athenaOne is a leading electronic medical record (EMR) platform trusted by more than 160,000 ambulatory care clinicians across the U.S. The vendor earned three 2025 Best in KLAS awards, including Overall Independent Physician Practice Suite, for the second year. This is a testament to its excellence and commitment to improving healthcare technology.
To meet the evolving needs of healthcare providers, athenaOne continues to roll out updates that improve efficiency and patient care. The latest release introduced powerful features to streamline workflows, enhance interoperability, and support value-based care.
In this blog, we will explore the new features in the latest release and how they can help your practice achieve better patient outcomes in 2025.
- athenaOne’s latest update introduces AI-powered automation to streamline revenue cycle management and reduce administrative workload
- The new Ambient Notes feature uses AI to transcribe doctor-patient conversations and automate clinical documentation
- atheanOne's enhanced interoperability features allow providers to reconcile patient data from multiple EHR systems within their clinical workflow
- The behavioral health update includes configurable workflows, telehealth tools, and interoperability support for outpatient programs
- athenaOne now offers integrated tools to support value-based care and improve care coordination for ACOs
The software’s latest update introduces AI-driven automation tools to cut revenue cycle management (RCM) work by 50%. These features reduce administrative burdens, improve claims accuracy, and help practices get paid faster. Here’s a breakdown of the new functionalities:
- Auto Claim Create: Automates claim creation after patient encounters to reduce charge entry lag by 40% and expedite claim submission
- AI-Powered Insurance Package Selection: Reads insurance card images and recommends the correct package to claim holds by 36% and saves staff valuable time
- Denial Prediction And Resolution: Uses AI to classify denials, predict the likelihood of payment after resubmission, and minimize revenue loss
To learn more about how athenaOne can optimize your revenue cycle, explore our comprehensive guide on best practices for maximizing revenue with athena billing software.
As healthcare moves toward value-based care, practices need tools to manage new payment models emphasizing quality over volume. The recent athenaOne update supports this transition with platform services for ACOs, which connect independent practices with Accountable Care Organizations (ACOs) to improve data sharing and care coordination.
The update also introduces care gap identification to flag potential gaps in care, such as hospital readmissions, allowing clinicians to take timely action. This enhancement builds on athenaOne’s Care and Diagnosis Gap solutions, which have already helped improve care for over 4 million patients.
The latest release comes with Ambient Notes, an AI-powered tool that automates clinical notetaking using ambient listening and generative AI technology. It records and transcribes doctor-patient conversations in real time to create structured notes without manual entry. This reduces documentation burdens and allows clinicians to focus entirely on patient care, improving the experience for both doctors and patients.
athenaOne's platform now includes features and layout improvements designed to simplify clinical tasks, reduce burnout, and enhance patient engagement. Key additions include:
- Enhanced Clinical Inbox: Provides quick access to essential patient information at the point of care, enabling faster decision-making and reducing administrative burden
- Redesigned Care Plan Layout: Streamlines documentation processes to help clinicians record and retrieve patient data easily
- Streamlined OB Workflow: Supports comprehensive pregnancy care by integrating key diagnostic and lab results directly into the patient chart
The latest release advances Alpha testing of ChartSync with enhanced functionality that lets providers view and reconcile patient information from various EHR systems and external sources within the clinical workflow. It can scan external records, remove duplicate data, identify key clinical details such as medications, allergies, and test results, and integrate newly identified information seamlessly.
As testing continues, ChartSync’s functionality will expand to further streamline interoperability across healthcare systems and support more personalized care.
6. Behavioral Health-Specific Enhancements
athenaOne's newest product release also introduces a purpose-built behavioral health solution to help providers deliver coordinated, holistic patient care. This update enhances clinical documentation, patient engagement, and care coordination. Here’s a list of key enhancements:
- Configurable Behavioral Health Workflows: Offers customizable templates to streamline treatment plans and documentation for individual and group therapy sessions
- Industry-Leading Interoperability: Supports outpatient behavioral health practices, intensive outpatient programs (IOPs), and partial hospitalization programs (PHPs)
- athenaTelehealth And Patient Engagement Tools: Enables secure remote therapy sessions and self-scheduling, empowering patients to take an active role in their care process
athenaOne is committed to continuous innovation, regularly improving its solutions to meet the evolving needs of healthcare providers. The feature updates highlighted above reflect this commitment, with improvements designed to streamline workflows, enhance patient care, and improve overall efficiency.
Additionally, athenahealth releases bi-weekly updates, including bug fixes and minor enhancements, to ensure optimal system performance and user satisfaction. This dedication to ongoing improvements reinforces athenahealth’s mission to provide cutting-edge tools and reliable service for healthcare practices.