Meri W.
Hospitality, 1-10 employees
More than a year
“One stop shop for properties”
Pros
Using it is very easy especially with the package options available. Plus it works as a one stop shop for managing a property and the Red Carpet service is a really valuable bonus.
Cons
The only thing I'd really want added is the ability to manage multiple properties from a single dashboard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beth S.
Hospitality, 1-10 employees
More than a year
“exceptional company”
Pros
After more than 25 years of using ResNexus, I can say they've been an outstanding company to work with. The software is excellent and their customer support has always been amazing. One thing that really meant a lot was that they cared enough to send a representative out to our relatively small area in the Outer Banks of North Carolina to make sure we were getting the most out of the system. That visit was incredibly helpful. He spent plenty of time with us and walked us through some important features we hadn't been fully using.
Cons
Honestly I don't have any complaints about�it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria T.
Hospitality, 1-10 employees
Less than a year
“Saved me hundreds of hours”
Pros
From day one, our support representative has been an incredible representative for this company. His customer service has really impressed me. ResNexus has saved me hundreds of hours and helped my lodging business become more successful. Currant Ridge in Alaska truly appreciates him. So if you are considering booking software, this is absolutely the one to choose.
Cons
I still haven't come across anything negative to say about�it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly B.
Hospitality, 1-10 employees
Less than a year
“Helps me stay calm”
Pros
Whenever I need help, the team always help and is amazing. If I am stressed or in a panic, they always helps me calm down and feel reassured.
Cons
Some of the help videos covering topics I need are out of date.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alyce
Hospitality, 1-10 employees
Less than 6 months
“Goes above and beyond always”
Pros
Cody and the whole team have been amazing. They consistently go above and beyond to make sure we're taken care of.
Cons
It�does get glitchy from time to time but overall I am still very happy with�it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jill A.
Hospitality, 1-10 employees
More than a year
“offer the best support service”
Pros
ResNexus has been an excellent booking platform for us. The customer service is truly unmatched. Whenever we call, we're able to reach a real person who takes the time to walk us through any questions or issues and that kind of support is incredibly valuable when you're managing a business.
Cons
There's really nothing to mention here in terms of dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10