Yardi Voyager Reviews

“Yardi Voyager one of the greatest programs ever

Pros

The simplicity of navigating through the program is great. Finding the sections you need quickly is a breeze. It's easy to learn, simple, and keeps everything in one place. I love it.

Cons

Some areas are restricted from my access, but they are available for those who need them.

“Yardi works great for our needs.

Pros

Yardi is excellent for our property management and leasing team.

Cons

Yardi's customer service appears to be understaffed.

“Helps complete task in an organized, timely manner!

Pros

It notifies you of any tasks due, keeping you on track.

Cons

Syncing charges and payments with other programs can take overnight.

“Manager Review

Pros

Simple to use and everything loads quickly most of the time.

Cons

Occasionally, the reports load blank and there are too many steps involved.

“Yardi Makes Residential Property Management a Breeze

Pros

I value the different methods available to access information, which make it simple for me to tailor it to my requirements.

Cons

It can be slow to retrieve information during key accounting times, such as rent day or month-end. We've also had issues integrating our third-party tenant portal with Yardi's Tenant Promotion function. I have a ticket in, and they are investigating. Tech support is generally good, but they often overlook the documents uploaded with help tickets, causing unnecessary delays.

“Robust, but clunky

Pros

There are so many tools and resources available, and the data/reporting is extensive.

Cons

The interface is outdated and can be challenging to navigate.

“Yardi Voyager Feedback

Pros

It is intuitive for my work needs, ranging from AP to AR.

Cons

I have no negative comments.

“Yardi Voyager review

Pros

It has a large database of owners' names, addresses, and emails.

Cons

I couldn't access or upload invoice PDFs for future reference and audits.

“Yardi

Pros

Yardi Voyager is a solid system and simple to use.

Cons

It took some time to understand Yardi Voyager, and I've used more simple systems.

“It Does Everything

Pros

It's a comprehensive package that includes everything necessary to manage rental properties. The Canadian module is a great help too.

Cons

The base licensing is expensive, though add-ons are reasonably priced. Unit-based pricing is helpful.

“User Friendly

Pros

Once you get the hang of it, it's like any other management program.

Cons

Figuring out how to pull reports is difficult without instruction.

“Great software

Pros

I love the reporting. It retrieves everything effortlessly.

Cons

Not being able to send text messages from the software.

“Enjoyed Using Yardi

Pros

Easy to use, with logical step-by-step processes. My favorite part was the blue/gray screen in Yardi's software, which never strained my eyes.

Cons

I didn't use the customer support feature much, but I rarely needed Yardi assistance.

“Yardi Voyager - Thumbs Up!

Pros

Ease of use tops my list for Yardi Voyager. Our company switched to Yardi from another Real Estate Management Software about 12 years ago, bringing us into the 21st century. I love being able to scan invoice images so they are readily available when needed, reducing the need for hard-copy files.

Cons

Customizing reports can be time-consuming and possibly costly, though this may be more related to our system administrators than Yardi itself.

“Excellent product, but can be difficult to navigate initially

Pros

The ease of pulling detailed reports with the exact information I need.

Cons

Learning it was tough at first, but once I got the hang of it, it was fantastic.

“Maintenance past

Pros

Easy to access and use. I could close out multiple work orders faster by tagging a large portion of them and making notes as I went along.

Cons

I can't recall any dislikes when using Yardi Voyager.

“Yardi power user

Pros

The way we can quickly handle distributions using the Investment Management module.

Cons

Processing times can be slow if too many people are using Yardi simultaneously.

“Do not purchase this software!!

Pros

Nothing. Even the UI is terrible. Their conference was fun, but the product is awful.

Cons

It is overly complicated. I've used other software that is more robust and simpler to use. Yardi has increased my workload, making me spend an entire day on a single task.

“Yardi for financial reporting

Pros

My favorite feature of Yardi is the ability to drill down to the original transaction to see how it was coded and view the associated PO and invoice if applicable. The ease of finding detailed information is very helpful in creating financial reports.

Cons

The inventory management module needs significant improvement. We've made it work for our needs, but I'd like to see enhancements.

“Detailed software

Pros

I've only been using it for a short time, but it seems easy to learn.

Cons

There is a lot to learn, and it takes time to master everything.

“Yardi Voyager

Pros

I like how easy-to-use this product is. I'm a fan of its mobile features. The accounting features are robust and can be personalized. You have the option to set up user fields and establish unique characteristics. The customer service is also excellent, and problems are addressed quickly.

Cons

I can't think of anything I like least. The product is excellent.

“Accounts payable

Pros

Yardi is very intuitive. I employ it for accounting functions, uploading invoices and sending them to the right department manager. Additionally, I have the ability to classify and approve invoices.

Cons

Yardi can be somewhat challenging to learn initially, but after doing the steps a few times, it's easy to navigate.

“YARDI Program Usage

Pros

Easy to select and find what you're looking for, from reports to residents' information.

Cons

Adjusting leases or posting rent.

“Yardi Voyager - One of best Property management tool

Pros

Simple to use - Functional and practical - Easy navigation - Strong product support - Offers customization and enhancements.

Cons

Occasionally, there are performance issues, making it unsuitable for small enterprises.

“Great product!

Pros

It is dependable, precise, and web-based.

Cons

Some features can't be accessed due to the purchased package limitations.

“Love it!

Pros

It was incredibly simple to use with many customizable features. I've switched software due to a new job, but I miss Yardi and am trying to convince my current company to switch!

Cons

I had trouble reaching Yardi support during a complex project setup. It seemed only one person in our company could contact them for assistance, though I'm not sure why. However, the abundance of training videos and PDFs is very helpful. I also wanted a way to import a long journal entry into the system, but again, only one person was set up to do that possibly a settings issue.

“Forward Thinking

Pros

The marketing reporting is thoughtful and accurate. ROI, cost-per, and attribution reporting are all excellent features for marketers and operations.

Cons

In 2019, Yardi lacked some features that would have made it ideal for student properties, but overall, I had a positive experience.

“Yardi review

Pros

Very easy to use and computer-friendly.

Cons

There were too many steps involved, and the accounting functionality could be better.

“It's been an industry leader for so long for good reason

Pros

The accounting and ledger capabilities are excellent.

Cons

They still encounter bugs with long-standing features. The user menus aren't very intuitive, and support often provides steps to fix a problem without understanding the function, which is troublesome when fixes involve multiple screens and complex processes.

“Yardi, the property management lifesaver

Pros

It organizes entire portfolios and client information securely on an intuitive platform.

Cons

There's a lot of loading time and buffering, sometimes taking a long time for things to open.

“Highly recommend

Pros

There's not much Yardi can't do. Very detailed, customizable reporting. Excellent customer service.

Cons

The initial setup can be tedious, but Yardi support is very involved in making it as easy as possible.

“You don't know what you don't know - until you know.

Pros

While the systems are intricate, with a bit of training, you will soon see how simple they are. The training program (Aspire) is my current favorite, followed by Senior IQ, which provides a comprehensive dashboard of clinical, sales, and financial key indicators.

Cons

The back-end data is often hard to access due to the numerous tables, but Yardi is consistently making improvements to make that data more accessible, like with their product Senior IQ.

“Miss Yardi

Pros

I loved Yardi! Maybe it's because I had so much experience. It's very simple and the reports are great.

Cons

The appearance is outdated, but that didn't bother me because it was so easy to use.

“Easy to Use...Daily Lifesaver

Pros

This product helps ensure my office handles leasing and financials properly for our property.

Cons

The system times out quickly, causing multiple logins throughout the day.

“Daily use

Pros

The interface was clear and easy to navigate.

Cons

It didn't integrate well with Entrata, which was something we were hoping for.

“Yardi

Pros

Easy to use, intuitive, and great for resident management.

Cons

Not Specified. Yardi has been great, with no issues using the system.

“Yardi Voyager is user friendly

Pros

I love the reports generated by the software and the option to have them in PDF or Excel format. Posting journal entries is easy, and you can view everything on one screen when running the trial balance.

Cons

The advanced recoveries module could be improved, and more support could be provided for it.

“Yardi Voyager

Pros

The user interface is top-notch, though there are many options and reports.

Cons

It takes time to get used to all the options and reports.

“Average but user friendly

Pros

Tons of reports. Easy to navigate and operate.

Cons

Some features don't work correctly, and it can be difficult to get them fixed.

“Our Yardi Experience

Pros

I love that the software offers everything we need for commercial property management and daily operations.

Cons

Each tool we want to add feels like an add-on rather than part of a cohesive software package.

“Industry Standard PM Software that declined over time

Pros

The interface was easy to understand and navigate. You could create customized reports.

Cons

There are many issues. Rent Cafe (tenant portal) never worked correctly for our tenants. Different reports often provided inconsistent answers. There aren't enough automation options for daily functions, and customer/technical support is minimal. Even the numbers on their "Support" site were either disconnected or unanswered.

“Horrible

Pros

The software provides a comprehensive overview of tenant payment histories and lease details, allowing for detailed financial tracking and management. This helps ensure that any discrepancies can be quickly identified and addressed.

Cons

It is inaccurate, often showing tenants as late in rent when they're not. Nothing can be edited. It's terrible.

“The Best Portal for Billing/Invoicing Out there !!!

Pros

I typically use Yardi to process invoices and bills and to track invoice processing. It's incredibly easy to keep a record of accounts payable and offers amazing features for making payments with any suitable method. The record of each invoice, with exact dates, payment date, and entry date, is fantastic for aligning with our accounting. Love it!

Cons

Some features can be slow, which could be improved.

“Great for Property Management

Pros

This software can do everything we need in property development and management.

Cons

They are good, but the customer service team can be difficult to hear back from.

“Happy We Made The Switch To Yardi Voyager

Pros

Voyager isn't flashy, but it offers an easy-to-navigate interface that we loved. We especially love the Community Manager dashboard, which has streamlined our live reporting and ability to easily access availability, resident data, make-ready schedules, and more! Plus, the number of built-in reports is astronomical.

Cons

The "roles" and "permissions" are tricky to navigate, even with Yardi's guidance. We've been live in Yardi Voyager for two months and still encounter access issues for essential areas, though they are easily updated once we know what permission to change.

“Powerful property management software

Pros

Yardi Voyager is a comprehensive solution for property management. From the tenant application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is far superior to previous software we've used.

Cons

Certain parts of Yardi are prioritized, so developers focus on upgrading those features while letting other useful ones become outdated.

“Well known, not bad for affordable sites

Pros

Relatively intuitive. I was able to create custom reports, and our IT department worked with support to integrate my report with the necessary data, eliminating manual monthly commission reports.

Cons

The cost is high, and without a dedicated support person, it can take a while to receive help.

“Yardi voyager

Pros

I like the ability to automate tasks, reports, and letters.

Cons

I would like to issue multiple violation letters for the same infraction at once. This was changed recently. I'd also like to navigate from one owner to the next with a click and see the account balance on the main owner screen.

“Yardi Rocks

Pros

My favorite aspect of Yardi Voyager is its ability to integrate information from various sources for a streamlined pipeline view.

Cons

There are moments during the day when Yardi Voyager slows down while performing simple tasks like uploading a small file.

“Yardi

Pros

Nothing particularly stood out to me.

Cons

Yardi wasn't as intuitive as I hoped, and its features seemed outdated. Customer service was also difficult to reach.