Yardi Breeze Reviews

Pros

Yardi is incredibly user-friendly, allowing me to keep everything up to date. Whenever I have questions about a resident, I can quickly find the relevant information.

Cons

When I have a question and seek help through chat, I often receive conflicting answers.

Pros

This is an excellent addition to Yardi's lineup for small to mid-sized real estate clients. The implementation team was great, and the customer service is exceptional. I highly recommend this product to our clients.

Cons

Some features can be too complex for certain clients, but overall, it's the most well-structured accounting program on the market.

Pros

I appreciate having all my properties within the same accounting system. It makes it much easier for me to determine which property a tenant is associated with when they call.

Cons

I didn't enjoy the implementation process. It was challenging to get through, but now that I've successfully set up and started using the product, I'm enjoying it.

Pros

Yardi is incredibly easy to use and provides all the necessary tools for managing both commercial and residential properties. They offered competitive pricing compared to other software options, and the benefits they provide far exceed those of their competitors. I love the chat feature for assistance!

Cons

The tenant rent cafe in the residential module sometimes encounters issues when setting up new tenants.

Pros

Everything I need is conveniently accessible in one place, making life much easier.

Cons

There is a lot of information to learn and many moving pieces.

Pros

I find the software to be straightforward and to the point. It encompasses all the essential reports necessary for running a property management company.

Cons

It would be great to have the option for auto-charging property management fees on the P&L. This would make it easier to generate P&Ls at the end of each month.

Pros

The software is user-friendly, and I can seamlessly navigate through different tabs.

Cons

Unfortunately, I'm unable to transfer data from other Yardi products after the conversion.

Pros

I value the software's ease of use and the organized workflow it provides. It keeps everything well-structured. Additionally, it offers a convenient platform for tenants to submit work orders, view their payables, and make payments.

Cons

One minor drawback is the lack of a dedicated app for the software. While they claim that the mobile web interface is sufficient, it would be nice to have a dedicated portal, especially when communicating via text within the software.

Pros

Overall, the software is easy to use. My building managers have been using it for a year now, and transitioning from Yardi Classic to Yardi Breeze was a smooth process.

Cons

The software would benefit from more updates and additional ways to customize letters.

Pros

The system is easy to learn. Tenants also have the option to pay rent online and access their accounts through Rent Cafe, which reduces the number of calls to our office for assistance.

Cons

It would be fantastic to have an app for our use as well as for tenants to download for Rent Cafe. Using the program on a device other than a computer or tablet feels a bit clunky. Additionally, I would appreciate the ability to easily customize reports.

Pros

Most of us in the company were familiar with Yardi Voyager before. As our company continues to grow, Yardi Breeze Premier served as an excellent starting point for us. There are many similarities to Voyager, making it easy to adapt. Setting up a property in Breeze was extremely simple, even though it had been a while since I last did it. The Help Center and instructional videos are amazing resources. I highly recommend it!

Cons

There are a few features in Voyager that are not available in Yardi Breeze. These differences didn't hinder us from completing our tasks, but they did add a few extra steps. However, overall, the drawbacks are minimal.

Pros

This accounting software is powerful, especially for commercial properties that require reconciling CAM charges.

Cons

A mobile app is lacking, and the user interface is very basic.

Pros

I appreciate the ability to combine statements for multiple properties and have all properties seamlessly managed within the software, without the need to switch between different companies.

Cons

In my opinion, the help feature is difficult to use. Additionally, working with 1099 forms seems complicated and cumbersome.

Pros

Implementing the software was a breeze. It's very intuitive, whether it's setting up teams or other tasks.

Cons

I would appreciate a management company feature that integrates company financials.

Pros

Setting up and using this software was relatively easy for the most part.

Cons

The biggest issue we encounter is random occurrences where saved changes disappear. It's also worth noting that a solid understanding of accounting is necessary to use the software properly.

Pros

The implementation process was excellent. I worked with someone who already had knowledge of the industry.

Cons

While Yardi Breeze still requires a few adjustments, they continuously make updates to improve it.

Pros

It's easy to use and train other employees on.

Cons

The process of setting up bank accounts took almost 2 months, which is a significant turnaround time.

Pros

I believe the software is easily manageable.

Cons

Since it is now web-based, I have concerns about the increased number of steps required. Additionally, using the ledger can be challenging, as receiving a payment sometimes causes issues by incorrectly increasing the amounts owed instead of just the rent.

Pros

Honestly, I've been in the apartment industry for 25 years, and Yardi Breeze is the most unsatisfactory management/accounting software I've ever encountered.

Cons

It lacks the most fundamental reporting functionality. The Income Statement doesn't include GL accounts such as Vacancy or Loss to Lease. This means accountants have to manually enter GL entries for these accounts. How can apartment accounting software neglect to include VACANCY on its income statement?! When I reached out for support, no one I spoke to even knew what Loss to Lease was. It feels like Yardi is a sales organization that uses bait and switch tactics. (We were told we needed to upgrade to access basic functionality!) If we had known that Breeze lacks such essential reporting and accounting features, we would have chosen a different software.

Pros

The software enables online payments for rent collection and sending payments.

Cons

There is no open API available for integrating other products with Yardi.