Total 121 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

29%

3

Stars

11%

2

Stars

4%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

J

Jimmy

Real Estate, 1-10 employees

Less than a year

4.0
February 2017

Good product.

Pros

The ability to collect rent online and maintain constant communication with tenants is appealing.

Cons

It took longer than expected to navigate and explore all the functions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

Denver

Real Estate, 1-10 employees

Less than 6 months

4.0
January 2017

Great Product

Pros

This product does exactly what it promises. It's nice and simple to use. It saves valuable time that would otherwise be wasted on organizing finances.

Cons

In the beginning, it caused confusion, but once I got a grip on the software, it became simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Christina

Real Estate, 1-10 employees

Less than 6 months

4.0
January 2017

Free for your first property!

Pros

It's free for one property and has low monthly rates for multiple properties. It allows for tenant billing and ACH payments, as well as document storage.

Cons

It could be a little easier to navigate, in my opinion.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Roberta

Real Estate, 1-10 employees

Less than 6 months

4.0
December 2016

Simple

Pros

It's a simple tool that I use on a daily basis.

Cons

I would appreciate more help on where to put the "security deposits" and rent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Maria

Commercial Real Estate, 1-10 employees

Less than 6 months

5.0
December 2016

Best product for your money

Pros

It offers online rent payments, tenant and vendor reports, income and expense reports, rent roll, and more.

Cons

Parking fees and any other fees have to be compiled in one rent payment. It doesn't allow for breaking it up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Ty

Real Estate, 1-10 employees

Less than 6 months

5.0
December 2016

Great software, Why over pay?

Pros

It's easy to use, affordable, and has excellent customer support. The tenant and owner reports are highly beneficial.

Cons

Unfortunately, it doesn't have smartphone access at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charles

Real Estate, 1-10 employees

Less than 6 months

4.0
December 2016

Great Software and Easy to Use

Pros

I can access this software from anywhere via the internet, eliminating the need to have my computer with me at all times.

Cons

Sometimes, it is sluggish when trying to click from one portal to the next.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

G

Gabriel

Real Estate, 1-10 employees

Less than 6 months

3.0
December 2016

Property Management Software Solution

Pros

It's cloud based and boasts excellent customer support.

Cons

The site is not friendly for mobile users. I would love to see an app developed. There are limited options for customization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

Z

Zalmen

Commercial Real Estate, 1-10 employees

Less than 6 months

5.0
December 2016

Excellent Program!!

Pros

It's easy to use.

Cons

I can't divide rent checks by roommate, which would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

C

Connor

Commercial Real Estate, 1-10 employees

Less than 6 months

5.0
November 2016

Property Management

Pros

It's extremely simple to use. Very simple.

Cons

I don't have any concerns or issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sherry

Real Estate, 1-10 employees

Less than 6 months

4.0
October 2016

Happy wih the simplicity of the product use.

Pros

It's an excellent value for my money.

Cons

Personally, I feel that the cost starts out really good. However, I have noticed that they offer some other products for the higher tiers that are not available in the lower ones.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

D

DIANNA

Real Estate, 1-10 employees

Less than 6 months

5.0
October 2016

USER FRIENDLY PROPERTY MANAGEMENT SOFTWARE

Pros

This program is userfriendly, making it incredibly easy for me and my property owners to understand. They appreciate how clear everything is when I list it for them.

Cons

I haven't come across any issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gary

Commercial Real Estate, N/A employees

Less than a year

4.0
September 2016

Used for the last 8 Months

Pros

The telephone support for any questions I have about using the product is outstanding.

Cons

I have experienced a few glitches in the software. For example, I am unable to split expenses over more than one property without having to make the division allocation and then pull up each property to make the entry. I have inquired about modifying the program, which is essentially from an old Quicken Property Management program, but I was informed that there is not a great demand for this change. I wonder if the users are even aware of the possibility?

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Alexa

Real Estate, N/A employees

Less than 6 months

4.0
September 2016

good product for busy people

Pros

They put effort into making the program accessible for everyone.

Cons

I believe an upgrade will make it even better, making it the best among the rest.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

A

Alex

Commercial Real Estate, 1-10 employees

Less than 6 months

4.0
September 2016

Very Happy with moments of frustration.

Pros

The interface is clean and easy to use. The customer support is phenomenal, even available on weekends. The pricing is very reasonable.

Cons

There are a few areas that could be improved: 1. There is no way to send a tenant a direct invoice. 2. Accounting for the return of the security deposit and making deductions is almost impossible. 3. The online payment module is not fully integrated with the tenant info; if you enter a rent increase starting in 2 months, a higher payment will be taken out the next month??

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

K

Kim

Real Estate, 1-10 employees

Less than 6 months

5.0
September 2016

Software advice lead us to purchase SimplifyEm for our business

Pros

Although we haven't started using SimplifyEm yet, we plan to set it up in November 2016 for a January 2017 launch. We committed to a threeyear plan based on the software advice we received. They recommended three companies that they believed would work for our business, saving us the hassle of contacting numerous companies. I reached out to the three recommended companies, assessed their offerings and prices, and ultimately decided that SimplifyEm would be the best fit. They made the search for a software company much less burdensome.

Cons

There is nothing about it that I do not like. The support team was very prompt in helping me select the software. They even followed up to see if I had any questions or needed further assistance in selecting a different software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amy

Commercial Real Estate, 11-50 employees

Less than a year

4.0
September 2016

Great Advice, great software

Pros

It's extremely easy to use with a clear presentation. I can effortlessly view multiple units at once.

Cons

When I input the details of the payment in the notes section, something happens with the formatting. For example, instead of symbols (which I use when putting in dates), it changes them to "n" and other weird things. I have had to modify the way I input information. Additionally, when people are behind on payments, if I input the actual payment date, it applies to the month the payment was received (e.g., if someone pays me on August 8th for July rent, using the date of payment will only apply it to August). So, I have to use the notes section to indicate when the payment was actually made.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

G

Grace

Real Estate, 1-10 employees

Less than 6 months

5.0
September 2016

Review of SimplifyEm Program - Recent purchase

Pros

I'm new to the product, but so far, it seems to provide great value. We're a small operation in need of significant organization and recordkeeping, and this product appears to meet our needs precisely. I inputted data over the weekend, and it was surprisingly simple I was able to do it all on my own.

Cons

The go back option is a little tricky. I needed to go back to the previous screen, and I had to figure out a workaround. It's probably an operator issue; I just need to learn the program better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amy

Real Estate, 1-10 employees

Less than 6 months

4.0
September 2016

Keeps getting better

Pros

The support is excellent, easy to understand, and the team is incredibly patient.

Cons

Initially, getting started was very confusing. However, once I contacted support, they helped me get started, and now it's a breeze.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

L

LINHDOW

Commercial Real Estate, 1-10 employees

Free Trial

5.0
August 2016

Great product!

Pros

The customer support and support team are outstanding! They're always there when I need them.

Cons

There is nothing that I would change. I found it easy to use, and the program was very userfriendly It makes sense.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10