Total 95 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

27%

3

Stars

8%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

M

Marsha

Real Estate, 51-100 employees

More than a year

5.0
December 2022

Yardi Voyager

Pros

I like how easy-to-use this product is. I'm a fan of its mobile features. The accounting features are robust and can be personalized. You have the option to set up user fields and establish unique characteristics. The customer service is also excellent, and problems are addressed quickly.

Cons

I can't think of anything I like least. The product is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jennifer

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
December 2022

Accounts payable

Pros

Yardi is very intuitive. I employ it for accounting functions, uploading invoices and sending them to the right department manager. Additionally, I have the ability to classify and approve invoices.

Cons

Yardi can be somewhat challenging to learn initially, but after doing the steps a few times, it's easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Janice

Real Estate, 500+ employees

More than a year

4.0
December 2022

YARDI Program Usage

Pros

Easy to select and find what you're looking for, from reports to residents' information.

Cons

Adjusting leases or posting rent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

J

Jasmin

Information Technology and Services, 500+ employees

More than a year

4.0
November 2022

Yardi Voyager - One of best Property management tool

Pros

Simple to use - Functional and practical - Easy navigation - Strong product support - Offers customization and enhancements.

Cons

Occasionally, there are performance issues, making it unsuitable for small enterprises.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

E

Erica

Real Estate, 101-500 employees

More than a year

5.0
November 2022

Great product!

Pros

It is dependable, precise, and web-based.

Cons

Some features can't be accessed due to the purchased package limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kelly

Accounting, 500+ employees

More than a year

5.0
November 2022

Love it!

Pros

It was incredibly simple to use with many customizable features. I've switched software due to a new job, but I miss Yardi and am trying to convince my current company to switch!

Cons

I had trouble reaching Yardi support during a complex project setup. It seemed only one person in our company could contact them for assistance, though I'm not sure why. However, the abundance of training videos and PDFs is very helpful. I also wanted a way to import a long journal entry into the system, but again, only one person was set up to do that possibly a settings issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

S

Steve

Real Estate, 101-500 employees

More than a year

5.0
October 2022

Forward Thinking

Pros

The marketing reporting is thoughtful and accurate. ROI, cost-per, and attribution reporting are all excellent features for marketers and operations.

Cons

In 2019, Yardi lacked some features that would have made it ideal for student properties, but overall, I had a positive experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

Liliana

Real Estate, 11-50 employees

Less than a year

5.0
September 2022

Yardi review

Pros

Very easy to use and computer-friendly.

Cons

There were too many steps involved, and the accounting functionality could be better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bryan

Real Estate, 51-100 employees

More than a year

4.0
September 2022

It's been an industry leader for so long for good reason

Pros

The accounting and ledger capabilities are excellent.

Cons

They still encounter bugs with long-standing features. The user menus aren't very intuitive, and support often provides steps to fix a problem without understanding the function, which is troublesome when fixes involve multiple screens and complex processes.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

L

Leonardo

Real Estate, 500+ employees

More than a year

4.0
September 2022

Yardi, the property management lifesaver

Pros

It organizes entire portfolios and client information securely on an intuitive platform.

Cons

There's a lot of loading time and buffering, sometimes taking a long time for things to open.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Angela

Real Estate, 101-500 employees

More than a year

5.0
September 2022

Highly recommend

Pros

There's not much Yardi can't do. Very detailed, customizable reporting. Excellent customer service.

Cons

The initial setup can be tedious, but Yardi support is very involved in making it as easy as possible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T

Tonya

Real Estate, 500+ employees

More than a year

5.0
September 2022

You don't know what you don't know - until you know.

Pros

While the systems are intricate, with a bit of training, you will soon see how simple they are. The training program (Aspire) is my current favorite, followed by Senior IQ, which provides a comprehensive dashboard of clinical, sales, and financial key indicators.

Cons

The back-end data is often hard to access due to the numerous tables, but Yardi is consistently making improvements to make that data more accessible, like with their product Senior IQ.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

L

Lauren

Real Estate, 500+ employees

More than a year

5.0
August 2022

Miss Yardi

Pros

I loved Yardi! Maybe it's because I had so much experience. It's very simple and the reports are great.

Cons

The appearance is outdated, but that didn't bother me because it was so easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamaula

Real Estate, 500+ employees

More than a year

5.0
August 2022

Easy to Use...Daily Lifesaver

Pros

This product helps ensure my office handles leasing and financials properly for our property.

Cons

The system times out quickly, causing multiple logins throughout the day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lou

Real Estate, 51-100 employees

More than a year

4.0
July 2022

Daily use

Pros

The interface was clear and easy to navigate.

Cons

It didn't integrate well with Entrata, which was something we were hoping for.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

T

Tracye

Internet, 500+ employees

More than a year

5.0
July 2022

Yardi

Pros

Easy to use, intuitive, and great for resident management.

Cons

Not Specified. Yardi has been great, with no issues using the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A

Alpa

Accounting, 11-50 employees

More than a year

5.0
June 2022

Yardi Voyager is user friendly

Pros

I love the reports generated by the software and the option to have them in PDF or Excel format. Posting journal entries is easy, and you can view everything on one screen when running the trial balance.

Cons

The advanced recoveries module could be improved, and more support could be provided for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

David

Real Estate, 11-50 employees

More than a year

5.0
May 2022

Yardi Voyager

Pros

The user interface is top-notch, though there are many options and reports.

Cons

It takes time to get used to all the options and reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gina

Real Estate, 500+ employees

More than a year

4.0
May 2022

Average but user friendly

Pros

Tons of reports. Easy to navigate and operate.

Cons

Some features don't work correctly, and it can be difficult to get them fixed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

I

Idy

Real Estate, 11-50 employees

More than a year

5.0
May 2022

Our Yardi Experience

Pros

I love that the software offers everything we need for commercial property management and daily operations.

Cons

Each tool we want to add feels like an add-on rather than part of a cohesive software package.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8