Chirotouch offers end-to-end chiropractic practice management, aiding in workflows from scheduling to billing and analytics. Despite its popularity, some clinics may find the upfront investment steep or implementation time lengthy. However, its extensive capabilities from customizable notes to fully integrated payments justify the expense for most practices.

ChiroTouch Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is ChiroTouch?

Overview

ChiroTouch is a leading cloud-based chiropractic EMR and practice management software. As an all-in-one solution, it allows chiropractors to manage patient scheduling, EHR/EMR, billing, and other business aspects from any device. Some key pain points it addresses include saving time on documentation and streamlining the billing process.

What Is ChiroTouch Best For?

ChiroTouch really stands out for its customizable SOAP notes templates that can save providers more than 20 hours per month on documentation. It also offers robust features for insurance billing like direct EMR-to-clearinghouse submissions and automatic claim scrubbing.

ChiroTouch Pricing

The following are the pricing plans for ChiroTouch software:

  • ChiroTouch Core- starting at $159/month
  • ChiroTouch Advanced- Customized
Get in touch with us to discuss custom ChiroTouch pricing plans in detail.

Disclaimer: Pricing is subject to change.

ChiroTouch Integrations

The vendor has not disclosed information regarding its third-party integrations.

How Does ChiroTouch Work?

Here’s how to get started with the software after its successful installation:

  • Log in to the ChiroTouch dashboard using your credentials provided during setup
  • Explore the main menus like Patients, Appointments, Reports etc to understand the overall interface
  • Create your provider and staff profiles to assign permissions and access
  • Enter existing patient data by importing from other software or adding them manually
  • Set up appointment types, fee schedules and intake forms as per your needs
  • Customize template for clinical notes, assessment and treatment plan areas
  • Start booking appointments and managing patient visits on the software
The ChiroTouch demo takes you through these steps in more detail.

Who Is ChiroTouch For?

Ideal for small to medium chiropractic clinics with 1-10 providers. Specialties include:

  • Orthopedics
  • Sports medicine
  • Family chiropractic

Is ChiroTouch Right For You?

Is streamlining workflows to focus on what matters most important for your practice?

ChiroTouch cloud may be the right solution if you're looking to simplify practice management. With customizable templates and integrated billing, it ensures consistency while saving valuable time. As your practice grows, its cloud-based architecture means the software scales seamlessly. Automated reports provide transparency into key areas as your business evolves.

Security is a top priority with ChiroTouch EHR. Patient data is protected using bank-level encryption and regular system backups ensure business continuity.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

ChiroTouch Features

Chiropractors can create templates that include standard examination areas to quickly document the repetitive aspects of a patient visit. The templates are fully customizable with macros that allow practitioners to insert standard text or assessment responses with just one click. Templates can be edited over time as needs change.

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Patients have round-the-clock access to book and manage appointments through a digital calendar integrated with the practice system. Scheduling links can be added to the practice website and patient portal for convenience. No-shows are reduced through automated reminder communications via email and text. Detailed analytics provide insights into scheduling patterns to help optimize time allocation.

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ChiroTouch integrates securely with major credit card processors to facilitate in-person and online payments. Users can save patient payment details to simplify future transactions. Flexible payment plans can be established to breakdown large balances. Comprehensive payment histories are maintained for easy account reconciliation.

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This suite streamlines insurance billing workflows. Eligibility checks save time spent on verifying coverage. Electronic claim submissions are faster than paper billing. Automated ERA posting and claim status tracking saves hours of manual processing. Denied claims are organized in a work queue to facilitate appeals.

how it worksSee How It Works

Providers can modify the dashboard to focus on priorities like active patients or upcoming appointments. Form templates accommodate unique intake needs. Macros populated standard responses to regions of a note with a click. Users personalize filters and display preferences according to preferences.

how it worksSee How It Works

Key metrics related to productivity, revenue and patient experience are tracked. Insights include no-show patterns, top referring doctors and top billing codes. Collection reports pinpoint unpaid balances. Customizable templates facilitate periodic analysis of benchmarks and targets.

how it worksSee How It Works

Pros and Cons of ChiroTouch

Pros

  • The software allows the user to securely store patient profiles
  • ChiroTouch makes administrative tasks like check-ins and billing management easier by automating them
  • The software provides a self-hosted version with all financials in one exclusive program

Cons

  • It can take some time for users to understand and fully utilize the software’s interface
  • The system can encounter errors in downloading information from previous modules or databases

ChiroTouch Pricing

ChiroTouch Core

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What's Included

  • Compliant SOAP notes

  • Documentation

  • Dedicated onboarding specialist

  • In-software guidance, tutorials, videos, and articles

  • Patient online scheduling

  • Customizable and shareable macros

  • Documentation templates

  • Integrated payment processing

  • All-in-one charting provider screen

ChiroTouch Advanced

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What's Included

  • Maintaining up-to-date diagnosis codes

  • Multi-location/office use from a single log-in

  • Multi-phase treatment plans with templates and automated visit tracking

  • Demographic data conversion from your previous software

  • US-based support via online community, chat, and phone

  • Full claim cycle management*

ChiroTouch Reviews

Overall Rating

4.2

68 Review(s)

Rating Distribution

5

star

(40)

4

star

(15)

3

star

(6)

2

star

(3)

1

star

(4)

April 2023

Bone Doctors: Get this!

Haley P. – MD

Private Practice, LA – CA

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

Pros

I’ve been operating a private orthopedic consultancy since mid-2022, and after having used Chirotouch extensively in a hospital ward setting, took their basic subscription for my individual work. From updated bone charts and treatment recommendations to excellent patient charting and billing, this software offers it all. Their friendly helpline execs are always ready to assist (have made many calls to learn).

Cons

There is a learning curve, but not too much. Medical staff soon picks it.

February 2023

Decent EMR for chiropractic work; could use more customizations

Mariah P. J. Morrison

Sticks, Stones and Bones, IL

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

Hands-down the best chiropractic care management software around. Has helped us increase our patient turnover through better care delivery.

Cons

Please add more custom templates; patient portal gets stuck on occasion.

January 2023

Great Transition to ChiroTouch

Ed Harkins

Dr. Ed Harkins

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Pros

A) The ability to construct an EHR to my exact specifications. B) The ability to have the front desk, biller, and DC all work seamlessly.

Cons

A little overwhelming at first which was solved by getting great support from Laurence Peppler from the support team and getting me up to speed fast. Hats off to him.

October 2022

Great company. Brilliant staff

Amanda

Living Well Center for Integrative Health

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Pros

The company staff is incredibly kind and amiable. From their sales representatives and training staff to their unparalleled support staff. Whatever issue we might face, they go above and beyond to find a timely resolution for it. We had a time limit to complete the implementation of the new software and their training team was a great help throughout the process. They sure deserve compensation for their devoted performance. As for the software, it is easy to use, very flexible and offers a lot of options for customization. Note-taking has just the right features for a chiro’s office. This software has been a noteworthy help to our practice.

Cons

The learning curve is slightly challenging. Navigating through the system can be confusing but once you have learned it, it’s pretty simple and intuitive. It streamlines the workflow.

September 2022

Great Customer Support

Kevin

Complete Chiropractic Sports and Wellness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Kudos to Complete Chiropractic Sports & Wellness. I have the utmost admiration for the customer support staff at CT. Elienai C. is an operator there who helped me through a very difficult insurance billing and accounting problem today and I am so grateful for her patience because there is no way I could have figured that out on my own. ChiroTouch is an amazing software that makes chiropractic practice far easier for us. Online forms for new patients and online schedules for providers to access at any time and place are a huge help. OpenEdge, for an integrated credit card system, makes billing very simple. There are options for care packages for service.

Cons

The setup still shows a few glitches every now and then but that can be overlooked, and the online scheduling isn’t always the smoothest process. The Verify option does not work for all insurances. We currently have a request-based system in which patients send requests for appointments where they could see the schedule including the free and taken slots. This resulted in negative feedback from them so we had to take that whole service down.

August 2022

Chirotouch is the best decision weve made for our clinic!

Helen

Laughlin

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

Pros

This is the best decision for our business that my husband ever made. It may have saved our marriage! LOL I am saving so much time on my billing and patient recalls and once my staff learned it has made all of our lives easier, which means our patient care has dramatically improved! Thank you for all the training and support as they have been amazing. 6 months later and still amazed by the software and the support has been world-class - they are always helpful and very nice. ChiroTouch Chiropractic EMR Software is amazing.

Cons

Support is not open on Saturday, but they need a break too as well.

July 2022

A great product

Darren

Bill Chiropractic Injury

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Pros

ChiroTouch Chiropractic EMR Software is so easy to use and great for chiropractors. We see a lot of patients every day and this has really helped us manage our flow. Learning it and using it every day has been seamless.

Cons

There are no cons to talk of at the moment.

June 2022

Best billing for cashless practices

Katie

Breath of Life Chiropractic and Acupuncture

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Pros

ChiroTouch Chiropractic comes with all the insurance forms and claims documentation that you would need. There are a lot of automated features which reduce menial administrative work. The charting feature is really easy once you have them customized and set up how you like them according to your desire.

Cons

NA

May 2022

4.5/5

Parissa

Emeryville Chiropractic

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

ChiroTouch Chiropractic EMR Software is easy to move between pages. The customer service is highly competent and can answer any question

Cons

More guidance and tutorial videos are needed on the website for our information.

March 2022

All your needs will be met

Raea

Pure Billing

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Pros

I really like the billing portion of the software. You can post EOBs and track claims. Creating disputes is also no longer tricky. I am not going to switch from this now for a long time.

Cons

Wish they would introduce the web-based version soon. Cant wait for it.

Frequently Asked Questions

ChiroTouch software offers 24/7 technical support through phone, email and chat to help users with any issues. They also provide training and guidance materials for easy onboarding.