Meredith Langston
Real Estate, 1-10 employees
Less than a year
“RentPost is fine. Which is actually kind of a compliment. ”
Pros
I wouldn't say RentPost was an instant wow moment for me. It took a little time to get familiar with where everything was, but once I had my properties set up, it started fitting into my routine pretty naturally. I can handle the day to day work, keep track of tenants and payments, and find information when I need it without making things more complicated than they need to be.
Cons
The interface could definitely be more modern, and I still occasionally have to click around to find something I know is there.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Candace Larkin
Real Estate, 1-10 employees
More than a year
“What an easy to understand pricing this platform has!!!”
Pros
1. I've seen PMS pricing pages that genuinely feel like they're trying to hide the answer from you. RentPost was refreshingly straightforward about it. 2. I could look at my unit count, do the math, and get a pretty solid idea of what the subscription would cost without having to contact someone first. 3. It was helpful to understand the basic cost upfront instead of getting hit with a bunch of pricing tiers and wondering which one actually applies to me. 4. Having the trial available was another plus because I could actually spend time using RentPost and see whether it made sense for my setup before committing.
Cons
There are additional charges for some services, so I wouldn't assume that's literally every possible cost. It's better to check what applies to the specific features and services I plan to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
William James
Accounting Firms, 51-100 employees
More than a year
“My biggest mistake was treating property management like a collection of separate”
Pros
I used to think leasing, maintenance, accounting and owner reporting were all completely different parts of my business. That's how I'd always approached them. After using RentPost for a while, I realized they're really just different chapters of the same story. A maintenance expense eventually shows up in reports. A lease eventually affects accounting. A tenant conversation eventually becomes part of that property's history. Having everything connected changed the way I think about managing rentals. Instead of constantly switching between separate tasks, I'm following one property's story as it changes over time
Cons
Some reports could probably explain themselves a little better the first time you open them
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin Caldwell
Rental Property, 11-50 employees
More than a year
“Whoever came up with recurring charges deserves a raise ”
Pros
1. I manage a handful of units with all kinds of little extras like reserved parking, storage, and one tenant who pays for a washer that's technically mine. None of those are huge individually, but remembering every single one every month got old fast. 2. Once I set recurring charges up in RentPost, I basically stopped thinking about them. They just show up the way they're supposed to. 3. I also like that if I ever need to check why somebody was chargedsomething, the history is already there instead of me trying to remember a conversation from three months ago. 4. It's one of those features that's incredibly boring until you realize how much repetitive work it quietly removed.
Cons
The billing pages aren't ugly exactly, but they definitely feel like they could use a visual refresh but that’s a petty things to ask right? Haha
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Leah Whitaker
Rental Property, 1-10 employees
More than a year
“RentPost exposed how many decisions I was making twice ”
Pros
I never realized how much of my day was spent verifying things I'd already decided. Approve an invoice, then check it again later. Schedule maintenance, then double-check whether I actually scheduled it. Confirm a payment, then log into the bank just to reassure myself. RentPost gradually killed off that second layer of checking because everything was already sitting where I expected it to be. Turns out I trusted my memory way less than I trusted organized records.
Cons
I still think a few accounting pages could explain themselves better when you're first learning them.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Ethan Brooks
Property, 11-50 employees
Less than a year
“$29 per unit sounded simple until I actually ran my workflow through”
Pros
1. Pricing structure is straightforward and predictable, which makes it easier to plan around without constantly reassessing costs 2. Free trial allowed proper workflow testing instead of surface-level feature exploration 3. Day-to-day usage doesn’t feel restricted or artificially segmented by pricing tiers during normal operations
Cons
It still takes time to understand how different parts of the system connect before everything feels intuitive
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brooke Donovan
Property, 1-10 employees
Less than a year
“Found it in a Reddit thread and didn’t expect much from it ”
Pros
1. Reddit discussions actually gave a fairly realistic picture of pricing and use cases instead of being overly promotional or exaggerated 2. The $1 per unit pricing made it accessible enough for smaller portfolios without feeling like a major financial commitment upfront 3. Free trial allowed real testing instead of forcing decisions based on screenshots or feature lists
Cons
You only really understand how it works once you start using it with real properties rather than just reading about it or clicking around
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Olivia Mercer
Real Estate, 1-10 employees
Less than 6 months
“Landlord chaos is truly a thing of the past because of RentPost”
Pros
So I just started as a landlord and RentPost made this whole new adulting thing way less stressful. The rent payment system is seriously clutch as tenants pay online, I get instant alerts, and I don’t have to slide into their DMs begging for rent anymore. The tenant portal is pretty slick too, tenants handle maintenance requests and upload files themselves. This PMS cuts down on my constant texting like CRAZY. Plus, the automated reminders are a total vibe Also, the pricing is super transparent and fair
Cons
The interface looks a bit old-school, kind of like the software version of a flip phone, but honestly, I’m here for functionality not looks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Olivia Brooks
Property, 1-10 employees
Less than a year
“My filing cabinet has become surprisingly irrelevant ”
Pros
1. For years I kept paper copies of everything. Leases. Receipts. Notices. Inspection reports. I had folders for folders. 2. When I started moving documents into RentPost, I assumed I'd still be reaching for the cabinet regularly. Turns out I don't. 3. Most of the time I can find what I need faster on the computer than I can walking across the room. 4. The pricing also appealed to me because I understood it immediately. $29 a month plus $1 per unit w no trying to figure out what I'm missing
Cons
Uploading older records took patience
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ethan Carter
Property, 1-10 employees
Less than a year
“The maintenance photos of this PMS have exposed some truly incredible repair”
Pros
1. Every maintenance request comes with photos attached, which sounds normal until you realize how many people describe problems horribly. 2. "Small leak" apparently means water actively falling from the ceiling & Loose cabinet" apparently means the cabinet has emotionally detached itself from the wall 3. Having pictures attached to requests saves a ridiculous amount of guessing
Cons
Wouldn't mind slightly better photo organization for larger properties
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen Parker
Real Estate, 11-50 employees
More than a year
“Turns out my biggest tenant wasn't a person, it was paperwork ”
Pros
1. I own a few rentals and somehow accumulated lease files, inspection photos, notices, invoices, and random documents across emails, Google Drive folders, and even an old laptop. RentPost finally gave everything a permanent home that actually makes sense. 2. I like that documents stay attached to the tenant or property instead of becoming a scavenger hunt six months later. 3. Searching for stuff feels way faster because I'm looking inside one system instead of five. 4. During tenant calls, I can usually find what I need before they finish explaining why they're calling.
Cons
1. Uploading years of older paperwork took more effort than I expected. 2. Some storage screens could definitely feel more modern.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Julia Bennett
Real Estate, 11-50 employees
Less than a year
“RentPost fixed a problem I didn't even know I was creating”
Pros
I manage properties for several owners and somehow became the unofficial information department for all of them. Somebody wanted to see expenses. Somebody wanted to know whether maintenance was completed. Somebody wanted a copy of a statement I had already sent two weeks earlier. The weird part is I thought this was just normal property management. Once I moved everything into RentPost, owners started checking things themselves instead of automatically coming to me first. I didn't realize how much time I spent retrieving information until I stopped doing it constantly
Cons
The portal itself feels a little dated visually. Everything works, but it definitely prioritizes function over presentation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Claire Bennett
Property, 11-50 employees
Less than 6 months
“My maintenance coordinator basically bullied me into trying this platform ”
Pros
I run a small property management company and resisted switching software for way too long because I assumed migration would become a disaster. Eventually my maintenance coordinator got tired of our workflow and pushed me into trying RentPost. I’ll admit, the maintenance side alone cleaned up more operational waste than I expected. Requests, vendor updates, invoices, notes, photos, everything follows the work order instead of existing across five separate conversations
Cons
Setup takes commitment. If you half-organize your workflows, the platform won’t magically fix that for you
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Sarah Mitchell
Bank Accounting, 11-50 employees
Less than a year
“Good balance between simple and capable, but not flawless ”
Pros
1. I manage my own rentals and needed something more structured than spreadsheets but less overwhelming than enterprise property software. RentPost landed somewhere in the middle. 2. The payment tracking and late fee automation reduced a lot of manual follow-ups for me. 3. Cloud access has also been genuinely useful during inspections because I can pull up records from wherever I am. 4. I actually came across RentPost through Reddit recommendations from smaller landlords, which made me trust it more than polished ads honestly
Cons
1. Mobile experience is decent but clearly not the platform’s strongest area. 2. The design feels functional rather than modern. 3. It takes time before the workflow fully clicks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lionel Archer
Rental Property, 11-50 employees
Less than a year
“Late fees handle themselves and I don’t argue anymore”
Pros
Late fees used to be awkward. I’d either forget to apply them or end up explaining them to tenants. Now they’re automated, calculated, and just there. What makes it better is that all conversations stay tied to that tenant and unit, so if something comes up, I can see the full thread and not rely on memory
Cons
Some of my older renters had a hard time getting used to the interface so maybe it would be better to work on that and make it easier?
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Conrad Bishop
Rental Property, 11-50 employees
Less than a year
“RentPost lease renewals are absolutely perffff”
Pros
1. Lease templates + stored data mean I don’t rewrite contracts every time. Tenant info auto-fills, which saves stupid amounts of time. 2. Renewal reminders actually show up early enough for me to act, not panic. 3. Everything ties back to the tenant profile, so I’m not digging through folders to check terms.
Cons
The template editor feels a bit dated. It works, just not super smooth. But the advantages I get overshadow everything
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Marcus Doyle
Property, 11-50 employees
Less than a year
“The integrations on RentPost saved me from doing the same work twice”
Pros
1. API connections let me sync data with my other tools without re-entering everything. 2. Cloud access means I can check stuff from anywhere, even during property visits. 3. Real-time updates keep everything accurate across systems.
Cons
1. Some integrations need a bit of manual setup to get perfect. 2. Not every tool I use has a direct plug-and-play connection
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aubrey Cole
Commercial Real Estate, 11-50 employees
More than a year
“The only CRM that I feel like don't suck entirely while draining”
Pros
1. Keeping track of tenants, owners, and vendors all in one place makes my life way easier, no more sticky notes or Excel chaos. 2. The ability to log every interaction ensures nothing falls through the cracks, and I can pull up a history of conversations in seconds. 3. Having owner-specific dashboards makes updates painless; I can send them reports without extra emails or calls.
Cons
Bulk messaging could be a bit faster when you have hundreds of tenants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zachary Dean
Rental Property, 11-50 employees
Less than 6 months
“Their support team is the only one I felt like actually cares,”
Pros
1. Super responsive via chat and email, never felt left hanging. 2. They get the property management stuff without needing me to dumb it down. 3. I signed up, tried the free 30-day trial, and once I saw how smooth it was, paying $29 plus $1 per unit felt completely fair.
Cons
Honestly, can’t think of any major ones, maybe just sometimes multiple steps for complex stuff, but that’s minor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew James
Commercial Real Estate, 101-500 employees
More than a year
“One of the only platforms I think is not just hype and”
Pros
1. Found RentPost via a Reddit post, and it immediately made sense for my workflow. 2. Automatic late fees enforce rules consistently, which removes awkward money conversations. 3. Everything I need for lease tracking and rent collection is in one place. 4. Free trial gave enough time to see how recurring charges and messages actually functioned.
Cons
I’d like a few more customization options for the dashboard layout, but that’s minor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
