Total 168 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

29%

3

Stars

9%

2

Stars

7%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

V
Veronica

Real Estate, 11-50 employees

Less than a year

5.0

exelent

Pros

The AR report and tenant ledger have been instrumental in efficiently managing the property.

Cons

As I'm still learning about Yardi, I haven't come across anything that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Molley

Real Estate, 1-10 employees

Less than 6 months

4.0

My Yardi Experience

Pros

Managing maintenance and processing bills and payments to vendors is a breeze.

Cons

I'm still in the learning process, but I wish finding past maintenance work orders was more convenient. It would be great if I could search for work order numbers regardless of their completion status, without relying on filters.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M
Mandie

Commercial Real Estate, 11-50 employees

Less than a year

4.0

Yardi Breeze Fan!

Pros

It's incredibly easy to use, with everything conveniently located in one place for maintenance requests, property management, marketing, leasing, and applications.

Cons

When tenants give notice, I need to move them before listing the unit for lease.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M
Megan

Real Estate, 1-10 employees

Less than 6 months

5.0

Using Yardi

Pros

The seamless integration with other sites is effortless. I'm particularly impressed with the maintenance app that I downloaded, allowing me to manage maintenance tasks even when I'm away from the office.

Cons

It would be helpful to have a bulk option for changing email addresses for new property managers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

E
Erika

Real Estate, 11-50 employees

Less than a year

5.0

User friendly

Pros

Navigating the software for various aspects of property management is a breeze. The reports can be easily exported to other applications.

Cons

Rent Cafe can be enhanced by providing confirmation for newly registered tenants' banking information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Steven

Real Estate, 1-10 employees

Less than a year

5.0

yardi Breeze Premier

Pros

It covers all the essential areas like accounting, reporting, tenant management, and vendor management.

Cons

The level of involvement required to transition to Yardi is significant.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L
Lisa

Real Estate, 1-10 employees

More than a year

5.0

Easy of use and great product for the money!

Pros

The dashboard is hands down the simplest and most user-friendly interface I've come across.

Cons

Certain accounting aspects pose difficulties due to inadequate management fee tracking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Randall

Commercial Real Estate, 1-10 employees

Less than a year

5.0

Great Software for Smaller Firms

Pros

Yardi Breeze makes it a breeze for me to track my tenants' rent payments, delinquencies, and maintenance requests, all from my home screen. I receive notifications for every payment or request, enabling me to track and assign tasks quickly and efficiently. Moreover, it provides a solid foundation for financial reporting to my clients. The ability to chat with a Yardi representative for any inquiries I may have is absolutely invaluable.

Cons

There are some basic formatting features that I wish were available in the Breeze basic function, similar to Breeze Premier. Other than that, Breeze works great for my small company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lydia

Real Estate, 11-50 employees

Less than 6 months

5.0

Getting Set Up with Yardi Breeze

Pros

Although we are still in the setup phase, there are already several positive aspects I can share about Yardi. The pricing is excellent, falling in the middle range or lower compared to similar software. The customer service has been outstanding, clearly demonstrating that Yardi values and listens to customer feedback. So far, the setup process has been relatively easy, and the help center is an amazing resource.

Cons

So far, I haven't encountered any major issues. However, I expect there will be a learning curve along the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Heather

Real Estate, 11-50 employees

Less than a year

4.0

Mostly a good experience

Pros

The ease with which routine tasks can be completed within the program is undoubtedly the best feature. Navigating through the program is a breeze, and the available support options are excellent. I particularly appreciate the live chat feature and the help center.

Cons

The implementation process was much more labor-intensive than I anticipated. I led our team through this process, and we invested numerous hours to implement the program across our entire portfolio. Thankfully, we received continuous support from the Breeze implementation team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Carmela

Real Estate, 1-10 employees

Less than a year

4.0

Easy to Use

Pros

The software is incredibly user-friendly, making for an easy transition from Breeze to Premier.

Cons

After implementation, there is a lack of live customer support.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

B
Blake

Commercial Real Estate, 1-10 employees

Less than a year

4.0

Blake Smith Yardi Breeze Review

Pros

The visually appealing aesthetics contribute to the overall ease of use. When onboarding interns or new colleagues, they quickly grasp how to utilize Breeze.

Cons

Some items are challenging to locate, but fortunately, the help tool is extremely user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M
Michael

Real Estate, 1-10 employees

More than a year

5.0

Software that's actually a Breeze

Pros

It's easy to use and has all the necessary functionality to be among the top choices.

Cons

I genuinely have no specific dislikes about Breeze.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jessica

Real Estate, 1-10 employees

Less than 6 months

5.0

Property Manager

Pros

The system is intuitive, and the online chat support is a game changer.

Cons

There isn't much to dislike. Yardi Breeze has significantly simplified my daily tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrea

Real Estate, 1-10 employees

Less than a year

4.0

Small Town Breeze

Pros

Yardi is a one-stop shop for all the needs of my small-town business. Everything related to tenants, properties, or investors is easily accessible at our fingertips. No more digging through paperwork or files!

Cons

We need a comprehensive app that caters to all users. The web-based site is not user-friendly when I'm working in the field.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L
Lynn

Real Estate, 1-10 employees

More than a year

1.0

They lie to you just like every other software company

Pros

There is absolutely nothing that I like about your product! It was a disaster compared to AppFolio!

Cons

When I purchased this software, I was told it was very similar to Appfolio, developed by people who left Appfolio. That turned out to be untrue! It is nothing like Appfolio! It's difficult to learn and shouldn't be. I was assured that I could give a 30-day notice anytime, which was the main reason I chose them. However, when it was time to leave because I sold my rentals, I had to choose between paying until July or buying out the contract, which I was told I didn't have! At least Appfolio had user-friendly software. It seems whoever developed this software has no experience managing rentals.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

3

M
Michelle

Real Estate, 11-50 employees

Less than 6 months

5.0

A Breath of Fresh Air

Pros

I love having the vacancy rate and Open AR widgets right on the dashboard. I'm also excited to utilize the resident screening feature.

Cons

We find Breeze to be slightly restrictive compared to Genesis in terms of customization and usability. While some fail-safes are beneficial, we are still adapting to the changes. I believe the growing pains will ultimately be worth the effort.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

J
Jeff

Real Estate, 1-10 employees

Less than 6 months

1.0

Seemingly Fraudulent Cancellation Practices

Pros

Unfortunately, there is nothing positive to say. The software is very challenging to use, while there are much more user-friendly options available.

Cons

The cancellation process has been a nightmare. I attempted to contact customer support and four other individuals via email to cancel, but each one redirected me to someone else.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

K
kirk

Real Estate, 1-10 employees

More than a year

5.0

Yardi has helped our business grow

Pros

It's incredibly user-friendly, making onboarding new employees and accountants a breeze, all while retaining the full accounting capabilities of other Yardi software. It excels in payment processing and offers a tenant portal for streamlined payment and maintenance communication.

Cons

I'm trying hard to come up with a complaint, but I can't think of any.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Caitlin

Real Estate, 1-10 employees

Less than 6 months

3.0

Simple but has essential features

Pros

Yardi Breeze is relatively easy to learn and provides abundant options to assist in property management. The comprehensive reporting and simple format are particularly noteworthy.

Cons

Yardi Breeze lacks a notes or memo section under tenants. Unlike other Yardi Property Management software, I can't select a tenant under eviction. Importing ledgers into tenant accounting requires manual entry of every charge and payment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8