Yardi Voyager Reviews

“Industry Standard PM Software that declined over time

Pros

The interface was easy to understand and navigate. You could create customized reports.

Cons

There are many issues. Rent Cafe (tenant portal) never worked correctly for our tenants. Different reports often provided inconsistent answers. There aren't enough automation options for daily functions, and customer/technical support is minimal. Even the numbers on their "Support" site were either disconnected or unanswered.

“Horrible

Pros

The software provides a comprehensive overview of tenant payment histories and lease details, allowing for detailed financial tracking and management. This helps ensure that any discrepancies can be quickly identified and addressed.

Cons

It is inaccurate, often showing tenants as late in rent when they're not. Nothing can be edited. It's terrible.

“The Best Portal for Billing/Invoicing Out there !!!

Pros

I typically use Yardi to process invoices and bills and to track invoice processing. It's incredibly easy to keep a record of accounts payable and offers amazing features for making payments with any suitable method. The record of each invoice, with exact dates, payment date, and entry date, is fantastic for aligning with our accounting. Love it!

Cons

Some features can be slow, which could be improved.

“Great for Property Management

Pros

This software can do everything we need in property development and management.

Cons

They are good, but the customer service team can be difficult to hear back from.

“Happy We Made The Switch To Yardi Voyager

Pros

Voyager isn't flashy, but it offers an easy-to-navigate interface that we loved. We especially love the Community Manager dashboard, which has streamlined our live reporting and ability to easily access availability, resident data, make-ready schedules, and more! Plus, the number of built-in reports is astronomical.

Cons

The "roles" and "permissions" are tricky to navigate, even with Yardi's guidance. We've been live in Yardi Voyager for two months and still encounter access issues for essential areas, though they are easily updated once we know what permission to change.

“Powerful property management software

Pros

Yardi Voyager is a comprehensive solution for property management. From the tenant application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is far superior to previous software we've used.

Cons

Certain parts of Yardi are prioritized, so developers focus on upgrading those features while letting other useful ones become outdated.

“Well known, not bad for affordable sites

Pros

Relatively intuitive. I was able to create custom reports, and our IT department worked with support to integrate my report with the necessary data, eliminating manual monthly commission reports.

Cons

The cost is high, and without a dedicated support person, it can take a while to receive help.

“Yardi voyager

Pros

I like the ability to automate tasks, reports, and letters.

Cons

I would like to issue multiple violation letters for the same infraction at once. This was changed recently. I'd also like to navigate from one owner to the next with a click and see the account balance on the main owner screen.

“Yardi Rocks

Pros

My favorite aspect of Yardi Voyager is its ability to integrate information from various sources for a streamlined pipeline view.

Cons

There are moments during the day when Yardi Voyager slows down while performing simple tasks like uploading a small file.

“Yardi

Pros

Nothing particularly stood out to me.

Cons

Yardi wasn't as intuitive as I hoped, and its features seemed outdated. Customer service was also difficult to reach.

“Nothing's Better Than Yardi!

Pros

The system is incredibly simple to use, even for those who aren't very tech-savvy. Yardi is an excellent choice for any property management company.

Cons

It takes some time to learn the system as things are not simple to locate. Sometimes it requires multiple steps to find what you need.

“Easy to Use, and very organized.

Pros

This product has greatly simplified our daily workflow. It has been fantastic for reorganizing all of our files and utilizing the impressive report function.

Cons

It lags occasionally, likely due to frequent updates aimed at improving the experience. These issues are usually resolved quickly.

“Yardi Review

Pros

It accelerates the accounting process and makes it easy to share information across organizations with multiple users.

Cons

The autofill feature can be troublesome, though it might be related to a Google feature that can be turned off.

“HELP MENU CRM

Pros

The ability to learn from the help menu right from the start is great.

Cons

The options for follow-through are sometimes limited when both customers and employees engage for the same request, leading to miscommunication.

“Best Platform

Pros

I like the reports and how simple it is to find exactly what you're looking for. Processing POs is very easy, especially now that vendors can upload invoices directly into Yardi.

Cons

Some reports take a very long time to generate.

“You need to step up your game

Pros

Not much. The fact that I can do some things on the phone app but not on my PC, and vice versa, is quite frustrating.

Cons

Where do I start? Reviewing hours requires manually checking each day instead of seeing a spreadsheet. The lack of automatic data syncing is baffling. Every change on work orders or hours needs manual syncing. I constantly encounter data retrieval errors, lost hours, and clumsy work order lists. My company switched to Yardi from Impak, and it feels like a significant step backward for work order and hour tracking. An interactive spreadsheet showing weeks, not just single days, is desperately needed.

“Good Software

Pros

The front-end features for site level are excellent and easy to use.

Cons

The accounting end is not easy to follow. They don't have a good drill-down feature.

“OH Yardi.

Pros

I like how this program consolidates all essential information in a single location.

Cons

I think it could use a modern update. it looks quite old-fashioned.

“Solid but rigid

Pros

The features are robust and very solid, with strong accounting functionality and customer information storage.

Cons

It's rigid and difficult to extract raw data from the database. Customizations to get data in the desired format can be very expensive and challenging to implement.

“decent but behind the times

Pros

It's simple and gets the job done, but other software has more modern functions.

Cons

Only one tab can be open at a time, requiring a lot of manual entry, and it's glitchy.