Charityproud Vs Bloomerang: Which Platform Is Best For Nonprofits?

Before a nonprofit chooses a CRM, it first needs to ask a harder question: Why are donors leaving? Is it because the mission is not connecting with people, or because operations are difficult to manage? Charityproud and Bloomerang are both widely used by nonprofits, but they approach nonprofit software from different angles. Before choosing between them, it’s important to understand what problem you are actually trying to solve. 

Donor retention is already a serious issue across the sector. Research shows that average donor retention rate for nonprofits in the U.S. is only a little above 40%, meaning organizations lose nearly 60% of their donors every year. When donor data, communication, and follow-ups are poorly managed, retention becomes even harder to sustain. If the problem is operational, the CRM becomes either part of the problem or part of the solution. 

Charityproud focuses on providing a broad operational system that covers donors, volunteers, events, grants, and campaigns within one platform. Bloomerang, on the other hand, is best known for its strength in donor engagement and retention analytics, though it also offers tools for fundraising events and volunteer management. Neither is universally better. The right choice depends entirely on where your organization is experiencing operational gaps. 

This breakdown helps you find that out. 

Starting Price: $100/month  Best For: Small to midsized nonprofits managing donors, volunteers, grants, and events in one system  Mobile App: No mobile app  User Ratings: N/A  Get Demo Disclaimer: The pricing is subject to change.

Starting Price: $40/month (billed annually)  Best For: Nonprofits focused on donor engagement, retention tracking, and fundraising analytics  Mobile App: Android, iOS  User Ratings: 4.5  Get Demo Disclaimer: The pricing is subject to change.

Charityproud

Charityproud is a cloud-based CRM and donor management platform built for small to midsized nonprofit organizations. It covers constituent management, donation and pledge tracking, campaign and event management, email integration, and analytics within a single system. Beyond the standard CRM features, Charityproud also includes grant management, and volunteer tracking, with payment gateway integrations through Fortis and Stripe, and accounting integration via QuickBooks Online and QuickBooks Desktop.

The software’s pricing plans are structured around the number of contacts in the database, with all features included at every tier along with unlimited personal support. Charityproud also offers onboarding assistance, data migration support, and an online resource center with tutorials, recorded webinars, and training materials for new users. 

Bloomerang 

Bloomerang is also a cloud-based nonprofit CRM but with a stronger emphasis on donor engagement and retention analytics. It includes a donor database, fundraising tools, and volunteer management, with features such as unlimited donation pages, donor portals, dynamic donation forms, an interactive dashboard, data segmentation, and communication workflows.

In July 2024, Bloomerang introduced an AI Content Assistant integrated into its email builder to help nonprofits easily generate and refine donor outreach emails. Bloomerang continues to expand and in July 2025, it released Journey Automation, that allows organizations to create personalized donor engagement workflows triggered by supporter behavior. The platform integrates with tools including QuickBooks, Mailchimp, and DonorSearch, and offers onboarding, training, and a dedicated customer success team. 

Charityproud supports nonprofits of all sizes and gives users access to all features without any additional fees regardless of the plan they are on. Both unlimited users and all platform features are included across every tier, meaning a growing team does not trigger additional access costs.

The platform allows organizations to create an infinite number of campaigns, custom fields throughout the system, and a Dynamic Report module where users can select their own custom criteria, which gives operational room as needs become more complex. That said, some users note that customization options are limited in depth, and reporting flexibility does not stretch to more detailed analysis as organizational needs grow. 

As for Bloomerang, it is suited for nonprofits across size ranges, from small local charities to large national associations. Its feature set does expand through higher tiers, adding journey automation, advanced event tools, and unlimited automated outreach.

However, some users note that Bloomerang's feature set is particularly well suited to small and mid-sized nonprofits. Organizations with very large donor databases, highly complex workflow automation needs, or requirements for extensive third-party integrations and custom API work may need to evaluate whether those advanced capabilities are fully supported within the platform. 

Compared to enterprise systems, Bloomerang offers less room for deep customization. This software is designed to work well out of the box, which suits most small to midsized teams but can become a constraint for larger organizations with highly specific process requirements. 

Charityproud is built with minimal technical overhead in mind. Instead of requiring users to navigate through multiple menus, the platform centers on common tasks within a single workflow. For example, when a development director logs in to prepare a donor call, they can begin typing the donor’s name into the search field and immediately see a summary of that constituent giving history, pledges, and recent activity. This allows staff to review important information without opening several separate records, thereby reducing the chance of losing context during a busy fundraising day. 

Moreover, users can select actions from within the constituent record itself without clicking through multiple screens. This keeps workflows contained and reduces the chance of staff losing their place across a busy workday. The interface covers a broad range of functions — donors, volunteers, events, grants (all accessible from one system), which reduces the need for staff to switch between tools. 

Bloomerang takes a more focused approach. Its dashboard includes colorblind-accessible icons, highlighted navigation tabs, and database search functionality accessible from any page. These design choices directly reduce the number of steps between a staff member and the information they need.

Rather than offering many functions across one interface, Bloomerang concentrates its layout around donor management workflows, which means the navigation stays predictable and consistent. The platform also includes a mobile app on both iOS and Android, giving staff access to the dashboard summary, donor retention rate, amount raised, campaign progress, and donor calls while away from their desk. This is particularly useful for development directors and executive directors who need visibility on the go without being tied to a desktop. 

Both Charityproud and Bloomerang use contact-based pricing, meaning costs scale with the size of the donor database rather than the number of staff using the system. Neither of the platform charges per user, which is a meaningful advantage for growing teams. 

Charityproud pricing starts at $100/month for up to 1,000 records. The plans are all-inclusive, which means every plan includes all features regardless of tier. The following are its other pricing plans: 

• 1,001 - 5,000 records: $180/month 
• 5,001 - 15,000 records: $300/month 
• 15,001 - 30,000 records: $450/month 

Organizations with more than 30,000 records can request a custom quote. Also, a one-time implementation fee starting at $500 covers site setup, initial training, and data migration. A 5% surcharge applies for monthly billing instead of annual. 

On the other hand, Bloomerang pricing starts at $40/month (billed monthly) for its Bloomerang Fundraising plan that covers donation forms, mobile apps for fundraisers and donors, among other features. Its other pricing plans are following, all of which are billed annually: 

• Bloomerang CRM: Starts at $125/month 
• Bloomerang Volunteer: Starts at $119/month 
• The Giving Platform: Custom pricing

Disclaimer: The pricing is subject to change. 

Charityproud offers support through email, live chat, and phone, and importantly, unlimited personal support is included at no additional cost across all pricing tiers. This means a nonprofit on the entry-level plan gets the same access to support as a larger organization, which removes a common frustration with tiered software where smaller clients receive slower or less responsive service.

The vendor also maintains a support center with videos, tutorials, and a system updates section for users who prefer to self-serve before reaching out. Each client is assigned to a dedicated account manager, which means support interactions are handled by someone already familiar with the organization's setup rather than a rotating help desk. 

In contrast, Bloomerang includes live chat and email support for all customers at no extra cost, staffed by real Bloomerang employees during business hours. Phone support is also available and is included for free with the purchase of Bloomerang CRM. Beyond reactive support, Bloomerang offers onboarding specialists, data migration specialists, and implementation support to help organizations get the system up and running smoothly.

The platform also runs live collaborative group training through Bloomerang Learning for users who want structured and ongoing education rather than just issue resolution. Bloomerang takes community engagement further through its annual GiveCon conference. GiveCon brings together nonprofit leaders, educators, and tech professionals for four days of expert-led sessions, CFRE-accredited workshops, hands-on platform training, and peer networking.

Charityproud operates under a cloud-based security model where all confidential information is kept private to the organization using it. The platform is also SOC 1 Type II certified, which means its controls around financial reporting and data handling are independently audited over time for reliability. At the access control level, the platform includes user rights groups that control which staff members can see and interact with specific data, and IP restrictions that determine who can log in and from where. This gives administrators granular control over data exposure within their own team, making it useful for nonprofits where multiple staff roles need different levels of access.

As for payment processing, it runs through Fortis and Stripe, both of which are PCI DSS compliant gateways. This means cardholder data is processed through certified third-party systems rather than being stored directly within the CRM (Charityproud) itself. However, Charityproud does not publicly list SOC 2 Type II certification or independent third-party security audit reports on its website. This lack of transparency may be relevant for organizations with stricter data governance requirements. 

Bloomerang, on the other hand, takes a more formally documented security posture. The platform holds SOC 2 Type II certification, meaning its application and processes have been independently audited and verified to meet rigorous security and privacy controls. It is also PCI DSS compliant, meaning Bloomerang securely processes payment card data and follows strict requirements for handling any stored card information. While PCI DSS primarily focuses on secure processing and transmission, it also sets standards to ensure that stored data is protected appropriately. 

At the user level, Bloomerang supports customizable permissions so organizations can control staff access to sensitive donor data. The platform also maintains a dedicated security policy, which signals a more transparent approach to data governance for organizations that need to demonstrate compliance to boards or funders. 

Charityproud provides real-time reporting capabilities, with dashboards and reports updating automatically as new data is entered into the system. Its pre-built reports cover date ranges, donor levels, top donors, LYBUNT and SYBUNT lists, overdue pledges, foundation grant and campaign progress, event registrations, attendees, and volunteer hours.

For organizations with unique needs, the Dynamic Report module lets users select custom criteria and export results as PDF or spreadsheet files. Moreover, Charityproud’s advanced searching allows filtering by constituent location, donations by solicitor, pledge balances, and other segmented data points. Charityproud also integrates with WealthEngine, giving users direct access to more than 40 wealth data elements and proprietary wealth scores to help segment and prioritize fundraising efforts.

Bloomerang's reporting and analytics layer is more extensive and more donor-focused by design. It includes interactive dashboards that track real-time metrics and visualize trends. There is dynamic segmentation that automatically groups donors by behavior and engagement, customizable filter-based reports with best-practice templates, and scheduled reports that deliver insights to any inbox on a daily, weekly, or monthly basis.

A notable capability is donor engagement surveys, which track changes in donor trust, commitment, satisfaction, and connection directly within the platform. Bloomerang also connects with third-party analytics tools, including Google Analytics and Facebook Pixel, extending reporting beyond the CRM into digital campaign performance.

Charityproud covers the fundraising fundamentals, like customizable online donation pages, recurring autopay on a monthly, quarterly, or yearly basis, peer-to-peer fundraising, batch donation entry, matching gift tracking, and an infinite number of campaigns with mini-campaign subdivisions. The toolset is solid for day-to-day fundraising operations. 

Bloomerang Fundraising, formerly Qgiv, extends further with mobile-first donation forms, AI-powered donor prompting, event hosting with ticketing and check-in, silent auctions, peer-to-peer fundraising, and text donations.

Users often appreciate Charityproud for its straightforward structure and nonprofit-focused features. Many reviewers mention that the platform simplifies donor tracking, pledge management, and campaign monitoring without requiring extensive training. One reviewer mentioned: 

“CharityProud helped us consolidate our scattered information and improved our accessibility to donor history.” 

However, some users note that reporting customization and deeper analytics can feel limited when organizations require more advanced data analysis. This can lead teams to export data into external tools for deeper reporting or segmentation. 

Bloomerang, on the other hand, receives strong feedback for its usability and donor-focused design. Many nonprofit professionals mention that the platform is easy to learn and helps teams manage donor engagement without complex setup. One Reddit user shared: 

“So far, it’s much easier to use... Input is pretty easy and reports are pretty good so far. It’s also fairly user-friendly right off the bat.” 

At the same time, some users mention limitations in functionality compared with larger nonprofit CRM systems. A nonprofit professional wrote: 

“The functionality is impressively limited… larger organizations found it not robust enough for their needs.” 

To give a clearer picture of how users feel about each platform, here is a summary of key sentiment scores across usability, setup, admin, and support. 

Overall, feedback suggests that both platforms work well for small to midsized nonprofits, with Charityproud often praised for its all-in-one operational capabilities and Bloomerang recognized for its ease of use and donor engagement tools. 

To help you quickly see which platform fits your nonprofit’s specific needs, we have mapped common nonprofit challenges to the software that addresses them most effectively.

Our Take 

Charityproud costs less, covers more ground operationally, and suits nonprofits that need a reliable all-in-one system without complexity. Bloomerang costs more at full platform level, but brings stronger donor analytics, AI tools, and fundraising capabilities that can directly grow revenue over time. 

If budget is the primary constraint, Charityproud delivers strong value. If donor retention and fundraising performance are the priority and you have the budget to match, Bloomerang is the more powerful long-term investment. 

Both deliver value, but only one is right for where your nonprofit is today.

Do you require a personalized recommendation based on your nonprofit size and budget? Call us at (661) 384-7070 for expert guidance.