The global behavioral health EHR market is projected to grow from USD 3.47 billion in 2024 to a staggering USD 24.90 billion by 2035, driven by a compound annual growth rate of 19.62%. As more providers transition to digital-first care models, choosing the right EHR has become increasingly important for ensuring both clinical efficiency and patient engagement.
Two platforms that frequently come up in these conversations are SimplePractice and Healthie, each offering distinct tools adapted to mental health and wellness professionals.
This guide compares SimplePractice vs Healthie, examining what each software offers, including their core features, pricing structures, user feedback, and key pros and cons to help providers make the right choice for their practice.
Head-On Comparison
SimplePractice is an all-in-one, cloud-based software built to help health and wellness professionals manage the clinical and operational sides of private practice with confidence. Trusted by over 225,000+ providers, it supports therapists, dietitians, counselors, and small group practices with tools for telehealth, scheduling, billing, insurance claims, secure messaging, and customizable documentation. The platform is accessible via desktop or mobile, making it easy to stay connected and organized on the go. Its Monarch directory earned a 2023 Webby Award nomination, marking a notable step in expanding client access to care.
Healthie is a cloud-based, HIPAA-compliant EHR and patient engagement platform purpose-built for virtual and collaborative care. It offers tools for scheduling, billing, charting, telehealth, care plans, secure messaging, and client journaling, streamlining workflows for providers and patients alike. Healthie supports over 36,000 providers and high-growth businesses, including private practices, group clinics, and digital health companies. Its feature-rich mobile app and AI-powered scribe tool help teams deliver care efficiently and at scale. The platform was named Best EHR and Patient Engagement Software Company 2025 by Global Health and Pharma (GHP) Magazine, recognizing its leadership in digital healthcare solutions.
SimplePractice Vs Healthie: At A Glance
Feature
SimplePractice
Healthie
Scheduling
✓
✓
Documentation And Intake
✓
✓
AI Functionality
✓
✓
Insurance And Payments
✓
✓
Telehealth
✓
✓
Patient Portal
✓
✓
Reporting And Analytics
✓
✓
Journaling
✓
✓
Comparing Strengths And Weaknesses
SimplePractice
Healthie
Pros:
Intake and session notes are easy to complete
Online booking widget helps reduce phone calls
Allows creation of couples or shared client profiles
Cons:
Telehealth can be glitchy at times
Group note documentation can be tricky
Pros:
Clients can track meals using photo food journal
Allows custom metrics like cholesterol tracking
Intake forms and emails are fully customizable
Cons:
Lacks the ability to customize exercise categories
Exercise journal lacks duration tracking options
Side-By-Side Feature Comparison
Both platforms have solid foundations in practice management, but they differ in approach, user base, and unique functionalities. To provide a clearer perspective, we will analyze key areas where SimplePractice and Healthie stand out.
Scheduling
SimplePractice: Offers a solid, HIPAA-compliant medical scheduling system tailored to the needs of solo and group behavioral health practices. Providers can automate unlimited text and email reminders to reduce no-shows, filter the calendar by client status or payment details, and sync appointments with Google, iCal, or Outlook. Color-coded scheduling makes it easy to distinguish between appointment types, clinicians, and availability at a glance. The platform also supports waitlists, online appointment requests, and out-of-office blocks that temporarily disable booking and notify clients of cancellations, giving providers full control over their calendar.
Healthie: Provides a systematized, scalable scheduling solution designed to integrate seamlessly with clinical and administrative workflows. Patients can self-book through the patient portal or provider website, while the system automatically handles confirmations and reminders. The calendar syncs with Google, iCal, and Outlook and is built to support multiple providers, appointment types, and locations. What sets Healthie apart is its automatic paperwork distribution, which ties scheduling directly into charting and billing, minimizing manual steps and keeping processes tightly connected across the care journey.
Winner: Healthie edges ahead with deeper workflow integration and automated paperwork handling that reduces administrative overhead.
Documentation And Intake
SimplePractice: Delivers a comprehensive documentation suite designed to reduce admin time and support clinically sound care. Providers can choose from a library of customizable intake forms, prebuilt templates, and specialty-based treatment plans, or access over 1,000 goals and interventions through integrated Wiley Treatment Planners. The platform supports auto-reminders for incomplete paperwork, secure centralized document storage, and ICD-10 code auto-fill. Clients can complete forms on their own time via mobile or desktop, improving both onboarding speed and in-session focus. These tools are especially helpful for therapists needing to streamline documentation while maintaining insurance compliance.
Healthie: Takes a dynamic and scalable approach to documentation with smart features customized to digital-first care. Intake forms flow directly into the patient’s chart and billing, minimizing manual entry and improving data consistency. Smart charting fields accelerate workflows by surfacing key client information, and group charting allows simultaneous note-taking across multiple patients. Automated form triggers ensure the right paperwork is sent based on appointment type, and templates can be standardized and shared across teams. Healthie also supports secure collection of insurance and payment details, keeping onboarding aligned with clinical and financial operations.
Winner: While both platforms offer automation and flexibility, SimplePractice wins for its integrated Wiley Treatment Planners.
AI Functionality
SimplePractice: Offers ‘Note Taker’, an optional AI-powered add-on that records, transcribes, and drafts progress notes for both in-person and virtual sessions. It supports a variety of note formats—SOAP, DAP, BIRP—and aligns with insurance requirements through built-in guidance. Over time, ‘Note Taker’ adapts to a clinician’s tone, format, and documentation style using previous notes, reducing editing time and maintaining a personal touch. It’s fully HIPAA-compliant and HITRUST-certified, with strong controls around access, data retention, and opt-out settings. Used in individual, couple, and group sessions, it’s designed to support accurate, secure, and personalized documentation.
Healthie: Features ‘AI Scribe’, a fully integrated documentation assistant that generates chart notes based on Zoom session transcripts. It supports SOAP, ADIME, intake, and custom notes, adapting to a wide range of medical specialties. ‘AI Scribe’ operates entirely within Healthie’s interface—no plugins or third-party tools required—and is built with HIPAA-compliant security protocols, including encryption, access controls, and audit logs. Providers are notified when notes are ready, with full flexibility to edit and finalize them before locking. Real-time note generation is also in development, further reducing charting delays in the future.
Winner: SimplePractice takes the lead with real-time note capture, personalized draft generation, and versatile support for individual, couple, and group sessions.
Insurance And Payments
SimplePractice: Offers a deeply integrated medical billing and insurance solution designed for behavioral health workflows in mind. Providers can create, submit, track, and reconcile insurance claims directly within the platform, including both primary and secondary claims. Real-time eligibility checks, automated ERA posting, and batch claim submissions simplify the reimbursement cycle. Superbills and CMS‑1500 forms are auto-generated, while clients can securely store payment methods in the client portal for one-time or recurring charges. With ‘AutoPay’, digital invoicing, and HITRUST-certified security, the platform systematizes billing for both practitioners and clients across in-person and telemedicine sessions.
Healthie: Delivers a unified billing and insurance workflow powered by its integration with Claim.MD. After each session, CMS-1500 forms are automatically populated and submitted electronically, with real-time claim tracking and ERA processing built in. Providers can run eligibility checks at the time of scheduling and bill for denied claims or copays directly from the platform. Clients can securely store credit card and insurance details, while practices can offer flexible billing options like subscriptions, bundles, or pay-per-session models. With no third-party processors needed, Healthie keeps everything—from invoicing to reimbursement—centralized and compliant.
Winner: While both platforms offer strong billing and insurance capabilities, Healthie edges ahead with its seamless Claim.MD integration and flexible billing options.
Telehealth
SimplePractice: Delivers a fully integrated, HIPAA-compliant telehealth solution that brings structure and flexibility to virtual care. Sessions can be launched directly from the calendar without extra logins, and clients receive automated appointment reminders for a smooth experience. Features like virtual waiting rooms, blurred backgrounds, session timers, and screen sharing help therapists maintain control while engaging clients effectively. The platform supports up to 15 clients in group sessions, with shared or individual notes, unified billing, and CPT code support for streamlined documentation. Telehealth is included at no extra cost across all plans, making it a strong offering for solo and group practices alike.
Healthie: Offers secure, end-to-end encrypted telehealth built directly into its EHR, allowing providers to conduct video sessions while simultaneously accessing notes, charts, and forms. Compatible across desktop and mobile devices, Healthie’s HIPAA-compliant telehealth integrates tightly with billing and scheduling tools for seamless workflows. In addition to one-on-one sessions, Healthie enables providers to host webinars and group sessions using its built-in Zoom integration, expanding opportunities for education, group care, and patient outreach. Its minimalist, no-login launch process and encrypted environment ensure ease of use and data protection.
Winner: Both software offer secure, integrated telehealth, but SimplePractice edges ahead with built-in session controls and native group support—no external tools needed.
Pricing Plans For SimplePractice And Healthie
SimplePractice offers three monthly subscription plans designed for solo providers. The Starter plan is priced at $49/month, the Essential plan at $79/month, and the Plus plan at $99/month. For clinicians who need ePrescribe, it can be added to any plan for an additional $49/month, along with a one-time setup fee of $89. The software also offers a 30-day free trial; no credit card required.
Healthie provides flexible monthly pricing across four tiers. The Starter plan is free for solo providers managing up to 10 active clients. The Essentials plan costs $49/month. The Plus plan is priced at $129/month. For group practices, the Group plan starts at $149+/month. The platform also offers a 14-day free trial of the Plus plan.
Disclaimer: The Pricing is subject to change.
What Users Have To Say
Many users describe SimplePractice as a dependable and efficient tool for managing daily clinical and administrative workflows. They often highlight how the platform simplifies client communications and supports insurance billing with minimal friction. Some users mention that adjusting to system updates can take time, especially when new features are introduced. Still, the platform earns consistent praise for its intuitive interface, mobile accessibility, and the convenience it offers both solo and group practices.
Users generally describe Healthie as a supportive and reliable platform for running virtual wellness practices. Many appreciate its clean interface, ease of onboarding, and the way it brings scheduling, billing, telehealth, and messaging into one centralized space. A few users have noted that the mobile app can feel limited in functionality compared to the desktop version, especially when managing multiple workflows. However, overall feedback highlights strong client engagement tools, dependable customer service, and a smooth experience for both practitioners and clients, particularly those in solo or small group practices.
Making A Confident, Informed Decision
SimplePractice and Healthie each bring solid capabilities to behavioral health and wellness practices, but their strengths support different priorities. SimplePractice offers a more clinician-focused experience, with detailed treatment planning, built-in Wiley templates, and structured documentation that aligns well with insurance requirements. It's a strong choice for solo or group providers who need precision, accountability, and control over session workflows.
Healthie, by contrast, emphasizes flexibility and automation. Its strength lies in streamlining operations—tying scheduling, charting, and billing into one fluid system. With modern client engagement tools and scalable infrastructure, it's especially well-suited to practices focused on growth, collaboration, or care across multiple specialties.
In the end, the right choice comes down to how the practice operates day to day. Whether the goal is optimizing clinical workflows or scaling a wellness model, both platforms offer the tools to support that next step.
