Yardi Voyager Reviews

Pros

The simplicity of navigating through the program is great. Finding the sections you need quickly is a breeze. It's easy to learn, simple, and keeps everything in one place. I love it.

Cons

Some areas are restricted from my access, but they are available for those who need them.

Pros

Yardi is excellent for our property management and leasing team.

Cons

Yardi's customer service appears to be understaffed.

Pros

It notifies you of any tasks due, keeping you on track.

Cons

Syncing charges and payments with other programs can take overnight.

Pros

Simple to use and everything loads quickly most of the time.

Cons

Occasionally, the reports load blank and there are too many steps involved.

Pros

I value the different methods available to access information, which make it simple for me to tailor it to my requirements.

Cons

It can be slow to retrieve information during key accounting times, such as rent day or month-end. We've also had issues integrating our third-party tenant portal with Yardi's Tenant Promotion function. I have a ticket in, and they are investigating. Tech support is generally good, but they often overlook the documents uploaded with help tickets, causing unnecessary delays.

Pros

There are so many tools and resources available, and the data/reporting is extensive.

Cons

The interface is outdated and can be challenging to navigate.

Pros

It is intuitive for my work needs, ranging from AP to AR.

Cons

I have no negative comments.

Pros

It has a large database of owners' names, addresses, and emails.

Cons

I couldn't access or upload invoice PDFs for future reference and audits.

Pros

Yardi Voyager is a solid system and simple to use.

Cons

It took some time to understand Yardi Voyager, and I've used more simple systems.

Pros

It's a comprehensive package that includes everything necessary to manage rental properties. The Canadian module is a great help too.

Cons

The base licensing is expensive, though add-ons are reasonably priced. Unit-based pricing is helpful.

Pros

Once you get the hang of it, it's like any other management program.

Cons

Figuring out how to pull reports is difficult without instruction.

Pros

I love the reporting. It retrieves everything effortlessly.

Cons

Not being able to send text messages from the software.

Pros

Easy to use, with logical step-by-step processes. My favorite part was the blue/gray screen in Yardi's software, which never strained my eyes.

Cons

I didn't use the customer support feature much, but I rarely needed Yardi assistance.

Pros

Ease of use tops my list for Yardi Voyager. Our company switched to Yardi from another Real Estate Management Software about 12 years ago, bringing us into the 21st century. I love being able to scan invoice images so they are readily available when needed, reducing the need for hard-copy files.

Cons

Customizing reports can be time-consuming and possibly costly, though this may be more related to our system administrators than Yardi itself.

Pros

The ease of pulling detailed reports with the exact information I need.

Cons

Learning it was tough at first, but once I got the hang of it, it was fantastic.

Pros

Easy to access and use. I could close out multiple work orders faster by tagging a large portion of them and making notes as I went along.

Cons

I can't recall any dislikes when using Yardi Voyager.

Pros

The way we can quickly handle distributions using the Investment Management module.

Cons

Processing times can be slow if too many people are using Yardi simultaneously.

Pros

Nothing. Even the UI is terrible. Their conference was fun, but the product is awful.

Cons

It is overly complicated. I've used other software that is more robust and simpler to use. Yardi has increased my workload, making me spend an entire day on a single task.

Pros

My favorite feature of Yardi is the ability to drill down to the original transaction to see how it was coded and view the associated PO and invoice if applicable. The ease of finding detailed information is very helpful in creating financial reports.

Cons

The inventory management module needs significant improvement. We've made it work for our needs, but I'd like to see enhancements.

Pros

I've only been using it for a short time, but it seems easy to learn.

Cons

There is a lot to learn, and it takes time to master everything.