Book4Time Reviews

“Buyer Beware

Pros

Pulling reports and collecting guest data is so easy with this software.

Cons

I have concerns about the security of scheduling, deposits, POS, online booking and online gift cards.

“Best Spa scheduling software

Pros

One of the things we like the most about this software is that its cloud-based. It is always reliable, as it is consistently online. Moreover the software is easy to use, fast and offers comprehensive features.

Cons

The software can be expensive and at times, its challenging to move appointments and make group bookings.

“Feedback

Pros

The recent changes, such as the "Online Intake Form" and mobile app have been fantastic.

Cons

I encounter challenges with inventory management, creating series and packages.

“Spa Software

Pros

The setup process was fantastic. The Book4Time team was proactive in scheduling conference calls and training sessions, which made everything pretty easy to understand specifically for our team. This software is quite versatile, as it can be used not only for spas but also for retail outlets. It is super user-friendly and assistance is always available whenever we have questions.

Cons

This might seem like a minor issue, but adding a credit card to a guests profile should be made easier. Currently, you have to work around it by scheduling a fake appointment. The customer service team is absolutely amazing and always available. However, not all team members have consistent knowledge about the software. Thankfully, I have a representative who is very knowledgeable and helpful. Overall, I would definitely recommend this software!

“Book4time- The Best Spa Software

Pros

With Book4Time, you can generate various types of sales analytical reports, sales audit and finance reports. Even statutory auditors can access detailed audit log reports and transaction reports. The software is user-friendly and allows for storing customer data, loyalty program records and earning and redeeming loyalty points. You can also set up alerts for customers based on their preferences. Additionally, it functions as a complete billing solution with inventory management, staff management and a product master list.

Cons

If your internet connection is weak, you might experience breakdowns in Book4Time. We faced some issues with a few features, but the Book4Time Support Team successfully resolved them.

“Standardization in a group

Pros

Setting up this system is very simple. Being cloud-based allows me to monitor the system and maintain the same standards across the board.

Cons

In certain locations, there may be some differences and unfortunately, we are unable to make adjustments such as service charge setup.

“Spa Software

Pros

I really like the responsive and helpful customer service. The consistent updates and improvements are also great.

Cons

Navigating group bookings and maintaining contact with customers can be difficult at times.

“Book4Time Review

Pros

The software is hosted on a cloud solution which is great.

Cons

Book4Time lacks the capability to maintain a ledger for auto posting membership revenue and manually redeeming gift vouchers against those balance sheet items. Additionally, there is no option to integrate any local booking solution with Book4Time.

“Booking System Used at My Job

Pros

I really love how customizable the entire software is. It is so easy to book clients and moving appointments around is as simple as dragging and dropping them.

Cons

I am not a fan of the fact that there is not an actual mobile phone application available.