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| Monthly Price: Custom Pricing | Monthly Price: $1200 |
| Best for: Long Term, Post-Acute Care | Best for: Dental, Orthopedics, Cardiology |
| Mobile App: iOS, Android | Mobile App: iOS, Android |
| Rating: 4.2/5 | Rating: 4.4/5 |
| *The pricing has been sourced from third-party websites and is subject to change. |
The healthcare industry continues to evolve with a greater emphasis on coordination across acute, post-acute, and long-term care. As providers adapt to these shifting demands, selecting an electronic health record (EHR) that can support complex care journeys from hospital admission to rehabilitation to seniors living has become a strategic priority.
In this regard, PointClickCare and Epic are two platforms often considered by organizations operating in both acute and post-acute environments. PointClickCare is a purpose-built software for long-term and senior care that simplifies and automates critical tasks within its distinct industry. Epic, on the other hand, is widely adopted in large hospitals and health systems; it has expanded its capabilities to include post-acute, home health, and hospice.
Both solutions aim to streamline care coordination with specialized tools and features. In this comparison, we’ll evaluate PointClickCare vs Epic based on their key features, pricing, and user experiences to help you determine which system is the better fit for your organization.
PointClickCare is a cloud-based platform built for long-term and post-acute care. It offers integrated solutions for skilled nursing, senior living, and home health. The software focuses on care coordination and compliance. Its tools help streamline clinical and administrative workflows while enabling seamless data exchange with hospitals and payers. PointClickCare has also been recognized as ‘Best in Klas Winner’ for long-term care in 2025.
Epic EMR, on the other hand, is a unified system used across hospitals and large health networks. It supports a wide range of specialties, including long-term and post-acute care. It enhances clinical workflows, patient engagement, and interoperability with features such as telehealth and a patient portal. Epic has been awarded ‘Best in Klas Winner’ for Acute Care EHR & Patient Accounting (medium and large beds) in 2025.
Feature | PointClickCare | Epic |
Practice Management | ✓ | ✗ |
Revenue Cycle Management | ✓ | ✓ |
Voice Recognition | ✗ | ✓ |
Interoperability | ✓ | ✓ |
Telehealth | ✓ | ✓ |
AI-Capabilities | ✗ | ✓ |
Integrated Clearinghouse | ✓ | ✗ |
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PointClickCare operates on a custom pricing model, tailored to the requirements and number of users at healthcare organizations. The overall cost may depend on several factors such as features, implementation, and specialty size.
In contrast, Epic follows a flexible pricing model, where the price starts at $1,200. It is offered according to the number of users and the requirements of a practice.
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Overall, PointClickCare offers a custom pricing structure, allowing healthcare facilities to scale accordingly. Epic also takes a flexible approach to it, with a set starting point so providers can choose it as per their requirements and needs.
PointClickCare earns positive feedback for its user-friendly interface and adaptability across long-term care and skilled nursing environments. Several users highlight its ease of use and ability to reduce duplicate data entry by pulling information from different modules. They also appreciate its customizable interface that helps tailor workflows to organizational needs as well as its seamless integration with labs, imaging centers, and clearinghouses.
However, some users report challenges with PointClickCare’s reporting capabilities. Some users face issues with its limited export options, especially Excel, and gaps in available data points.
In comparison, Epic receives acclaim for its powerful capabilities and extensive features, particularly in hospitals and large healthcare settings. Users appreciate its comprehensive record-keeping, advanced reporting, and integrated patient engagement tools like MyChart. Many find Epic highly effective for managing complex patient information and ensuring continuity of care across departments.
On the downside, some users find the system overwhelming at first, with complex navigation and an interface that can seem cluttered. They have also mentioned that routine tasks often require multiple clicks, leading to potential inefficiencies for busy clinical staff.
Choosing between PointClickCare and Epic ultimately depends on your facility’s size, operational focus, and budget.
PointClickCare is a purpose-built solution for long-term and post-acute care with user-friendly tools, role-based workflows, and integrations tailored to skilled nursing and senior living environments. It’s well-suited for facilities that seek streamlined documentation, integrated clearinghouses, and virtual care tools.
Meanwhile, Epic stands out due to its enterprise-level capabilities, AI tools, and broad specialty coverage, making it ideal for organizations seeking well-rounded revenue cycle management, interoperability, and clinical documentation.
The decision eventually depends on aligning the EHR’s features, functionalities, and scalability with your practice size, specialty focus, and requirements so it can improve operational efficiency and yield better patient outcomes.