AIMS360 Reviews

“efficient business handling”

Pros

It has made our entire business run more efficiently. Being able to manage inventory and orders accurately has made a huge difference. Sarah has been amazing throughout the whole process and has provided outstanding customer support every step of the way-she's truly the best!!

Cons

We do not really have any complaints about this tool or our overall experience. The only minor downside was integrating it with some of our existing platforms that did not have direct API connections to it but we were able to find solutions.

“helpful support and shipping tools”

Pros

One thing that's worked really well is the customer support, along with the shipping integrations. The option to create a canned email is also useful although it would be even better if there were more templates available for receipt emails.

Cons

Inventory and style management feel a bit limited especially because you can't delete parameters when you've been using AIMS over multiple years. The size scale setup can also be challenging. Lately, the system has been slower with the current integrations and the online support is hard to navigate unless you already know the exact keyword or phrase AIMS uses. Finding answers can be frustrating but the live support team is very helpful.

“It is user-friendly”

Pros

This software is very user-friendly and has a clean, modern design. Navigation is simple and whether I'm working on integrations or just looking up a style, the whole process is smooth. Having everything I need in one place is a huge plus. I've spent a lot of time working in EDI so having a dedicated section just for EDI helps keep things organized for both training and everyday work.

Cons

The only downside I've noticed is that because of how much data we have, the connection can lag at times but it doesn't happen very often.

“Highly recommended from my side”

Pros

Using it has been very simple. I can keep an accurate count of my inventory, run orders and handle shipping directly through their website.

Cons

I have not come across any issues with this tool. I have only positive things to say about it and I would definitely recommend it to others.

“apparel-focused tool”

Pros

The software felt simple to use since the beginning. It came across like a tailored version of what we had in QuickBooks but much more centered and focused on the apparel business. I was actually introduced to AIMS by my Finance professor at FIDM and she recommended the brand. Thankfully, she did!

Cons

I really don't have any complaints. If anything, I just wish we had explored more reports and spent more time with the AIMS team since they were always ready to train and support us.

“Connecting it to website is complex”

Pros

Relatively affordable ERP for growing fashion brands. It does a good job of keeping our wholesale sales information and inventory data in one place.

Cons

We tried on two different occasions to connect the company website with it and both attempts had to be scrapped because we kept running into problems. When we made the move to Shopify Plus, I was assured the integration would not be an issue. Later I found out it had only been tested with standard Shopify, not Shopify Plus. In the end, the company stopped using it and switched over to another tool.

“decade of efficient operations and excellent support”

Pros

After 10 years with it, we're still very grateful for the support and the staff who have helped us along the way. My warehouse team picked up the features quickly which made the transition and daily use much easier. It gave us a single place to handle order entry, picking, packing, invoicing, sending data to our factor and forwarding commissions to the sales team. The data is also flexible to review in different ways. On top of that, custom programs can be built and we even used one specifically for packing in our factory in China.

Cons

There were only a few complaints from my warehouse team. One thing we would have liked is the ability to enter a specific reason for a return directly on the RA form instead of relying on generic return reasons. Also, if an invoice needed to be updated or changed that wasn't possible so the only option was to void it and create a new invoice number.

“responsive support for business”

Pros

Whenever I need help, the support team responds quickly and is genuinely helpful. When the platform is used properly, it can bring a lot of value to the business.

Cons

The package would be better if it included more training resources.

“Too complex for small shops”

Pros

Only useful part is being able to calculate the true cost of items using the bill of materials. Order picking and invoicing is also just fine to work with. The software seems packed with features that could be helpful only for large manufacturers supplying department stores.

Cons

Using the software is overly complicated and support takes too long to get back to you. Even when they finally respond, the issue never seems to be fully resolved. It really is not a good fit for a small manufacturer.