ChiroFusion Vs ChiroTouch: Choosing The Best EMR For Your Practice

Starting Monthly Price: $149/month

Best for: Chiropractic

Mobile App: iOS, Android

Starting Monthly Price: $159/month

Best for: Chiropractic

Mobile App: iOS

Despite the significant costs, time, and efforts involved in EHR transitions, approximately 65% of healthcare providers in the US have reported changing their current medical systems. This underscores the importance of selecting the right software and highlights the potential negative impacts of making the wrong choice. 

In particular, choosing a specialized EMR/EHR platform is even more critical for chiropractic practices. ChiroFusion and ChiroTouch are two of the best chiropractic software programs, specifically developed for professionals. This blog will compare the features, pros and cons, and pricing plans of ChiroFusion vs ChiroTouch to help you decide the best fit for your practice. 

ChiroFusion Vs. ChiroTouch: Head-On Comparison

ChiroFusion is cloud-based EHR software for chiropractors. Users can access it from any device connected to the Internet, including a PC, Mac, or tablet. The software automates several aspects of practice management, focusing on outpatient chiropractic clinics. 

Additionally, the platform enables healthcare practitioners to perform multiple tasks, such as managing patient records, appointments, and billing. ChiroFusion is one of the best chiropractic EHR software, with over 14,000 subscribers and 1.6 million monthly claims submissions. 

ChiroTouch is another cloud-based chiropractic EHR software that offers several functionalities to streamline chiropractic practice management workflows. Like ChiroFusion, it focuses on outpatient chiropractic clinics, as well. However, it goes beyond providing compliance features and patient outreach tools as additional services. 

Being one of the most popular chiropractic EHR solutions, ChiroTouch is used by over 36,000 providers, and has been created with over 25 years of experience and expertise of chiropractic professionals. It caters to various healthcare practice challenges, including documentation, billing, and patient engagement. 

ChiroFusion Vs. ChiroTouch: At A Glance

Features 

ChiroFusion 

ChiroTouch 

Documentation 

30-second SOAP notes, customizable templates 

15-second SOAP notes, customizable macros 

Scheduling 

Online scheduling, email and text reminders, and patient self check-in options available 

Manages patient journey via online scheduling with true sync technology and flow tracking 

Billing And Claims 

Offers integrated clearinghouse and tools to manage billing from one centralized location 

Automatically updates billing details, offers collection tools and clearinghouse integrations

Dashboards 

Enables practitioners to view KPIs and track care plans and performance via practice dashboards 

Offers real-time, all-in-one provider dashboards to track performance and access reports 

Cloud-Based 

It is 100% web-based software 

Users have the option to select server or cloud-based platform 

Mobile Access 

The platform offers free iOS and Android apps along with Watch OS for patients 

The software has its own CT MyChiroTown Mobile app providing virtual patient portal 

Integrations 

Offers seamless integrations with third-party applications such as Office Ally and OpenEdge 

Integrations are limited to payment processing capabilities 

Training And Support Options 

Offers 5 one-hour live training sessions and video training tutorials along with live support options and help center resources 

Has a ChiroTouch Community to provide online resources, expert advice, and support along with knowledgeable customer service 

Pricing Plans 

Subscription-based pricing tiers with at least 12-months of commitment 

Subscription-based, flexible pricing plans with additional costs for advanced features, such as CT Engage 

ChiroFusion Vs. ChiroTouch: Pros And Cons

Pros Icon Pros
  • Enables users to enter notes in real-time
  • Practitioners can customize settings as per their needs
  • Secure cloud storage and access
  • Provides pre-loaded objective tests
Cons Icon Cons
  • Statistical reporting options can be improved
  • Inability to reuse an email address for the same patient
  • Excessive clicking to reach a desired area
Pros Icon Pros
  • Customizable treatment plans improve quality care
  • Simple and efficient charting feature
  • Enables users to make notes quickly
  • iPad menus have enhanced the previously tedious SOAP notes
Cons Icon Cons
  • Lack of details in the training manual
  • Software costs are comparatively higher
  • ChiroTouch cloud version can be improved

ChiroFusion Vs. ChiroTouch: Side By Side Comparison

ChiroFusion and ChiroTouch are both top chiropractic software programs, offering numerous features to streamline workflows. Below, we will provide a comparative analysis of the functionalities offered by both platforms.

Documentation

ChiroFusion: Provides an efficient documentation system to create compliant SOAP notes in 30 seconds. The system also includes features such as templates and macros whereby practitioners can modify the documentation system to suit their practice.

ChiroTouch: Enables practitioners to design and develop HIPAA-compliant documentation from any web browser with the capability to write SOAP notes in 15 seconds, saving up to 20 hours/month of practice time.

Winner: ChiroTouch excels here with its incredibly fast 15-second SOAP notes, saving time spent on paperwork.

Dashboard

ChiroFusion: Includes a dynamic practice dashboard that enables chiropractors to make informed, data-driven decisions to enhance efficiency and save time. It provides users with the ability to check KPIs and get clarity over practice performance with frequent updates. The software also allows visualization of the key financial metrics from one screen, enabling practitioners to minimize distractions.

ChiroTouch: Provides an all-in-one provider dashboard that gives the team full control while allowing role-based views. The platform ensures that all staff members access the required information to reach their goals efficiently. The data can be presented in multiple ways, including graphical, tabular, and chart forms making it easy to monitor performance and make strategic decisions.

Winner: ChiroTouch is the clear winner in this category because the software offers a customizable dashboard for the providers to allow role-based views, making the workflows hassle-free.

Billing And Claims

ChiroFusion: An all-inclusive billing service capable of handling all billing processes of a practice. It has an integrated clearinghouse function to automatically generate claims and minimize rejected claims. The platform also offers features such as auto-posting insurance ERAs and checking the financial performance of a practice through reports.

ChiroTouch: Offers an efficient billing system that uses real-time treatment data to update the billing details, reducing the risk of errors. It supports acceptance and monitoring of all forms of payments through a fully integrated payment processing solution. The software also has collection tools and integrated clearinghouse for both cash and insurance billing practices.

Winner: ChiroFusion takes the lead here due to its billing and claims management tools that enhance efficiency and reduce administrative burden.

Scheduling

ChiroFusion: Enhances efficiency in daily workflows by allowing users to view their schedule from any location. It also provides users with the ability to add customized appointment types and the patient self-check-in option. The system includes email and text reminders to lessen no-shows, and patients can book appointments online at any time.

ChiroTouch: Manages the entire patient journey. Patients can independently book, reschedule, and cancel appointments. The system includes a live view of patient check-ins and flow tracking directly in the calendar, allowing practitioners to plan their day and next moves efficiently.

Winner: ChiroTouch wins this round because of its patient flow tracking and live view of check-ins, which provides a more dynamic and interactive scheduling experience.

ChiroFusion Vs. ChiroTouch: Pricing Plans Comparison

ChiroFusion offers the following two pricing plans:

  • ChiroFusion Essentials – $149/month 
  • ChiroFusion Complete – $329/month 

The software offers an additional setup fee of $299 at signup and $49 per month for additional providers. There are no long-term contracts unless you opt for annual plans, requiring a 12-month commitment. 

On the contrary, ChiroTouch offers the following three flexible pricing plans: 

  • ChiroTouch Core – Starting at $159/month 
  • ChiroTouch Advanced – Starting at $299/month 
  • ChiroTouch Bundle Plan – Custom Pricing 

Overall, both the software offers transparent pricing plans with different approaches. While ChiroFusion has a clear, fixed pricing structure, making it affordable for smaller practices, ChiroTouch offers more flexible pricing, which can be an advantage for larger or more complex clinics. The best choice depends on the size and specific needs of your chiropractic practice. 

ChiroFusion Vs. ChiroTouch: What Users Have To Say?

Most of the ChiroFusion reviews focus on the software’s simplicity and versatility. It is easy to navigate through and create compliant SOAP notes, saving time. However, some users have complained about difficulties in payment processes and integration of third-party billing services.

On the other hand, ChiroTouch is known for its numerous features and customizable options. Practitioners often praise the software for its ability to manage all of their practice needs. Some have also appreciated its role-based views and integrated payment processing. However, there are mixed reviews about customer support response times. 

Final Verdict: Choosing The Right Chiropractic EHR System

ChiroFusion and ChiroTouch both offer robust solutions tailored to the unique needs of chiropractic practices. ChiroFusion excels with its user-friendly interface, efficient billing and claims management, and comprehensive documentation features. It is an excellent choice for practices looking for a straightforward, all-in-one solution that enhances workflow efficiency and reduces administrative burdens.

On the other hand, ChiroTouch stands out for its customizable features, comprehensive practice management tools, and dynamic scheduling capabilities. It is particularly well-suited for practices that require a high level of customization and detailed patient flow tracking.

When selecting an EHR system, small practices should carefully evaluate their specific needs, workflow requirements, and budget. Understanding how each software will integrate into daily operations is crucial to ensuring it enhances efficiency rather than complicating it.