Starting Monthly Price: Custom | Starting Monthly Price: Custom |
Best for: Ophthalmology | Best for: Ambulatory Care, Pediatrics |
Mobile App: iOS, Android | Mobile App: iOS, Android |
Rating: 3.6 | Rating: 4.0 |
★★★★★ | ★★★★★ |
Selecting the best electronic health record (EHR)/electronic medical record (EMR) solution is one of the most important decisions for any healthcare practice. The right solution can enhance patient record management, streamline workflows, and improve patient satisfaction. AdvancedMD and athenahealth are two of the most widely used EHR/EMR platforms, offering a wide range of features to help healthcare organizations address their daily challenges.
This blog will give a comparative analysis of these platforms to assist you in finding the best fit for your practice.
AdvancedMD is a cloud-based EHR and practice management solution designed for healthcare professionals across various specialties. It offers enhanced tools for both outpatient and inpatient care, with a focus on fields like ophthalmology.
The software is well-known for providing various solutions to reduce administrative burdens, increase patient satisfaction, and optimize operations. Designed to address several fundamental issues in healthcare systems, including appointment calendars, billing, and documentation, AdvancedMD EHR helps healthcare professionals spend more time handling patients and providing quality care.
Similarly, athenahealth is also a cloud-based software for healthcare organizations of all sizes. It is a unified platform that integrates many administrative and medical services, such as billing, scheduling, and revenue cycle management.
Additionally, the platform is known for its patient engagement features that facilitate patient interaction and contribute to the improvement of patient outcomes. athenahealth deals with various healthcare challenges like administrative tasks and excessive paperwork to help medical practitioners provide better care to patients.
Feature | AdvancedMD | athenahealth |
Billing | Provides several medical billing tools, such as payment processing, A/R control center, and medical coding | Offers integrated billing, medical coding, and claims resolution tools |
Integrations | An open API architecture to connect with several third-party applications, including Zocdoc and Weave | Has its own athenahealth Marketplace to integrate with several third-party applications with 800+ API endpoints |
Security And Compliance | Partnership with Intraprise Health to ensure security and privacy and offer breach risk assessment software | It’s HIPAA, HITECH/ARRA, and ACA compliant and uses technical, administrative, and physical safeguards to protect data |
Mobile Access | A suite of apps with specific functions, accessible on Desktop, iOS, and Android operating systems | athenaPatient mobile app to support mobile access for on-the-go patient data management |
Scheduling | Numerous scheduling tools, including quick look summaries, appointment reminders, and patient room tracking | Online self-appointment scheduling options with AthenaOne that can be booked via API |
Telehealth | Efficient telemedicine and telehealth platform full of automation functionalities, such as self-service scheduling and appointment reminders | HIPAA-compliant telehealth visits, from appointment scheduling to billing, using athenaOne from any computer or mobile device with an integrated camera and web browser |
Patient Engagement | Improves patient experience via features like patient kiosk, patient portal, and patient consent forms | Provides a secure communication channel, patient portal, and patient payment tools |
Document Management | Allows healthcare providers to import and scan documents, such as images, consent forms, insurance cards, and other images, and upload them to EHR and PM | Supports creation and modification of several document types via API, including lab results, admin/clinical documents, and diagnostic results |
Support Options | Includes a status center to communicate important information to customers, along with phone and chat support options | Consists of web, chat, phone, and email support, along with a customer success manager |
Cloud-based Accessibility | Seamless cloud-based compatibility | Cloud-based EHR services |
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AdvancedMD and athenahealth are two famous EHR software that provide different features to manage the functioning of healthcare practices. The following section will give you a comparison of these features to help you determine which software is most suitable for your medical practice.
AdvancedMD offers the following three pricing plans:
- RCM Pricing – 4% – 8% of total practice collections
- Software Pricing – Custom
- Build A Bundle – Custom
In contrast, athenahealth has a simple and transparent pricing plan. Its cost depends on the total collections of your healthcare organization, varying as per patient volume. Moreover, the platform does not have any hidden charges, and it allows customers to cancel prescriptions at any time.
Overall, AdvancedMD provides flexible pricing options that can be tailored to specific practice needs, while athenahealth offers a straightforward pricing model that is easy to understand and manage. Thus, practices looking for customized plans may prefer AdvancedMD, whereas those seeking transparency and no hidden fees might lean towards athenahealth.
Users of AdvancedMD like the software because it has features and settings that can be adjusted to fit the practice. This platform is appreciated for its diverse features, such as scheduling, billing, and an active patient engagement system. However, there have been complaints from its users about initial challenges due to the time-consuming software installation.
athenahealth is recognized by users for being easy to navigate and providing good customer service. The platform is highly praised for its reporting and telehealth services. However, some users have complained that the software may not suit the specific needs of small practices.
AdvancedMD and athenahealth both offer strong solutions to medical professionals. AdvancedMD is notable for its flexibility and interoperability, which makes it suitable for practices that need certain features and optimized workflows. On the other hand, athenahealth is praised on account of its interfaces and broad telemedicine offering. The system is recommended for practices that prioritize ease of use and integration with other EHRs.
Some of the factors that should be taken into consideration when choosing an EMR system include the practice’s workflow, financial capacity, and specialty type. Knowing how each system will integrate itself into the day-to-day functionality can help improve efficiency. Thus, the ultimate decision of whether to select AdvancedMD or athenahealth depends on the particular needs and the features required by your medical practice.