Yardi Voyager Reviews

“Great All-in-One System

Pros

This system integrates with a lot of different software so that you can have everything feed into one main place.

Cons

It can be challenging to use initially, especially if you're coming from a different PM database. However, it offers many features and reports.

“Powerful Software, Needs Optimization

Pros

Yardi Voyager is a very powerful option for property management. It's intuitive in the sense that you can manipulate lots of data in different ways, it's organized, and can handle high volume.

Cons

The software could benefit from optimization updates. It's designed for use with Internet Explorer and doesn't work well with other browsers. It also tends to be slow and could be more efficient with some technical cleanup.

“Yardi Genesis2

Pros

I liked all of the reports that were available to us.

Cons

We were limited to a small number of users.

“Not very user friendly

Pros

The reports from Yardi Genesis2 were highly detailed.

Cons

Yardi Genesis2 was not as intuitive compared to other software I've used in the past.

“Yardi is a good program with a lot of fun features

Pros

Reporting is easy on Yardi. I like the look of all the reports and find that the two places I can print them from are really easy to find.

Cons

There are many "options" in drop-down menus that aren't actually functional. One major issue is that I can't print a full list of addresses without it being formatted as labels.

“Property Management

Pros

Doing my monthly balancing is very easy with Yardi. I can drill down and figure out where I am off. I like being able to pull reports for the G/Ls for each individual company.

Cons

It took me a long time to learn the software. Every time I speak with customer service, I discover new features that seem to be common knowledge for Yardi users.

“It was Fine until it Upgraded

Pros

The software was easy to navigate and overall usability was fine.

Cons

It still had moments where entries didn't appear and it was very slow. Check scanning wasn't great either. I disliked the PO system implementation and the lack of training during the upgrade.

“Great invoice processor

Pros

I love how it's easy to filter between keyed invoices and those already in the workflow. It's simple to switch back and forth and to code invoices accordingly.

Cons

Sometimes there is a lag when moving from one page to another.

“Highly Functional and User Friendly

Pros

Yardi Voyager is highly sophisticated yet very intuitive, allowing everyone in the office to adapt quickly.

Cons

I can't think of anything I don't like about Yardi Voyager. I'm satisfied with all its capabilities.

“Yardi Voyager Review

Pros

I love Yardi's reporting. This software stands out with its accurate reporting and the ability to fix errors to ensure accuracy.

Cons

There's a lack of support. It's best when a company has a dedicated IT department trained in Yardi. Companies without this role or department will struggle.

“Best Property Management Software Available. Period.

Pros

Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly justifying them to tenants and higher-ups. You can run any type of report you can imagine; Yardi Voyager has you covered.

Cons

Yardi can't be used without an internet connection, which is inconvenient if your connection is unreliable. Also, the Yardi server often goes down, and customer service is hard to reach. Training new users on Yardi Voyager is also challenging; once they get it, they do well, but beginners often make errors and can't delete duplicate guest cards.

“Our go-to apartment management software

Pros

Fairly easy to navigate, with lots of different ways to get where you need to go. Plenty of additional integrations with other software (RealPage, Knock, BlueMoon, RentCafe) that will automatically pull information for guest cards and resident profiles. Seemingly infinite customization for different use cases so that you can tailor and tweak your Yardi experience to be exactly what you need.

Cons

You can't delete duplicate or erroneous guest cards or roommates in resident profiles. Sometimes it takes a long time to pull pricing from an external source like YieldStar.

“Yardi Voyager Property Management Software

Pros

Diverse, functional, widely used throughout the property management industry, covers commercial and residential equally, and has fantastic accounting functionality.

Cons

The setup is time-consuming, there's a steep learning curve if you're not familiar with the software, and it can't be used offline.

“Yardi Voyager

Pros

Yardi Voyager is an intuitive property management software that helps with reports and other business tasks.

Cons

Occasionally, the server slows down, which can hinder productivity in a business environment and make it challenging to complete daily tasks.

“The bar for cloud-based Commercial Property accounting software

Pros

Extensive functionality - Cloud-based - Excellent technical support - Easy to navigate - Regular updates - Drill-down features.

Cons

Not available offline - Repetitive menu options - Custom reporting can have issues - Exporting some reports can be difficult.

“Yardi

Pros

I valued the features and found it simple to pick up new tasks. As someone who is self-taught, I enjoyed using it and obtained exactly what I needed.

Cons

There wasn't an app for my phone at the time, but now it's easy to use, and I love it.

“Yardi Review

Pros

I started using this software towards the end of my employment, so I barely got to know it, but it seemed complicated.

Cons

The ease of use was minimal, making it pretty hard to navigate.

“Mostly Great

Pros

Work orders are simple to create, modify, and report.

Cons

The marketplace doesn't offer great options, and descriptions are lacking. Items often don't appear in searches.

“Great Platform

Pros

It's simple to use and offers many beneficial features. The learning curve is short, which makes it easy for new employees to get started quickly.

Cons

It's a bit pricey, but you get what you pay for. I'd like to see more mobile integration as well.

“One of the most challenging parts of my job is managing Yardi.

Pros

It offers a comprehensive set of features and many modules like RentCafe that are native to the environment, meaning no need for third-party software integration. Tech support usually responds quickly.

Cons

You really need your own Yardi tech department to fully utilize it. Without that, working with a Yardi consulting firm becomes crucial for customizing the software or implementing new features. The system treats roommates differently from "primary" leaseholders, which is frustrating. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult that I had to fire Yardi from the job and hire an outside consulting firm. Yardi refunded my support hours, which was good. The workflow doesn't suit places like Boston or New York. The concept of a broker is foreign to Yardi. If you own or manage a single large property with in-house leasing, there's no problem. But if you own multiple properties in urban areas and rely on outside brokers, choose a different platform. Yardi support techs can be frustrating, and there's no single person responsible for my account. I've been waiting over three months for the correct version of my annual invoice.