Bravo Store Systems Reviews

“Hands Down - the BEST Pawn System Software on the Market!

Pros

I've been using Bravo for 7 years now, and I'm continually impressed by the software's quality, its intuitive design, extensive features, and the excellent support they provide. Bravo truly delivers!

Cons

I'm eagerly awaiting new features! Bravo's development team impresses me with their customer-focused approach, ensuring robust updates that are thoroughly tested before release.

“Best software on the market!!

Pros

The Jewelry Master feature is my favorite, it simplifies pricing and pawning jewelry, ensuring consistency with just a few inputs. Bravo makes eCommerce effortless by seamlessly integrating with eBay and our custom website. It's straightforward to navigate and offers so many features that I can't list them all. They're always adding new enhancements, making Bravo better every month. With locations in two places, the cloud-based software is a lifesaver, keeping both stores interconnected. Customer data and past transactions are accessible company-wide instantly when a customer is added. Plus, I've got Bravo installed on my Microsoft Surface, allowing me to manage both stores and generate reports from anywhere, just like being onsite. Ad-hoc reporting is a game changer, letting me create customized reports easily. And their customer support is beyond amazing, always reliable.

Cons

I can't think of any at the moment. I wish some features could be more customized to suit my preferences better.

“Best user friendly pawn platform out there!

Pros

In my years in the pawn industry, I've used various programs, but Bravo stands out as the most intuitive and backed by phenomenal customer service.

Cons

Overall, I have no complaints that haven't been promptly addressed.

“They exceed my expectations everyday!

Pros

Bravo continually surprises me with its features, especially its invaluable suggestions on loans and purchases, including insights into item sales at other stores.

Cons

The software has a learning curve initially, and some features aren't immediately intuitive. However, the exceptional customer service outweighs this challenge.

“BRAVO PAWN SOFTWARE

Pros

The analytics are incredibly useful, and the app and reports are excellent.

Cons

Certain hardware is necessary for compatibility.

“Excellent Pawn Software

Pros

I particularly appreciate being able to effortlessly access customer records across all our stores and the time-saving feature of transferring inventory between locations.

Cons

I'd appreciate a discount for power users managing multiple stores.

“Bravo POS Review

Pros

Their sleek appearance and the ability to automatically retrieve item details and pricing suggestions are standout features. The functionality is familiar and similar to the web-based tools I use as a travel counselor. The support has been outstanding, especially from our fantastic representative.

Cons

With added details and functions, it may take a bit longer to navigate, but it's worth the extra time.

“Bravo Pawn Systems

Pros

Bravo's pawn system is great, offering numerous beneficial features, with a customer service team always ready to help and answer our questions promptly.

Cons

Any issues I had were resolved through recent updates.

“Simply superior

Pros

It is easy to use, innovative, responsive support and constantly evolving.

Cons

It's a bit pricey, but as they say, you get what you pay for.

“Most versatile I have used.

Pros

This software's flexibility is impressive, covering everything comprehensively. The ad-hoc search feature allows for custom reports without needing special programming. Handling multiple transactions for a single customer seamlessly is a huge time-saver, especially with the estimator tool for evaluating items like jewelry. Customer service is top-notch, always quick to respond and solve any issues.

Cons

Due to its comprehensive features, it takes longer to learn compared to other programs. Once familiar, though, it's well worth the initial effort.

“Bravo Pawn Systems- Great Software, Excellent Technical Service

Pros

The interface is very user-friendly, and I've found I can figure out most tasks even without formal training.

Cons

I was originally a Compupawn user and wasn't thrilled when they merged with Bravo, but it turned out well in the end.

“The best software out there

Pros

This software is user-friendly, and anytime I've needed assistance, a quick call gets my questions answered the same day. I've never encountered a problem they couldn't walk me through within minutes. Bravo is my go-to!

Cons

Handling scrap gold and silver has been a minor issue, but I just need to make a quick call to resolve it.

“Great software and awesome customer support. Hands down the best I have ever experienced. They are there for you!

Pros

Bravo not only handles all my needs but also educates me, guiding pricing and transactions an invaluable asset.

Cons

Sometimes, the software isn't as intuitive as I'd like, but customer support has always been quick to assist.

“Bravo is the BEST pawn software I have ever used. Tried several others and nothing compares. Lots of features. Does just about everything you need.

Pros

It is is undoubtedly the best pawn shop software out there. It does everything a pawnbroker needs and more, constantly improving. Initially skeptical, I now can't imagine using any other software after several years with Bravo. Compared to previous programs, where issues were common, Bravo's downtime is minimal, and their tech support treats you like family. The ease of listing items across multiple platforms like eBay and maintaining a branded website is a game-changer, saving us significant time. Mobile Pawn Advantage has taken things to the next level, facilitating easy payments and transactions via smartphone, even allowing for quick sales directly from the app. Bravo's reporting capabilities are unmatched, managing everything from FFL logs to cash tracking effortlessly. In short, Bravo is simply the best on the market.

Cons

Occasionally, data entry errors occur, but Bravo's tech team resolves them swiftly. They're also receptive to suggestions for improvements.

“Bravo is easy to use and navigating the system becomes almost second nature.

Pros

Bravo's customer service is exceptional, with their deep knowledge of the system always ensuring they can guide me through any Bravo-related task.

Cons

I'd appreciate more customer feedback when using the solution center help desk.

“Bravo Pawn systems

Pros

Keeping track of our products and customer histories is effortless with Bravo's user-friendly interface, making notes and history lookup quick and simple.

Cons

I really don't have any cons; the support team is responsive, and they escalate to a team leader if needed.

“It's the BRAVOLUTION, you can't teach stupid

Pros

Their ease of use and seamless operation across multiple stores, coupled with lightning-fast live chat and phone support, make it indispensable for us. The Solution Center's step-by-step guides are incredibly helpful in resolving issues on the spot.

Cons

Buying procedures may be slower due to data input requirements, but managing inventory is far easier compared to competitors.

“Game Changer

Pros

I love Bravo's integrated web presence via BUYA and our branded website, along with features like text messaging and the MobilePawn App.

Cons

There are too many clicks, and the stock photos are limited. More sub-categories within each category, including a miscellaneous option, would be beneficial.

“Active Bravo User

Pros

It provides everything a pawn shop needs in a POS system. Inventory management has become significantly easier, thanks to their exceptional support team. I highly recommend it!

Cons

It would be helpful to have an MLA compliance form for mobile app renewals. Perhaps asking renewal customers about their status could streamline this process.

“Software that actually builds and promotes your store!

Pros

Bravo's ease of use and training for new pawnbrokers are unmatched. We can set our own parameters for buying and lending, maximizing our profitability. Plus, their customer service is outstanding.

Cons

Operating on the cloud has its pros and cons. While internet outages can be problematic, Bravo's system upgrades ensure minimal downtime. We've had excellent uptime since 2018.