softwareRentroom Reviews
27 Reviews
Overall Rating
4.7
27 Reviews
Rating Distribution
5
(23)
4
(3)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.7
27 Reviews
Rating Distribution
5
(23)
4
(3)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Filters
Industry
Provider Size
Time Used
I live Rentroom
I live Rentroom
Pros
Rentroom is perfect for me when it comes to landlord software. It strikes an ideal balance between affordability and functionality, making it an excellent choice on a budget. With Rentroom, I get a comprehensive range of features that won't break the bank.
Cons
I cannot think of anything. I absolutely adore using Rentroom. It has truly elevated my company to new heights.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Capital Markets, 11-50 employees
Less than a year
Jun 01, 2023
Great Product
Great Product
Pros
I must give a special mention to Rentroom's customer support team because they truly impressed me. They were incredibly responsive, always there when I had questions or concerns. And let me tell you, they are extremely knowledgeable! They provided me with prompt and valuable solutions, ensuring my software experience was seamless. It's such a relief to have that level of support when dealing with something as crucial as rental management. Hats off to Rentroom for their exceptional customer service!
Cons
Nothing comes to mind; the services they offer are absolutely perfect for my business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emmett
Real Estate, 1-10 employees
Less than a year
Jun 01, 2023
Extremely disappointed with this shady company. Do not give them your money.
Extremely disappointed with this shady company. Do not give them your money.
Pros
I didn't find anything noteworthy. The other reviews are probably fake since they lack any redeeming qualities.
Cons
Unfortunately I recently had a disappointing experience with Rentroom. This property management software company left me deeply unsatisfied due to their underwhelming capabilities and deceptive practices. I strongly advise everyone to avoid Rentroom and their software at all costs! The onboarding process initially seemed helpful and collaborative but I later discovered it was because their software lacked capabilities, so they had to compensate on the back-end. My main contact made promises about certain features that turned out to be false. In retrospect it seems he likely made those promises just to make a sale. The initial attentive and supportive service completely disappeared afterward. Lastly I requested support team to cancel my subscription (since they don't provide a link or option to do it yourself in your account), but despite his assurance that he would cancel it, I was still charged $75 in April and May. Overall, it seems they are a struggling software company resorting to unethical sales practices to make any income they can. I am not sure why they would treat me this way when I have clear documentation to submit a claim or complaint. I strongly advise avoiding this company and their software!
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Earl
Real Estate, 1-10 employees
Less than 6 months
May 01, 2023
Fanatical Support
Fanatical Support
Pros
Over time, I anticipate the software will improve. In fact, I notice small updates on a weekly basis. What I appreciate most about my experience with Rentroom is the dedicated support team, with whom I collaborate weekly to maximize the platforms potential.
Cons
The only issue I have now is related to the timing of my distributions, the visibility of rent income after those distribution dates, and the ability to quickly pay it out at the end of the month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Christopher
Real Estate, 1-10 employees
Less than 6 months
May 01, 2023
Rent room is the best!!!
Rent room is the best!!!
Pros
Simple to navigate, effortless payments, and prompt resolution of concerns, very responsive.
Cons
I have no issues so far with Rentroom I think it's fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liana
Hospital & Health Care, 1-10 employees
Less than a year
Mar 01, 2023
Great software!
Great software!
Pros
The platform is a breeze to use for me and other users! I wholeheartedly recommend it due to its accessibility effective communication,and overall outstanding experience.
Cons
Is there any way to integrate with other platforms that users might be utilizing?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Marketing and Advertising, 1-10 employees
More than a year
Mar 01, 2023
Review
Review
Pros
The interface was aesthetically pleasing during my usage.
Cons
The cost was too high for me to afford while I was using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis
Hospitality, 1-10 employees
N/A
Mar 01, 2023
Rentroom is reliable & user-friendly property management software.
Rentroom is reliable & user-friendly property management software.
Pros
One of the standout features is the tenant app, which enables tenants to easily make payments, view their payment history, and submit maintenance requests. The payment process is straightforward and secure, making it effortless for tenants to manage their rent payments without any trouble. Overall Rentroom is an excellent choice for landlords seeking a reliable and intuitive property management software.
Cons
I can't think of any downsides when it comes to Rentroom. I am extremely satisfied with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Human Resources, 11-50 employees
Less than a year
Mar 01, 2023
Rentroom Review
Rentroom Review
Pros
It's fantastic and incredibly easy to use for both myself and my tenants. It handles everything in a highly organized manner, especially with online rent collection. I am thrilled to no longer rely on checks.
Cons
None I think its excellent! Previously, I had to collect checks, and it was a nightmare.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Financial Services, 11-50 employees
More than a year
Feb 01, 2023
Rent Room
Rent Room
Pros
Rentroom is an exceptional property management software program that I have been using for quite some time now. One of the aspects I adore most is the communication features. The platform makes it incredibly simple to connect with tenants and keep track of any issues or concerns they may have. The messaging system is intuitive and easy to use allowing me to effortlessly send updates or announcements to all my tenants at once.
Cons
No complaints so far, I haven't encountered any issues with the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Real Estate, 51-100 employees
More than a year
Jan 01, 2023
Rentroom Online Property Management
Rentroom Online Property Management
Pros
Rentroom offers a range of features that automate many of the tasks that would otherwise consume a significant amount of my time. For instance, the automated rent reminders have eliminated the need for manual reminders to tenants every month. Additionally, the capability to accept online payments has reduced the time spent collecting and recording rent payments.
Cons
I can't find any drawbacks with this software. I absolutely adore it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harrison
Real Estate, 1-10 employees
More than a year
Jan 01, 2023
Amicus Properties
Amicus Properties
Pros
The software includes several purpose built features such as automated rent reminders and the ability to accept online payments. The platform also allows me to easily track which tenants have paid and who has not simplifying follow-up with anyone behind on their rent.
Cons
No drawbacks. Rentroom has been exceptional in every aspect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam
Real Estate, 11-50 employees
More than a year
Jan 01, 2023
Remove the Headaches of Property Management
Remove the Headaches of Property Management
Pros
The communication center makes it incredibly easy to send bulk texts and emails, and the maintenance portal provides an effective way for our team and residents to track and communicate issues.
Cons
Occasionally, there are difficulties when linking bank accounts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Real Estate, 1-10 employees
More than a year
Jan 01, 2023
Great Software!
Great Software!
Pros
I have been using Rentroom for approximately six months now and Iam really pleased with it. Running reports is extremely straightforward. There is a wide selection of reports to choose from, and I can export them to CSV or PDF with just a few clicks. These reports are well structured and easy to comprehend, providing valuable insights into the performance of my rental properties. Overall Rentroom has been tremendously helpful.
Cons
I can't think of anything negative. The software does it all.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Real Estate, 1-10 employees
Less than a year
Jan 01, 2023
Great Resource for Tenant Management
Great Resource for Tenant Management
Pros
Rentroom has been an invaluable asset to our student housing property management business. We appreciate the ease of accessing tenant information whenever necessary, the option for tenants to make payments through the app, and the ability to communicate effortlessly with them in various ways. The customer service is quick to respond to questions, provide software guidance,and listen to feedback Thank you
Cons
Sometimes, changes or updates are implemented without any prior notice or explanation of how to perform the modified task.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Real Estate, 1-10 employees
More than a year
Jan 01, 2023
Best in the business!
Best in the business!
Pros
This software is incredibly intuitive and has saved me a significant amount of time.
Cons
Currently, there are no downsides to the software. It fulfills all my management needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emory
Real Estate, 1-10 employees
Less than a year
Jan 01, 2023
Stephen Rocchio Review
Stephen Rocchio Review
Pros
I was attracted to Rentroom because of its leasing capabilities. I can effortlessly create and send digital lease agreements to tenants for signing and conveniently store and access the signed agreements electronically. This simplifies the leasing process, eliminating the need for paper copies and ensuring everything is well-organized and easily accessible on the app/website.
Cons
To my knowledge, there aren't many integrations with other apps or software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
Real Estate, 11-50 employees
More than a year
Jan 01, 2023
Rentroom Review - Amicus Properties
Rentroom Review - Amicus Properties
Pros
One of Rentrooms standout features is the ability to generate and send professional invoices and receipts to tenants. This has made payment tracking a breeze and removed the need for manual invoicing. Additionally Rentroom offers a robust reporting tool that allows me to quickly access essential information about my properties and tenants. It has been immensely beneficial for tracking rental performance and making informed business decisions. Overall Rentroom has proven to be an invaluable tool for managing my rental properties. It has enhanced tenant communication,streamlined payment processing and invoicing and provided valuable insights into rental performance. I highly recommend it to any property manager seeking operational improvement.
Cons
N/A! Everything is fantastic and covers all the essentials for efficiency and a successful business!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Real Estate, 11-50 employees
Less than a year
Jan 01, 2023
Rentroom
Rentroom
Pros
Rentroom's online rent payment feature is one of my favorites. It has revolutionized my rent collection process and significantly reduced administrative workload.
Cons
Our integration and the support team provided valuable assistance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali
Real Estate, 11-50 employees
Less than a year
Jan 01, 2023
Huge Help!
Huge Help!
Pros
It enables us to easily monitor payments. The userfriendly app facilitates seamless communication between tenants and our maintenance team.
Cons
Everything is on point. The support team is excellent whenever I encounter any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Real Estate, 11-50 employees
Less than a year
Jan 01, 2023
Effective and easy to use software
Effective and easy to use software
Pros
Rentroom has been a lifesaver for my younger tenant demographic. It simplifies rent payments for them while my partner and I can effortlessly track collections and receive lease renewal reminders. Since adopting Rentroom, I havenot experienced any vacancies.
Cons
Honestly, I don't have any complaints. Rentroom has been able to provide everything I needed from technology and more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Real Estate, 1-10 employees
Less than a year
Jan 01, 2023
Next generation property management software!
Next generation property management software!
Pros
The maintenance tracking feature is excellent. Tenants can submit requests through the app and the maintenance team can access them from their phones and add notes. Additionally Rentroom offers online rent collection and customizable reports/owner statements.
Cons
The only thing I wish was a bit faster is the time it takes for rent to be deposited into our bank account, which typically takes 3- to5 business days.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Real Estate, 1-10 employees
Less than a year
Aug 01, 2022
Rentroom is the best software to manage your properties! Top of the line product yet affordable!
Rentroom is the best software to manage your properties! Top of the line product yet affordable!
Pros
Its hard to choose just one thing. I absolutely love how Rentroom consolidates all the information about our tenants and properties in one place boosting my productivity and efficiency. With over 20 years of experience in student rentals and around 1000 tenants at any given time Rentroom is truly a lifesaver for me!
Cons
Honestly... there's really nothing I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Real Estate, 11-50 employees
Less than a year
Aug 01, 2022
Rentroom Review
Rentroom Review
Pros
I appreciate that Rentroom is a free software with a professional appearance and a range of nice features. They continue to add and update functionalities. If I encounter any issues the team is always responsive and resolves them promptly.
Cons
Since it's a newer company, it seems like they are still figuring things out. The website has some glitches and issues with certain features. Some features are more challenging to use than they should be. I wish there were more editing options because once you enter information it's difficult to change. Overall it is a great software, but there are small aspects within the software that can be frustrating. I believe these issues will be resolved and become easier to use over time.
Ease of use
5
Value for money
10
Customer Support
10
Functionality
7
Tanner
Real Estate, 1-10 employees
Less than a year
Feb 01, 2020
A Great Program Improving Frequently
A Great Program Improving Frequently
Pros
The app is constantly evolving and improving, which I find impressive. I have particularly enjoyed the recent additions such as the Ledger tab. The tenant app offers a straightforward experience while the browser functions for administrators/landlords are robust. Rentroom has simplified the monthly cash reconciliation process, and exporting data to Excel is a breeze. The maintenance request feature allows us to efficiently coordinate repairs. Overall Rentroom has consolidated many of our property management functions into one program, greatly assisting us.
Cons
The reporting capabilities of Rentroom appear to be limited. Visually there are unappealing elements such as dates being displayed in a "YYYY-MM-DD" format. Tenants who don't use Rentroom still need to be managed within Rentroom, requiring the manual entry of cash receipts received outside of Rentroom (e.g check, wire, cash, etc)
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Matthew
Real Estate, 1-10 employees
Less than a year
Feb 01, 2020
Great Solution for Simpliyfing Property Management
Great Solution for Simpliyfing Property Management
Pros
I'm currently in the onboarding phase and the team has been incredibly helpful and attentive to our companys needs. Their quick response time and willingness to customize the product to suit our requirements have been fantastic.
Cons
We are eagerly anticipating going live and being able to offer all the benefits that Rentroom provides to our tenants.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Accounting, 1-10 employees
Less than 6 months
May 01, 2019
Great Solution for Owner Operators
Great Solution for Owner Operators
Pros
The interface is extremely simple easy to use and I was able to set it up in less than 30 minss thanks to its intuitive backend. My tenants love the mobile app, and the push button notifications make communication a breeze. This has also reduced late payments and allowed us to close our books ahead of schedule.
Cons
For our level of expertise with 90 units it had everything we needed.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robert
Real Estate, 11-50 employees
Less than a year
Apr 01, 2019
Filters
I live Rentroom
I live Rentroom
Pros
Rentroom is perfect for me when it comes to landlord software. It strikes an ideal balance between affordability and functionality, making it an excellent choice on a budget. With Rentroom, I get a comprehensive range of features that won't break the bank.
Cons
I cannot think of anything. I absolutely adore using Rentroom. It has truly elevated my company to new heights.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Capital Markets, 11-50 employees
Less than a year
Jun 01, 2023
Great Product
Great Product
Pros
I must give a special mention to Rentroom's customer support team because they truly impressed me. They were incredibly responsive, always there when I had questions or concerns. And let me tell you, they are extremely knowledgeable! They provided me with prompt and valuable solutions, ensuring my software experience was seamless. It's such a relief to have that level of support when dealing with something as crucial as rental management. Hats off to Rentroom for their exceptional customer service!
Cons
Nothing comes to mind; the services they offer are absolutely perfect for my business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emmett
Real Estate, 1-10 employees
Less than a year
Jun 01, 2023
Extremely disappointed with this shady company. Do not give them your money.
Extremely disappointed with this shady company. Do not give them your money.
Pros
I didn't find anything noteworthy. The other reviews are probably fake since they lack any redeeming qualities.
Cons
Unfortunately I recently had a disappointing experience with Rentroom. This property management software company left me deeply unsatisfied due to their underwhelming capabilities and deceptive practices. I strongly advise everyone to avoid Rentroom and their software at all costs! The onboarding process initially seemed helpful and collaborative but I later discovered it was because their software lacked capabilities, so they had to compensate on the back-end. My main contact made promises about certain features that turned out to be false. In retrospect it seems he likely made those promises just to make a sale. The initial attentive and supportive service completely disappeared afterward. Lastly I requested support team to cancel my subscription (since they don't provide a link or option to do it yourself in your account), but despite his assurance that he would cancel it, I was still charged $75 in April and May. Overall, it seems they are a struggling software company resorting to unethical sales practices to make any income they can. I am not sure why they would treat me this way when I have clear documentation to submit a claim or complaint. I strongly advise avoiding this company and their software!
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Earl
Real Estate, 1-10 employees
Less than 6 months
May 01, 2023
Fanatical Support
Fanatical Support
Pros
Over time, I anticipate the software will improve. In fact, I notice small updates on a weekly basis. What I appreciate most about my experience with Rentroom is the dedicated support team, with whom I collaborate weekly to maximize the platforms potential.
Cons
The only issue I have now is related to the timing of my distributions, the visibility of rent income after those distribution dates, and the ability to quickly pay it out at the end of the month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Christopher
Real Estate, 1-10 employees
Less than 6 months
May 01, 2023
Rent room is the best!!!
Rent room is the best!!!
Pros
Simple to navigate, effortless payments, and prompt resolution of concerns, very responsive.
Cons
I have no issues so far with Rentroom I think it's fantastic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liana
Hospital & Health Care, 1-10 employees
Less than a year
Mar 01, 2023
Great software!
Great software!
Pros
The platform is a breeze to use for me and other users! I wholeheartedly recommend it due to its accessibility effective communication,and overall outstanding experience.
Cons
Is there any way to integrate with other platforms that users might be utilizing?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Marketing and Advertising, 1-10 employees
More than a year
Mar 01, 2023
Review
Review
Pros
The interface was aesthetically pleasing during my usage.
Cons
The cost was too high for me to afford while I was using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis
Hospitality, 1-10 employees
N/A
Mar 01, 2023
Rentroom is reliable & user-friendly property management software.
Rentroom is reliable & user-friendly property management software.
Pros
One of the standout features is the tenant app, which enables tenants to easily make payments, view their payment history, and submit maintenance requests. The payment process is straightforward and secure, making it effortless for tenants to manage their rent payments without any trouble. Overall Rentroom is an excellent choice for landlords seeking a reliable and intuitive property management software.
Cons
I can't think of any downsides when it comes to Rentroom. I am extremely satisfied with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Human Resources, 11-50 employees
Less than a year
Mar 01, 2023
Rentroom Review
Rentroom Review
Pros
It's fantastic and incredibly easy to use for both myself and my tenants. It handles everything in a highly organized manner, especially with online rent collection. I am thrilled to no longer rely on checks.
Cons
None I think its excellent! Previously, I had to collect checks, and it was a nightmare.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Financial Services, 11-50 employees
More than a year
Feb 01, 2023
Rent Room
Rent Room
Pros
Rentroom is an exceptional property management software program that I have been using for quite some time now. One of the aspects I adore most is the communication features. The platform makes it incredibly simple to connect with tenants and keep track of any issues or concerns they may have. The messaging system is intuitive and easy to use allowing me to effortlessly send updates or announcements to all my tenants at once.
Cons
No complaints so far, I haven't encountered any issues with the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Real Estate, 51-100 employees
More than a year
Jan 01, 2023
Rentroom Online Property Management
Rentroom Online Property Management
Pros
Rentroom offers a range of features that automate many of the tasks that would otherwise consume a significant amount of my time. For instance, the automated rent reminders have eliminated the need for manual reminders to tenants every month. Additionally, the capability to accept online payments has reduced the time spent collecting and recording rent payments.
Cons
I can't find any drawbacks with this software. I absolutely adore it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harrison
Real Estate, 1-10 employees
More than a year
Jan 01, 2023
Amicus Properties
Amicus Properties
Pros
The software includes several purpose built features such as automated rent reminders and the ability to accept online payments. The platform also allows me to easily track which tenants have paid and who has not simplifying follow-up with anyone behind on their rent.
Cons
No drawbacks. Rentroom has been exceptional in every aspect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam
Real Estate, 11-50 employees
More than a year
Jan 01, 2023
Remove the Headaches of Property Management
Remove the Headaches of Property Management
Pros
The communication center makes it incredibly easy to send bulk texts and emails, and the maintenance portal provides an effective way for our team and residents to track and communicate issues.
Cons
Occasionally, there are difficulties when linking bank accounts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Real Estate, 1-10 employees
More than a year
Jan 01, 2023
Great Software!
Great Software!
Pros
I have been using Rentroom for approximately six months now and Iam really pleased with it. Running reports is extremely straightforward. There is a wide selection of reports to choose from, and I can export them to CSV or PDF with just a few clicks. These reports are well structured and easy to comprehend, providing valuable insights into the performance of my rental properties. Overall Rentroom has been tremendously helpful.
Cons
I can't think of anything negative. The software does it all.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Real Estate, 1-10 employees
Less than a year
Jan 01, 2023
Great Resource for Tenant Management
Great Resource for Tenant Management
Pros
Rentroom has been an invaluable asset to our student housing property management business. We appreciate the ease of accessing tenant information whenever necessary, the option for tenants to make payments through the app, and the ability to communicate effortlessly with them in various ways. The customer service is quick to respond to questions, provide software guidance,and listen to feedback Thank you
Cons
Sometimes, changes or updates are implemented without any prior notice or explanation of how to perform the modified task.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Real Estate, 1-10 employees
More than a year
Jan 01, 2023
Best in the business!
Best in the business!
Pros
This software is incredibly intuitive and has saved me a significant amount of time.
Cons
Currently, there are no downsides to the software. It fulfills all my management needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emory
Real Estate, 1-10 employees
Less than a year
Jan 01, 2023
Stephen Rocchio Review
Stephen Rocchio Review
Pros
I was attracted to Rentroom because of its leasing capabilities. I can effortlessly create and send digital lease agreements to tenants for signing and conveniently store and access the signed agreements electronically. This simplifies the leasing process, eliminating the need for paper copies and ensuring everything is well-organized and easily accessible on the app/website.
Cons
To my knowledge, there aren't many integrations with other apps or software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
Real Estate, 11-50 employees
More than a year
Jan 01, 2023
Rentroom Review - Amicus Properties
Rentroom Review - Amicus Properties
Pros
One of Rentrooms standout features is the ability to generate and send professional invoices and receipts to tenants. This has made payment tracking a breeze and removed the need for manual invoicing. Additionally Rentroom offers a robust reporting tool that allows me to quickly access essential information about my properties and tenants. It has been immensely beneficial for tracking rental performance and making informed business decisions. Overall Rentroom has proven to be an invaluable tool for managing my rental properties. It has enhanced tenant communication,streamlined payment processing and invoicing and provided valuable insights into rental performance. I highly recommend it to any property manager seeking operational improvement.
Cons
N/A! Everything is fantastic and covers all the essentials for efficiency and a successful business!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Real Estate, 11-50 employees
Less than a year
Jan 01, 2023
Rentroom
Rentroom
Pros
Rentroom's online rent payment feature is one of my favorites. It has revolutionized my rent collection process and significantly reduced administrative workload.
Cons
Our integration and the support team provided valuable assistance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali
Real Estate, 11-50 employees
Less than a year
Jan 01, 2023
Huge Help!
Huge Help!
Pros
It enables us to easily monitor payments. The userfriendly app facilitates seamless communication between tenants and our maintenance team.
Cons
Everything is on point. The support team is excellent whenever I encounter any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Real Estate, 11-50 employees
Less than a year
Jan 01, 2023
Effective and easy to use software
Effective and easy to use software
Pros
Rentroom has been a lifesaver for my younger tenant demographic. It simplifies rent payments for them while my partner and I can effortlessly track collections and receive lease renewal reminders. Since adopting Rentroom, I havenot experienced any vacancies.
Cons
Honestly, I don't have any complaints. Rentroom has been able to provide everything I needed from technology and more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Real Estate, 1-10 employees
Less than a year
Jan 01, 2023
Next generation property management software!
Next generation property management software!
Pros
The maintenance tracking feature is excellent. Tenants can submit requests through the app and the maintenance team can access them from their phones and add notes. Additionally Rentroom offers online rent collection and customizable reports/owner statements.
Cons
The only thing I wish was a bit faster is the time it takes for rent to be deposited into our bank account, which typically takes 3- to5 business days.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Real Estate, 1-10 employees
Less than a year
Aug 01, 2022
Rentroom is the best software to manage your properties! Top of the line product yet affordable!
Rentroom is the best software to manage your properties! Top of the line product yet affordable!
Pros
Its hard to choose just one thing. I absolutely love how Rentroom consolidates all the information about our tenants and properties in one place boosting my productivity and efficiency. With over 20 years of experience in student rentals and around 1000 tenants at any given time Rentroom is truly a lifesaver for me!
Cons
Honestly... there's really nothing I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Real Estate, 11-50 employees
Less than a year
Aug 01, 2022
Rentroom Review
Rentroom Review
Pros
I appreciate that Rentroom is a free software with a professional appearance and a range of nice features. They continue to add and update functionalities. If I encounter any issues the team is always responsive and resolves them promptly.
Cons
Since it's a newer company, it seems like they are still figuring things out. The website has some glitches and issues with certain features. Some features are more challenging to use than they should be. I wish there were more editing options because once you enter information it's difficult to change. Overall it is a great software, but there are small aspects within the software that can be frustrating. I believe these issues will be resolved and become easier to use over time.
Ease of use
5
Value for money
10
Customer Support
10
Functionality
7
Tanner
Real Estate, 1-10 employees
Less than a year
Feb 01, 2020
A Great Program Improving Frequently
A Great Program Improving Frequently
Pros
The app is constantly evolving and improving, which I find impressive. I have particularly enjoyed the recent additions such as the Ledger tab. The tenant app offers a straightforward experience while the browser functions for administrators/landlords are robust. Rentroom has simplified the monthly cash reconciliation process, and exporting data to Excel is a breeze. The maintenance request feature allows us to efficiently coordinate repairs. Overall Rentroom has consolidated many of our property management functions into one program, greatly assisting us.
Cons
The reporting capabilities of Rentroom appear to be limited. Visually there are unappealing elements such as dates being displayed in a "YYYY-MM-DD" format. Tenants who don't use Rentroom still need to be managed within Rentroom, requiring the manual entry of cash receipts received outside of Rentroom (e.g check, wire, cash, etc)
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Matthew
Real Estate, 1-10 employees
Less than a year
Feb 01, 2020
Great Solution for Simpliyfing Property Management
Great Solution for Simpliyfing Property Management
Pros
I'm currently in the onboarding phase and the team has been incredibly helpful and attentive to our companys needs. Their quick response time and willingness to customize the product to suit our requirements have been fantastic.
Cons
We are eagerly anticipating going live and being able to offer all the benefits that Rentroom provides to our tenants.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Accounting, 1-10 employees
Less than 6 months
May 01, 2019
Great Solution for Owner Operators
Great Solution for Owner Operators
Pros
The interface is extremely simple easy to use and I was able to set it up in less than 30 minss thanks to its intuitive backend. My tenants love the mobile app, and the push button notifications make communication a breeze. This has also reduced late payments and allowed us to close our books ahead of schedule.
Cons
For our level of expertise with 90 units it had everything we needed.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robert
Real Estate, 11-50 employees
Less than a year
Apr 01, 2019