Book4Time Reviews
9 Review(s)
softwareOverall Rating
4.1
9 Review(s)
Rating Distribution
5
(4)
4
(4)
3
2
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Overall Rating
4.1
9 Review(s)
Rating Distribution
5
(4)
4
(4)
3
2
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Buyer Beware
Buyer Beware
Pros
Pulling reports and collecting guest data is so easy with this software.
Cons
I have concerns about the security of scheduling, deposits, POS, online booking and online gift cards.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Flame
Hospitality, 51-100 employees
More than a year
June 2023
Best Spa scheduling software
Best Spa scheduling software
Pros
One of the things we like the most about this software is that its cloud-based. It is always reliable, as it is consistently online. Moreover the software is easy to use, fast and offers comprehensive features.
Cons
The software can be expensive and at times, its challenging to move appointments and make group bookings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Health, Wellness and Fitness, 11-50 employees
More than a year
September 2021
Feedback
Feedback
Pros
The recent changes, such as the "Online Intake Form" and mobile app have been fantastic.
Cons
I encounter challenges with inventory management, creating series and packages.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Melva
Hospitality, 11-50 employees
Less than a year
August 2020
Spa Software
Spa Software
Pros
The setup process was fantastic. The Book4Time team was proactive in scheduling conference calls and training sessions, which made everything pretty easy to understand specifically for our team. This software is quite versatile, as it can be used not only for spas but also for retail outlets. It is super user-friendly and assistance is always available whenever we have questions.
Cons
This might seem like a minor issue, but adding a credit card to a guests profile should be made easier. Currently, you have to work around it by scheduling a fake appointment. The customer service team is absolutely amazing and always available. However, not all team members have consistent knowledge about the software. Thankfully, I have a representative who is very knowledgeable and helpful. Overall, I would definitely recommend this software!
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Allison
Retail, 11-50 employees
More than a year
May 2020
Book4time- The Best Spa Software
Book4time- The Best Spa Software
Pros
With Book4Time, you can generate various types of sales analytical reports, sales audit and finance reports. Even statutory auditors can access detailed audit log reports and transaction reports. The software is user-friendly and allows for storing customer data, loyalty program records and earning and redeeming loyalty points. You can also set up alerts for customers based on their preferences. Additionally, it functions as a complete billing solution with inventory management, staff management and a product master list.
Cons
If your internet connection is weak, you might experience breakdowns in Book4Time. We faced some issues with a few features, but the Book4Time Support Team successfully resolved them.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
May 2020
Standardization in a group
Standardization in a group
Pros
Setting up this system is very simple. Being cloud-based allows me to monitor the system and maintain the same standards across the board.
Cons
In certain locations, there may be some differences and unfortunately, we are unable to make adjustments such as service charge setup.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Eka
Health, Wellness and Fitness, 101-500 employees
More than a year
May 2020
Spa Software
Spa Software
Pros
I really like the responsive and helpful customer service. The consistent updates and improvements are also great.
Cons
Navigating group bookings and maintaining contact with customers can be difficult at times.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
May 2020
Book4Time Review
Book4Time Review
Pros
The software is hosted on a cloud solution which is great.
Cons
Book4Time lacks the capability to maintain a ledger for auto posting membership revenue and manually redeeming gift vouchers against those balance sheet items. Additionally, there is no option to integrate any local booking solution with Book4Time.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Peer
Hospitality, 51-100 employees
Less than a year
May 2020
Booking System Used at My Job
Booking System Used at My Job
Pros
I really love how customizable the entire software is. It is so easy to book clients and moving appointments around is as simple as dragging and dropping them.
Cons
I am not a fan of the fact that there is not an actual mobile phone application available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fermin
Hospital & Health Care, 1-10 employees
More than a year
December 2018
Filters
Sort by:
Buyer Beware
Buyer Beware
Pros
Pulling reports and collecting guest data is so easy with this software.
Cons
I have concerns about the security of scheduling, deposits, POS, online booking and online gift cards.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Flame
Hospitality, 51-100 employees
More than a year
June 2023
Best Spa scheduling software
Best Spa scheduling software
Pros
One of the things we like the most about this software is that its cloud-based. It is always reliable, as it is consistently online. Moreover the software is easy to use, fast and offers comprehensive features.
Cons
The software can be expensive and at times, its challenging to move appointments and make group bookings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Health, Wellness and Fitness, 11-50 employees
More than a year
September 2021
Feedback
Feedback
Pros
The recent changes, such as the "Online Intake Form" and mobile app have been fantastic.
Cons
I encounter challenges with inventory management, creating series and packages.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Melva
Hospitality, 11-50 employees
Less than a year
August 2020
Spa Software
Spa Software
Pros
The setup process was fantastic. The Book4Time team was proactive in scheduling conference calls and training sessions, which made everything pretty easy to understand specifically for our team. This software is quite versatile, as it can be used not only for spas but also for retail outlets. It is super user-friendly and assistance is always available whenever we have questions.
Cons
This might seem like a minor issue, but adding a credit card to a guests profile should be made easier. Currently, you have to work around it by scheduling a fake appointment. The customer service team is absolutely amazing and always available. However, not all team members have consistent knowledge about the software. Thankfully, I have a representative who is very knowledgeable and helpful. Overall, I would definitely recommend this software!
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Allison
Retail, 11-50 employees
More than a year
May 2020
Book4time- The Best Spa Software
Book4time- The Best Spa Software
Pros
With Book4Time, you can generate various types of sales analytical reports, sales audit and finance reports. Even statutory auditors can access detailed audit log reports and transaction reports. The software is user-friendly and allows for storing customer data, loyalty program records and earning and redeeming loyalty points. You can also set up alerts for customers based on their preferences. Additionally, it functions as a complete billing solution with inventory management, staff management and a product master list.
Cons
If your internet connection is weak, you might experience breakdowns in Book4Time. We faced some issues with a few features, but the Book4Time Support Team successfully resolved them.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
May 2020
Standardization in a group
Standardization in a group
Pros
Setting up this system is very simple. Being cloud-based allows me to monitor the system and maintain the same standards across the board.
Cons
In certain locations, there may be some differences and unfortunately, we are unable to make adjustments such as service charge setup.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Eka
Health, Wellness and Fitness, 101-500 employees
More than a year
May 2020
Spa Software
Spa Software
Pros
I really like the responsive and helpful customer service. The consistent updates and improvements are also great.
Cons
Navigating group bookings and maintaining contact with customers can be difficult at times.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
May 2020
Book4Time Review
Book4Time Review
Pros
The software is hosted on a cloud solution which is great.
Cons
Book4Time lacks the capability to maintain a ledger for auto posting membership revenue and manually redeeming gift vouchers against those balance sheet items. Additionally, there is no option to integrate any local booking solution with Book4Time.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Peer
Hospitality, 51-100 employees
Less than a year
May 2020
Booking System Used at My Job
Booking System Used at My Job
Pros
I really love how customizable the entire software is. It is so easy to book clients and moving appointments around is as simple as dragging and dropping them.
Cons
I am not a fan of the fact that there is not an actual mobile phone application available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fermin
Hospital & Health Care, 1-10 employees
More than a year
December 2018