eTherapydocs Vs WebPT: Complete Guide

Therapy-Specific Documentation

eTherapyDocs supports electronic note entry to record, view, and update patient documents (such as POC, prescriptions, PA, IFSP/IEP) in detail. These open narrative notes, supported by voice dictation, help you document patient goals, which you can later upload to an electronic filing cabinet. The website interface supports formatting tools typically offered by a word processing system, such as bold, underline, copy, and paste, spell check, and more. Such detailed documentation is helpful for physical therapists, occupational therapists, and speech-language pathologists to keep accurate patient records.

WebPT, in contrast, has made rehab therapy documentation much more organized with the help of AI that captures patient conversations and auto-fills notes. It offers an AI voice-to-text scribe, smart note templates, and configurable profiles. Also, its adaptive learning model can produce notes based on the tone, structure, and workflow preferences of individual therapists.

This hands-free charting, with automated real-time feedback, helps you maintain accurate documentation by ensuring each billed unit is clinically justified. Furthermore, the AI-chatbot reviews the notes and flags missing sections and compliance gaps on the spot, saving you from audit risk and hours of manual review.

Scheduling And Calendar Management

eTherapyDocs has a ‘Treatment Calendar’ that stores standard data in a note, allowing therapists to study the unique and critical clinical details for each patient. Using this system, healthcare providers generate treatment notes directly from their calendar appointments, ensuring date/time accuracy. For scheduled daily or weekly appointments, the system sends timely alerts to patients.

Alternatively, WebPT's dedicated ‘Scheduler' can schedule patient appointments (for patients, providers, and treatment rooms), automate reminders (sent via phone, text, and email), and manage clinic calendars. Also, the calendars are fully customizable. It also lets you view the Medicare threshold of patients, their visit count, primary/secondary authorization, and more. This means that healthcare providers get quick visibility into completed digital patient intake forms stored directly in the patient record chart. Also, the online scheduling turns online searches (links of in-clinic QR codes, digital ads, social pages, etc.) into booked appointments, around the clock.

Billing And Revenue Cycle Management (RCM)

eTherapyDocs has a billing module that generates electronic claims, patient invoices, and SuperBills. It also auto-populates required data into EDI so it can be processed by your payers. Or if you want, generate your own 837P for uploading to your favorite online system. eTherapyDocs can also be integrated with clearinghouses, including Availity and Claim.MD, for automating the filing process.

WebPT, on the other hand, creates a revenue-generating experience by syncing WebPT Billing with front-office, back-office, and patient workflows. It offers editable 835s, claims scrubbing and processing, along with dedicated reports. Furthermore, WebPT RCM can help you create and maintain best practices across RCM departments, along with offering data/evidence-based recommendations and independent analysis for best industry outcomes.

Practice Management And Analytics

ETherapyDocs, as a practice management software, claims to reduce insurance reprocessing and denials by ensuring that treatment notes are properly coded and documented. The treatment notes are accurate due to the smart calendar capability, and uploaded documents can be accessed from anywhere. Furthermore, regarding analytics, you can see documentation statuses (e.g., notes pending, signed, or submitted), track upcoming appointments, and get alerts for compliance tasks and deadlines.

Comparatively, WebPT manages your practice with 50+ reports, built-in HIPAA and SOC-2 compliance tools, and top-tier security to protect sensitive information. It also offers built-in performance and API analytics, including missed notes, canceled visits, and staff productivity. You can also get real-time insights on patient arrival rates, payer profitability, case statistics, and top-performing clinics or providers.

Communication Tools

eTherapyDocs offers unlimited usage access to its integrated HIPAA-compliant mail system and allows secure faxing from within the system. Furthermore, you can send appointment reminders to patients via SMS or email (in Spanish and English), thereby increasing their attendance rates. Other than that, it offers a User Interface (UI) with a minimal and clean layout, keeping communication efficient.

On the contrary, WebPT also has a HIPAA-compliant ‘Message Manager’ that handles all inbound and outbound communication through digital fax and Direct Secure Messaging (DSM). It can also be connected with the Electronic Health Record (EHR) of external healthcare providers. Furthermore, WebPT has a custom-branded mobile app and portal. The platform also supports lead management tools, custom website pages, and segmented campaigns to pique prospective patients' interest and convert leads.