Yardi Voyager Reviews
Total 95 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars27%
3
Stars8%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Kristen
Real Estate, 51-100 employees
More than a year
“Yardi Voyager - Everything you need for Property Management in One
Pros
Pulling reports with Yardi is extremely easy. They offer various reports that other property management software companies don't. I also love the dashboard, which provides a quick overview of the property in one screen. You can see occupancy, showings, move-outs, and more right away, whereas other software requires multiple reports.
Cons
The software's interface/style is my least favorite aspect of Yardi. Other management software, like ResMan, looks much more modern.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Emily
Real Estate, 500+ employees
More than a year
“User friendly system
Pros
It was very simple to use and made my job easier. It was easy to keep track of residents' accounts and service requests.
Cons
The learning curve was steep when we switched from a different software program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Paige
Commercial Real Estate, 51-100 employees
More than a year
“Yardi Voyager Review
Pros
The different ways to view reports are nice. I love that I can look at numbers in great detail or summarize them for a quick review.
Cons
There are so many options and functions that I don't and can't use. It would be nice if each user could customize their options to fit their needs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Shana
Real Estate, 51-100 employees
More than a year
“Very useful tool
Pros
There are many ways to access a function or menu. It's easy to navigate and locate financials at both the property and individual resident levels.
Cons
If you use the basic Yardi, you can't access all the functions, even though they're listed. There are areas to input data but no way to get it into a spreadsheet.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
3
Functionality
7
Nicholas
Financial Services, 1-10 employees
Less than 6 months
“A powerful but kind of clunky platform
Pros
Extensive functionalities - Strong reporting capabilities - Company offers many options to build out future functions and pair with other platforms.
Cons
The outdated user interface can be hard to navigate, and there are frequent bugs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Yardi Voyager
Pros
Yardi is simple to use and easy to learn. We implemented it a few years ago, and it has worked well for us. We use many different features in it.
Cons
It's expensive, and so is the support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“easy to use on the front end
Pros
Reports are easy to find and view. Some software makes it hard to find the reports you need, but Yardi Voyager is simple.
Cons
Yardi Voyager has a lot of bugs that cause the software to timeout and freeze in the middle of tasks.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Christy
Real Estate, 1-10 employees
More than a year
“Yardi Voyager
Pros
Ease of use, and they customize reports for my company's specific needs upon request through my home office.
Cons
Occasionally, we get an error message, but that might be due to the servers/internet connection rather than the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Real Estate, 11-50 employees
More than a year
“Yardi Voyager Real Estate Software
Pros
Yardi Voyager is highly customizable and robust in its core financial platform. This software combines operational property management with accounting backend software for AR, AP, GL, and core financial reporting in one tool. There are also many add-on modules for various industries, allowing for a single-stack system (Investment Management, Construction, Facilities Management, Legal process tracking, insurance tracking...).
Cons
The learning curve for administering the system is steeper than some comparable systems; you'll likely need a consultant for support and training. Custom reports require a developer.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Love this program!
Pros
I use this program daily at my job, and it's awesome. I've used many programs like Yardi, but none compare! They are always updating and introducing new features!
Cons
I can't find any cons. I love everything about the program!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Financial Services, 51-100 employees
Less than 6 months
“Yardi Voyager
Pros
As a temp, I'm only with the company for a short time, and this software was very easy to adapt to and learn. Each tab is pretty self-explanatory, and once you get the hang of it, it's easy to navigate.
Cons
Sometimes, control numbers don't disappear even if they've been dealt with. It can be confusing when there are pages of invoices in the software to process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bruce
Commercial Real Estate, 11-50 employees
More than a year
“Reluctant recommission
Pros
The program does a lot of things if you can figure out how to use it.
Cons
It's difficult to figure out how to use and not intuitive. It makes onboarding properties too complicated.
Rating Distribution
Ease of use
3
Value for money
10
Customer Support
7
Functionality
10
Ashley
Real Estate, 500+ employees
More than a year
“Yardi
Pros
This product provides our company with numerous resources, minimizing the need for multiple systems.
Cons
Integration with some components can be delayed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Chantel
Construction, 11-50 employees
More than a year
“5 stars all the way
Pros
This is my favorite program for construction. Not only can you easily add contracts, view details, post batches, and run checks, but the program is also useful in transitioning from construction to property management. It's the best I've used in my years of construction accounting.
Cons
I would like to be able to run multiple windows without delays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“A little dated but it does the job
Pros
Yardi has a multitude of functions. It feels like they've thought of everything you might need. It's very versatile regarding its features.
Cons
Learning how to use the program to its fullest potential takes a lot of time and effort. It seems to involve a lot of clicking or steps to get where you need to be compared to other programs I've used.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8