Last Updated

Key Takeaways

Generated from the text of customer reviews

Healthie is a web-based EHR and practice management platform that is particularly used by health and wellness businesses, small practices, medical clinics, and mental health providers. Users value its ease of use, templates, and patient communication tools. Though some cite limitations around form customization and a dense help section. Healthie recently expanded its AI tools through Intelligence by Healthie.

Our Verdict

Healthie fits solo providers and small wellness practices looking for one connected system across scheduling, billing, and care delivery. It suits behavioral health, nutrition, and mental health teams best, based on reviewer patterns. Pricing sits on the affordable end for smaller practices. We recommend Healthie for practices ready to move past disconnected, manual tools.

Healthie Specifications

  • Appointment Management/Scheduling
  • E-prescriptions
  • Lab integrations
  • Patient Portal

Healthie Features

Scheduling

Healthie lets patients book appointments directly through the website or the patient portal, with confirmations, reminders, and paperwork sent out automatically. The calendar syncs with Google, iCal, and Outlook, so every booking stays visible across providers and locations. This cuts down the back-and-forth of manual booking and keeps a practice's calendar organized without extra staff time.

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Billing

This feature stores client credit card, HSA, FSA, and insurance details securely within the platform, ready for one-time payments, recurring charges, or service packages. Providers can trigger charges automatically after a session or schedule them in advance. This keeps payment collection inside the same system as scheduling and charting, instead of a separate processor.

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Patient Portal

The tool provides clients their own portal that lets them message provider, share documents, and log journal entries, alongside handling bookings and payment details. Organizations can also track the progress of individuals and teams over time using personalized dashboards. This way patients can manage their care between visits from one place, instead of using multiple apps.

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Telehealth And Webinars

This tool runs video sessions through HIPAA-compliant Zoom, connected directly to scheduling, charting, and billing. Joining takes one click from a computer, tablet, or phone, and providers can pull up chart notes mid-call. Group webinars use the same setup at no added cost, so a practice can host larger sessions without separate software.

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Claims And Insurance

Healthie runs insurance eligibility checks and claims submission through a ClaimMD connection, pulled directly from a client's profile. Claim status and reimbursement details come back in real time, without leaving the platform. This brings insurance work into the same system as billing, instead of a separate portal or manual fax process.

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Workflow Automation

The system automatically triggers intake documents, reminders, confirmations, and portal invites once a patient books an appointment. Providers can create tasks, set priority levels or due dates, and assign them to team members. Smart fields also pull data from intake forms to pre-fill charts and billing, cutting repetitive entry work.

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Pros And Cons of Healthie

Pros

  • Centralizes client data for easy access and management

  • Supports client goal setting and progress tracking effectively

  • Provides customizable form templates to speed up the intake process

  • Syncs with external calendars like Google

  • Strong customer support focused on user success

Cons

  • Help section can be overwhelming with too many responses to sort

  • Requires multiple steps to mark completed appointments

  • Reporting tools could be more customizable and detailed

Healthie Pricing

Core

Essentials

Plus

Group

  • 10 active clients

  • Payment Processing

  • Client Portal

  • Scheduling

  • Charting

  • IOS/ Android Mobile App

  • Telehealth

  • Core plan features, plus

  • 250 active clients

  • Basic email branding template

  • Custom form building

  • Group + blast messaging

  • CMS 1500s

  • Free outbound fax

  • Data transfer support

  • Essentials plan features, plus

  • Unlimited clients

  • ClaimMD integration

  • Dedicated eFax

  • Online programs

  • Group telehealth

  • Plus plan features, plus

  • Shared calendar

  • Roles and permissions

  • Add team members

  • Free support account for each provider added

  • Internal team chat

  • Color-coded calendar

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Healthie Reviews

Total 20 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

35%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

DC

Darryl C.

Hospital & Health Care, 500+ employees

More than a year

4.0
October 2025

“Complete patient information visibility”

Pros

With this system I can view all patient details in one place. I'm able to see past visits, check which medications were sent and update patient information whenever changes are needed.

Cons

Sometimes it frustrates me that there are things I cannot edit especially once a patient's chart is locked. If a chart is accidentally closed without updating I have to create a new one to leave a note.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

KM

Kit M.

Medical Practice, 11-50 employees

Less than 6 months

5.0
October 2025

“modern tools for patient engagement”

Pros

Using this tool has given me great tools to keep my patients involved and learning between visits without extra manual work. Coming from a more traditional, clinically focused EHR this platform gives my practice what it needs to stay competitive in a more modern tech space.

Cons

The only complaint I have is that I can't access the calendar to schedule follow-up appointments while on a telehealth call.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CL

Carrie L.

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
August 2025

“easy navigation and secure sharing”

Pros

Overall I enjoy working with this tool because it's easy to move around, build forms and share information with clients securely. My subscription includes secure messaging and calling and depending on the plan, faxing as well. The value feels strong for what's included, especially with payment handling working efficiently and the ability to connect with other providers in the community. Support has also been reliable and customizing forms with my branding has been a big plus.

Cons

What bothers me is having to copy customized forms and send them to clients individually. There might be an easier way but I haven't explored it yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Frequently Asked Questions

What level of support does Healthie provide?

Healthie provides email, knowledge base, and help center support options.

Who are the typical users of Healthie?

The typical users of Healthie include behavioral health providers, nutritionists, health coaches, therapists, and other health and wellness professionals.

What languages does Healthie support?

Healthie supports various languages, including Greek, Spanish, Portuguese, and Mandarin Chinese.

Does Healthie have a mobile app?

Yes, its mobile app is available for both Android and iOS devices.

How much does Healthie cost?

Its pricing starts at $19.99/month for its Core plan. Other plans include Essentials ($49.99/month), Plus ($129.99/month), and Group ($149.99+/month). The vendor also offers 14-days free trial.

Request a custom Healthie cost quote for your practice today! 

What other apps does Healthie integrate with?

Healthie integrates with multiple apps and platforms, including Stripe, Clarion, ClaimRev, and Keragon.

Does Healthie offer an API?

Yes, the platform offers an API.