Last Updated
Overview
ResNexus combines property management, booking, and revenue tools into one platform, helping hospitality businesses cut costs and boost direct reservations. Though feature depth can feel overwhelming initially, the dedicated ‘Red Carpet Service’ bridges the gap. If you want a system that grows with your business, ResNexus is worth considering.
Overall Rating
Based on 41 users reviews
4.8
Rating Distribution
Positive
98%
Neutral
0%
Negative
2%
Starting Price
Custom
ResNexus Specifications
- Maintenance Requests
- Property Accounting
- Document Management
- Expense Tracking
What Is ResNexus?
ResNexus is a cloud-based, all-in-one property and reservation management system designed for small to midsize hospitality businesses. It integrates a Property Management System (PMS), a commission-free online booking engine, a channel manager for Online Travel Agencies (OTAs), and revenue management tools into a single platform. The software's primary goal is to streamline daily operations, increase direct, commission-free bookings, and reduce the risk of double bookings to enhance profitability.
ResNexus Pricing
Businesses can choose from the following ResNexus price plans:
- Essentials
- Professional
- Premier
Disclaimer: The pricing is subject to change.
ResNexus Integrations
The software supports integration with a variety of third-party systems, including:
- Airbnb
- Booking.com
- Paypal
- QuickBooks
- Google Hotel Ads
Who Is ResNexus For?
ResNexus is designed for businesses in the hospitality industry. It is typically used by:
- Hotels
- Vacation rentals
- Bed and breakfasts
- Marinas
Is ResNexus Right For You?
If you’re looking for a hospitality management solution that goes beyond basic reservation handling, ResNexus could be an excellent choice. By automating key tasks like booking confirmations, payment processing, and availability tracking, the platform helps you save time while delivering a smoother guest experience.
What sets ResNexus apart is its focus on business growth. Beyond day-to-day operations, it offers marketing features like automated email campaigns, loyalty programs, and search engine optimization support to boost bookings and customer retention.
Still doubtful if ResNexus software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ResNexus Features
Property Management System (PMS)
The centralized dashboard provides a comprehensive view of all reservations, reducing double bookings and simplifying daily operations. It includes tools for front desk management, housekeeping coordination through notes, and viewing bookings from a single, easy-to-use reservation calendar with drag-and-drop functionality for enhanced operational control.
Online Booking Engine
This feature offers a visually appealing and intuitive interface for guests, designed to maximize direct, commission-free bookings. It supports large imagery, detailed descriptions, and a unique capability that allows guests to shop by specials or packages first before selecting a room, creating a superior guest shopping experience.
Channel Manager
This tool syncs rates and availability across top Online Travel Agencies (OTAs) like Expedia, Booking.com, and Airbnb in real-time. This direct connection helps properties expand their market reach and attract more guests while preventing overbookings and maintaining rate parity across all channels.
Pros And Cons of ResNexus
Pros
Highly customizable booking engine
Flexible email notifications
Exceptional onboarding support
Cons
Limited mobile app functionality
May require initial training
ResNexus Reviews
Total 41 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars12%
3
Stars0%
2
Stars0%
1
Stars2%
Share your experience
Hospitality, 1-10 employees
More than a year
“helps hotels grow”
Pros
One of the best parts of using it has been the customer service. Their team really knows the details of the industry and offers subject-matter expertise that can genuinely help hotels grow and scale.
Cons
The booking engine interface feels a bit dated and could definitely use a refresh. I'd also like to see them add support for meta ads.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Hospitality, 11-50 employees
More than a year
“Helped transition from phone to online”
Pros
Back in 2018, we were still running the business almost entirely by phone and mail so moving to an online booking system felt like a big leap. This tool really helped us make that transition by giving us the best way to manage reservations, create retail items and stay in touch with guests. Their customer support team has also been incredibly helpful throughout the time we have been using the platform.
Cons
Getting everything moved online was definitely challenging in the beginning. Since we are a Canadian business, we have also run into a few complications with payment processing because�it�is primarily built around USD and U.S. payment methods. Options like e-transfer, along with the fact that we don't use pennies, have forced us to come up with some workarounds but whenever those issues came up, their team was always there to help us figure things out.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Hospitality, 1-10 employees
Less than a year
“support win me over”
Pros
Having reliable support has been the best part for me. My dedicated hospitality contact is always on point as he is knowledgeable, friendly and quick to fix whatever issue comes up. I also really like the reports I can pull up with just the push of a button.
Cons
The biggest downside is the credit card processing cost. As a small business owner,�it�takes a pretty large bite out of my paycheck.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does ResNexus offer?
ResNexus offers phone and email support.
Does ResNexus offer an API?
The vendor hasn’t provided details about an API availability.
What other apps does ResNexus integrate with?
ResNexus integrates with major OTAs like Airbnb and Expedia, payment processors like PayPal, and accounting software like QuickBooks.
What types of pricing plans does ResNexus offer?
The vendor offers multiple plans, including Essentials, Professional, and Premier. These plans are available on custom pricing. Get in touch for a tailored ResNexus cost estimate.
Who are the typical users of ResNexus?
ResNexus features are typically used by hotels, marinas, bread and breakfasts, and vacation rentals.
What languages does ResNexus support?
ResNexus software is primarily available in English.
Does ResNexus offer a mobile app?
Yes, ResNexus has a mobile app for both iOS and Android devices.