everything in one place, landlord and tenant portals, and easy information sharing make Rentec a valuable tool.

Cons

Challenges in mastering the system; accounting confusion; limited budgeting; some features not intuitive.

“Rentech mostly behaves the way you would expect the software to behave and is functional.

Pros

Rentec was relatively easy to learn, behaving as expected and offering controls for functionality changes. Exportable data, reasonable rent-roll, and clear reports enhance its usability.

Cons

Delay in switching between screens; suggests local data archiving for better user experience.

“Good program for growing businesses

Pros

The ease of use for Rentec, coupled with quick response times to queries, adds to its value.

Cons

Desires more interconnected pages for efficiency.

“Good Software

Pros

Well-suited for computer use, Rentec provides good functionality for landlords, making it easy to use.

Cons

Issues with functionality on an iPad; difficulty with syndication; needs clearer address formatting instructions.

“Great way to transfer from previous software

Pros

Easy to use, intuitive, well-designed interface, and excellent 24/7 support make Rentec a reliable choice.

Cons

Setting up ACH was challenging; required extensive background information.

“Best Customer Service ever!!!! Great Product.

Pros

Rentec streamlines various tasks, and while there's a learning curve, the total support through email, phone, chat, or knowledge base is invaluable.

Cons

Manual adjustments needed for state-specific variations; lacks automatic setup in some situations.

“An outstanding management tool!

Pros

Customer Support is excellent, providing great help on the Chat window and, when not available, through phone support. Once I got familiar with the system, managing monthly rent collection and on-time lease renewals became a slam-dunk. Training was effective, allowing me to quickly get up to speed. Tenants find it easy to use, with clear rent reminders and late notices. Rentec takes the burden off my desk, especially with ACH and credit card options that tenants love. The software works as advertised, thanks to the solid product built by the Development team.

Cons

Desire for a customizable reporting tool; finds owner reporting less elegant.

“Good value for the money

Pros

Cost-effectiveness and features like the tenant portal contribute to Rentec being a preferred choice. The online interface, features, and customer service make it stand out.

Cons

High setup cost for rent payments; no syncing with bank management account.

“Excellent trade-off product

Pros

Rentec's fair billing method, essential features for property management, and helpful FQ&A's make it a comprehensive solution.

Cons

User-friendliness concerns, particularly with the task section; some reports not customizable.

“Customer service is adequate but can be improved

Pros

Courteous and responsive customer service, along with scheduled walkthroughs during account setup, adds to Rentec's positive experience.

Cons

Training session substitution; adequate explanation but preferred the main software trainer.

“I Love this Program

Pros

Very easy to use with many functions, Rentec has been a time-saving blessing, even for those less experienced. Clients can easily pay online.

Cons

Lack of dislikes; suggests more training videos or an easier way to find them.

“A much welcomed relief!

Pros

Simplicity, detailed reports, and exceptional customer support make Rentec a standout choice.

Cons

Initial difficulty in setting up reserve accounts; desire for automatic adjustments.

“Perfect Solution For Us!

Pros

Rentec allows confident tenant screening with quick results and an easy-to-navigate system.

Cons

Occasional missed records in Rentec; information found online sometimes.